Heartshare Training Services

Travis is an amazing instructor. He provided the class with all the required materials while keeping the class engaged. He has a sense of humor which makes the class hat much more enjoyable.

Renewed my ACLS yesterday. It seemed like they made some changes with their course and staff. We had completely different instructors compared to the last two times I renewed here. Travis and Ken made the first part of the class so much more easy compared to the past classes. Everything was straight-​forward, no-​crazy-​non-​related-​stories told. .. Nothing more, nothing less.
The second half of the class (the mega code) was a little more tougher to bare (more for some than others). We were split into 3 groups. My group was taught by an Anesthesiologist. There were some good and bad aspects to my group.
The bad: The MD was a little too thorough in his teaching and testing (it was completely by the book and scheduled timeline). Because of this, we did not
get out as early as the other groups. He can also be a little harsh when mistakes are made.
The good: Because the lesson was so detailed, I learned new info and still remember all the algorithms (unlike the past, where I delete everything in my head the moment I turn in the test).
Even though I didn’t get out as early as I had in the past two classes, the overall experience was enjoyable. And hearing from the people from the other two groups, the instructors that were teaching those groups were awesome.
This place is not perfect, but it definitely earned ⁴⁄₅ stars for sure.

I have to say that this is an Awsome training site for Adults and children. I have taken all of my CEUs for Heathcare providers and my daughter has just recently taken the Certified Babytting course. Having taken this course helped her aquire a summer job at Happy Hollow Park and Zoo. She is only 14 I will most definitely be signing her up for First Aid/​CPR/​AED. Also a Huge shout out to All of the instructors they are amazing, knowledgeable, funny and patient. You Rock

I had to renew my ACLS this morning and I have to admit I was pretty nervous. Coming from a different state I didn’t know what to expect, but I have to say it was a wonderful experience. My instructor was Tim and he was very laid back and didn’t make you feel like you were dumb if there was something you didn’t know or understand. He made the process fun and interesting and time flew by. I would definitely recommend this place for your ACLS/​BLS renewals. Thanks Tim you were great!

Bad impressions don’t last here!
At first I was reluctant to recertify under my workplace’s contract with HeartShare, I didn’t like my experience from the last time I took their EKG & Drugs class. Don’t get me wrong, they’re really professional here and provide you everything you need to pass, people just don’t get that you need to pull your weight and participate!
A few years back in the EKG course, one girl was always caught off guard when the instructor asked her about rhythms and told her he wasn’t convinced she «got it» in the end. «But I leeearned~~!» is all she could afford in words. Who knows if she was ever remediated after, I just like sharing funny stories on this website.
Anyway!!! ACLS Renewal is pretty straightforward. Scenarios are expected out of that tattered 2010 manual you and your friends share every two years. Three critical rhythms and 5 – 6 scenarios of pretending to assist your peers later, you’re recertified and ready to grub among Hamilton’s many-​a grub… places. Take a load off, you did it!

I took my ECG & Pharmacology, ACLS and PALS.
I guarantee you will learn a lot. Instructor TIM & AL are the B.E.S.T
Keep Up!!!

I needed to renew my BLS so I found this place online and called to see when they had classes. The lady on the phone seemed nice and pleasant. I paid over the phone and got the date and time for the class. A family emergency came up and I couldn’t make it to the class. I called 2 days beforehand and left a message. I specifically said in the message, «I would like it if I got a call back to confirm that the message was received.» NO ONE CALLED ME BACK. I called the day after the class and the lady said she never received a message from me and I told her that no one called me back. She then said that she checks all the messages, so it’s impossible that I didn’t get a call-back…BS! So then I asked if I can reschedule for another class and she said yes you can but you’d have to pay $ 32.50 since you didn’t show up for the first class. They already charged my card $ 65 and want me to pay more money? No thanks! I’d rather go somewhere else

I took the ACLS two day initial certification course here. It was awesome and I highly recommend it to anyone looking to take ACLS. They have snacks and coffee waiting for u when u walk in. The class is low stress and the teachers are great at preparing you for hands on skills as well as for the written test. I will be back here again in two years for my recertification!

Took a BLS course with Melanie and loved it so much that I signed up for a BLS instructor course! The staff here is very organized, cheerful and helpful!

I like the convenience of Heartshare. I have had my BLS and ACLS training two years ago. The teaching staff was excellent and made an intense course fun. Heartshare had sent me two e-​mails reminders recently for recertification for the BLS and one for ACLS. Registering for the recertification was easy and straightforward. The staff handling my numerous annoying phone calls were patient and helpful.
I highly recommend any one needing either BLS or ACLS training to try Heartshare.

I took a BLS course here and I was very happy with it. They have classes very frequently so it’s easy to find one when you need one. There was a mannequin for every person to use, which was nice. The instructor, I believe his name was Michael but I could be mistaken, was excellent. I received my card in the mail within a few days.
My only complaint is the textbook fee. DO NOT pay the $ 15 online to order the book. What they don’t tell you is that you can rent it from them at the door for $ 5. However, I am a bit annoyed that they made us rent the book but we never even opened it once. That was a waste of money.
Anyway, I would still return here if I need any other class in the future.

Awesome service and excellent instructors! I now live in Sacramento and still come down here for classes. I love the instructors. They are all super smart and laid back. I have taken every class they offer.

Dear Unilocal,stop removing my reviews. It is strange and unfair. I wrote my review about HeartShare training services some time ago, but couldn’t find it. Why would someone want to kill my review?
Ok. I have been coming to this place for many years, since 2008 when I graduated from SFSU nursing school. I took their BLS, ACLS, EKG classes. My favorite instructor remains the same — Tim. Since I took EKG classes in different places (Santa Cruz, Good Samaritan Hospital, online), I can compare Tim to other instructors. So far he is the best. Energetic, friendly, funny, knowledgeable and patient. Not arrogant. But friendly. Plus his method of teaching is fun. He makes ACLS code look like a game which build relaxed atmosphere– easier to think and learn.
Some people born to be teaches while other are bad at teaching but good at providing health care. I am sure we all met good surgeons and nurses who are terrible teaches.

I received a call from Heartshare after expressing my dissatisfaction regarding their services. Willingly, they were able to accommodate me into a class without extra pay. The class consisted of 2 people including myself and luckily I didn’t have to spend all day in training on my day off.
I’m a satisfied customer. They take their Unilocal reviews seriously and will try to meet your standards with quality service.

Renewed my BLS here and the customer service was great and helpful. My instructor was engaging, and made the class flow throughout the 3 hour session.
However, they tell you to purchase the «BLS» Workbook when you sign up for the class online. What they fail to mention is that you can rent a book for $ 5 at the time of the class. Double check if you need to purchase any additional materials prior to starting any class.
I plan to come back to renew in another 2 years for my renewal.

There are so many other competing training facilities that will understand life has extenuating circumstances. Unfortunately, this training facility cares about making money over teaching healthcare providers. I called to ask if I can reschedule for an ACLS renewal class (through a hospital) which I HAD to miss due to my pregnancy and their answer was «we’d have to bill your hospital again bc we turned away others or you can pay out of pocket.»
Unprofessional, unsympathetic, and basically, I’ll go to another facility for my trainings. I wouldn’t give a penny of my money to them!

This is review of their customer service not the classes. I was unable to attend after my travel nurse contract was cancelled necessitating my move out of the area. After explaining the situation to Jessica she refunded me fully! I didn’t even have to cry!

I absolutely love this place. They helped me when I was in a crunch. They are so accommodating, I needed to get my NRP done today or else I would be suspended from work, they were able to fit me. Thanks Jane, I really enjoyed your class!

This place is awesome. They offer numerous classes throughout the week and I was actually able to make a next day appointment to get BLS certified. The staff was very nice and accommodating. They offered a lot of refreshments and if the class was longer I probably would have eaten something.
Our instructor was Al. He was very animated which helped keep me awake! He didn’t teach the class with examples from his past experiences (unlike other classes I sat through). Al thankfully taught the class with no BS and he was straight to the point.
The movies we watched were manageable to sit through and there was plenty of time to work on the dummies. In addition, there was also plenty of review during our session so when it came time to do our test, there were no surprises.
Come here to get certified, I know I’m coming back here in 2 years.

Attention health professionals or people working with people:
Get. Certified. Here.
They are located off the freeway and a really common main street so it’s really easy to find even on such a busy street. Their address is big enough to see off the main street as well it’d be a joke if you missed it.
The staff is genuinely helpful and accommodating. They sure are knowledgeable too especially since they offer a range of services from BLS, ACLS, PALS and EKG. They know what they’re talking about. They also offer these classes several times throughout the year so you can sign up early and not use the excuse that you didn’t know when they were offering the course.
They teach you the basics for saving lives and throw in the advanced life-​saving tips only if you’re signed up for it. No tricks, fast or curve balls thrown here. They make sure you know what you need to know in a timely manner too. So come review time, you’re good to go.
I’m sure to be back in two years once my certifications are due. Thanks Heartshare!