Hampton Inn & Suites San Jose

Hampton Inn knows how to help you get a good nights rest! The beds are huge and comfortable. I didn’t want to get up. As a matter of fact, I missed breakfast because I was resting so well.
THANKS Hampton!

When we checked in, there was dried puke in the bathroom sink. We told the front desk right away and they asked if we were the ones that puked in it. Um, the puke is old, dry, and stuck to the sink… and we had just arrived. Had to wonder if they even cleaned the bathroom??? How do you miss something like this? To be fair, this happened a year ago, and things can possibly change. Today on the phone they claim the hotel is much better now, although not under new management. This is welcome news, except that the representative on the phone took personal offense with a how-​dare-​you tone, followed by underhanded apologies. When asking to speak to a manager, I was told he’s out and won’t be in until Monday. The hotel goes an entire weekend during busy season without a manager present? That explains a lot.

Great place !!! The girls at the front. desk are superstars who make check in/​out process super smooth. The rooms are great value for the price.

Not sure where these pervious folks grow up or lived but this place is great. Came here with the man for a business trip and was beyond impressed. His colleges that joined us whom also travel throughout the state was impressed with. this hotel. They were impressed with the Managers reception that provdies lasagne, salad, garlic bread, potato salad and chicken wings. They have wine, four different beers, soda and bottle water. Décor is very modern

They are right by a Chick Fil A… can’t get any better than that. Very comfortable bed and not a terrible location (I’ve been in worse areas) so no complaints there. I stayed at this hotel for a weekend getaway and thoroughly enjoyed myself.

Our family of 5 stayed in a suite. As we walked in the door there was a table with 4 chairs and a nice kitchenette. Just beyond that there was a TV room with a sleeper sofa. There was a separate bedroom with a king bed and another TV. Across from the bedroom there was a large vanity with a sink that the kids used to brush their teeth while the others were showering in the bathroom, which is right off the dining room.
The bathroom had a large vanity, toilet and tub/​shower combo. The bathroom was well lit with a light in the shower, lights above the vanity, a light/​bathroom fan and a nice timed heat light.
There is also an outdoor pool that the kids swam in before bed.
The room was comfortable and temp controlled with the wall thermostats in the bedroom and TV room.
We really liked the hotel and room.
The con was that there wasn’t a guest laundry.

On my way here (from HWY 101) I watched a pimp oversee his girl while she solicited a potential customer waiting at the intersection; I saw an old biker-​looking tweaker have a conversation (loudly) with a tree; I got stuck in horrible traffic caused by a car that caught fire and exploded on the street, and then pulled into the parking lot of this fine establishment. I am not embellishing… that was all within a couple of miles of this Hampton Inn.
The hotel itself isn’t horrible… well yeah, actually it is. The rooms size isn’t bad, but they are tired looking. There are mismatch light bulbs of every shade imaginable on the room, walls so thin I can her a normal phone conversation without straining, and the doors slam shut so hard that it feels like someone kicked me in the head every time the guy next door leaves.
The staff (girl at the desk when I checked in) was really friendly. I hate to rate only two starts when she was so good at her job. But this place is not my favorite. I like the heat lamp in the bathroom… so — one start for the girl up front, and one star for the heat lamp. It was the cheapest available tonight in the greater «Milpitas» area though, so I can’t complain… (too much).

Beware staying here as they will change your reservation to accommodate their precious hilton honors members. I went to great pains to get reservations with 2 queen size beds, which I did at this place. My son is 6 foot 4 and needs at least a queen size bed to get a comfortable nights sleep. I called the hotel a week before and made the reservation. I called the afternoon prior to our check in and explained that we would not be checking in until 11 o’clock that night and asked if there would be any problem, I was told that there was no problem with my dual queen sized reservation.
We arrived at 11 and were met by a woman who kept repeating that it was not her fault but they did not have our room. The best that they could do was 1 queen sized room and couch that converts to a bed. That was unacceptable but we had no choice and they knew it. Not once did that lady ever apologize. We had to take the room and my son had a terrible nights sleep which he complained about all weekend. The next morning I found out that they had given our 2 queen sized room to some honors club members that did not have enough rooms on their reservation. I happened to meet these honors members at breakfast and they confirmed what occurred. The front desk clerk also told me this.
The general manager keep hemming and hawing and giving me a line about this but the truth is that this hotel will give your reservation away to an honors member if the situation arises.
Also in the room that we had, we found a carton of soup and old clothes from a previous guest as well as profanity written on the bathroom mirror which appeared when the bathroom steamed up. Great job on cleaning!
They did offer me discount but all we wanted was to be get what we had reserved
BEWARE HAMPTON INN WiILL CHEAT YOU OUT OF YOUR RESERVATION IF THEY HAVE HONORS MEMBERS THAT WANT IT.
STAY AT HOLIDAY INN THEY HAVE NEVER DONE THIS TO ME.

Rooms are very clean, large and comfortable. At night, they had yummy cookies. Breakfast was not that good. I went to the Panera Bread that is right down the street instead. Location was good. Near a Target, Starbucks and many other chains that you may like. Close drive to downtown. The area is a little sketchy but there is a really nice neighborhood near by. I felt safe.

New hotel. Very nice. Clean. We had a master studio! Big. Good size fridge, microwave. Almost like a studio just kitchen table instead of living room area. But it’s not in the nicest area. You can tell the city is trying to improve the area. We stayed one night. Attended a concert at shoreline. Used über $ 35 one way.

Close to our event, extremely friendly and helpful staff, breakfast was great, coffee DELICIOUS, only bad thing was the small parking lot and the neighbor hood is a little sketchy but what neighborhood isn’t in SJ?

Very impressed! Rooms are really comfortable. Super cozy bed w/​all the necessities (even phone chargers & free wifi) the only complaint is you can’t hear their T. V’s. They have Direct TV but even on full blast, you can’t hear anything on TV (muffled) other than that, I would definitely recommend this hotel!

The epitome of Hilton standards. The staff was perfect. super friendly and helpful
Not only that housekeeping goes above an beyond. I asked for towels and in 2 seconds i had them delivered to my room. They operate with walkie talkies so the service is wow service. They also have happy hour everything is free. free beer free food. I had authentic mexican tacos on tuesday and tamales on wednesday. the food is awesome, the young lady in charge of the breakfast is productive but clean more importantly.
check in was fast and pleasant
The example for other hilton properties!

Had to get a room for me and a friend for a night. At midnight. Front desk staff were extremely friendly and helpful, even at the late hour. The room was beautiful and clean, and had a lot of extra goodies. I will definitely come back to this hotel when I need a clean, cozy room!

This is as good as a hotel you can get for the price, service, and amenities. A+++
As a Diamond status member at Hilton, I got a complimentary room upgrade with no questions ask. When I opened the door, I found out it was a large suite with full kitchen inside! Not that I would use the kitchen at all, but the suite itself was very spacious, kept in great physical shape, and had a good heating system — given it’s cold in the Bay Area this time of the year.
Diamond members also get reserved parking at the front, so that’s nice +.
Free hot breakfast in the morning — one day it was sausage & eggs, the next day was potatoes & egg. There’s always a waffle machine in the mornings, so you can make yourself some fresh waffles using the batter mix they provide.
You get free water and drinks from the refrigerator to the left of the front check-​in counter. It also seems like the snacks and medicine there are also complimentary?
Rates are very affordable and I’ll definitely be staying here again the next time I’m in the area on a business trip.
Did I also mention the coffee they serve 24 hours a day is pretty good too?

I stayed there last weekend and would recommend that you book some where else. The price does not justify the quality and service that is giving. The hotel staff is grouchy and unhelpfully. The rooms are not cleaned properly and there was also a $ 150 charge on my card that was not refunded nor explained. After calling and complaining it was still not resolved. STAY AWAY

Very clean. front desk folks super nice. room was gigantic… I stay in hamptons frequently and really love the bedding, beds, their whole way of doing stuff is great. generally they get 5 stars from me for the value and the experience…
This one gets 4 because of very poor sound insulation… we heard every gastric disturbance from our neighbors and a couple having what sounded like pretty routine sex sounded like a jackhammer… unfortunately for one of them, it was just a couple of minutes… but, it woke us up… the good news, it provided adequate inspiration!
A nice hotel and well worth staying at in a slightly downtrodden neighborhood.

Checked-​in on 5−26−12 around 4:30 pm for a one night stay. Staff was helpful and very informative about the property and surrounding neighborhood.
Since I had the kids, I opted to stay in their two bedroom suites. We stayed in room #607 which is not in the main building, but across the parking lot on the third floor.
The room was nice. It had two queen beds in the master room. A nice LCD TV. Good size closet and windows that actually opened for fresh air. The sitting room boasted a small fridge, sink, microwave, a second TV and a twin sofa-​sleeper. The room also offered the same opening windows and lots of extra seats with plenty of room to host others.
I was the only one up and at them for breakfast the next morning, so I dined alone. The kitchen is small and offered the usual sausage and eggs, coffee and juices and their signature «do it yourself» waffles.
Overall a nice place, but if I had to pick a complaint it would be their parking lot. I thought it was too small for area around it.

The rooms, for the most part, were updated and clean. Their facilities were tidy, spacious and quiet. The staff were friendly and helpful when called upon. They offer a breakfast with their rooms and the breakfast/​break-​room was keep stocked and the food was hot. They had omelets, sausage, biscuit with gravy and good selection of other breakfast foods. They also supply a morning newspaper and along with warm cookies at check in.
This was a great smaller hotel facility.

Clean rooms + clean common areas + pretty good breakfast = I’ve been sleeping on you Hampton Inn!
I usually frequent boutique hotels b/​c I’m fucking fabulous! But this place had last minute vacancies so I booked.
Seriously everything was clean even though you can see slight signs of wear. They offer complementary shower products and toothpaste to brush your grill.
They had an assortment of food for breakfast. Bacon, eggs, muffins, bagels, waffles, cereal, yogurt and fruit. Free usa today news paper in the lobby area.
I’m a fan… tru dat!