GNC

The guys who work at this location are very rude .I ask questions and I get one word answer

Good service, the employees were very helpful. They helped me save money. They were knowledgeable on products. Greeted me as soon as I walked in.

Staff was very helpful and knew products well. Great selection and convenient location. Thumps up for supplements!

very helpful staff

I absolutely love the GNC Protein Powder Shake (use everyday), lots of variety (i adore the chocolate). The only drawback to this location is the selection is often picked over. The Valley Fair store has MUCH more/​better selection!

This location makes me want to never visit a GNC again. The staff (one person in particular… not the manager) is so incredibly rude and pushy. She is clearly supposed to sell the GNC brand «Go Lean» shakes because every time I go in, she directs me there without asking what I’m looking for. This last time I went, she did have the courtesy to ask what I needed. After taking me to the GNC product as she always does, she then showed me an expensive product that had much more protein than I needed or stated. She replies «Oh so now price is an issue» like I was totally aggravating her. I walked out without making a purchase. She’s there a lot and needs to go. Not going back.

I was looking for vitamins and supplements. I purchased a reservatrol supplement since I tried a reservatrol chewable that I liked. I didn’t use the supplement right away since there was something else I was finishing first. Unfortunately this supplement caused a bad reaction and made me sick. I went in the next day and told them about the incident and they wouldn’t give me back my money or replace it with something else. I was very upset by this and contacted GNC management but didn’t get anywhere. They had me contact the manufacturer directly. GNC took no responsibility for the product and its effects. I decided not to go back to this GNC again due to this incident.

Wanted to purchase a Christmas gift for a friend who likes to fight MMA style. Walked in not knowing what to get, but Matt helped me out. I felt comfortable purchasing what he suggested and trust me I asked many questioned. He was very patient and knew that I wanted the best for my friend. Thanks Matt!

Not really a fan of GNC and still not.
Staff here are knowledgeable enough about the products they carry… only thing is they don’t seem to be that stocked of everything.
I came in to purchase a digital body fat caliper and they only had one left with no price tag on it. Me thinking I wouldn’t spend over $ 30 on this cheapy lookin’ caliper; the dude at the cashier rang it up and bam: $ 54 was my total. WTF?!? «Do you have a GNC card Miss?» Ummm hell to the no, don’t need anymore effin cards stretching out my nice wallet.
Went home, realized I did spent way too much and purchased an even nicer caliper online w/​free shipping for under $ 22!
I came back the next day and returned the piece of shizz and the chick took forever to credit me back. Something was seriously wrong with their system cuz she was slamming her fingers on that touch screen monitor like she was angrily playing an iPhone game app.
Basically, all GNC’s are alike to me: overpriced, non-​fit lookin staff and tiny ass shops where you can literally knock shizz off the shelves by just walking by (especially me in my heels and my juicy bootay). :P

i just came in here to get some protein thats all and they really are pushy about trying to get u to buy other stuff. they ask is this gonna be all for u i say yup… do u need any muti vitamans today no i dont we have fish oil on sale no thanks gee i just want the protein quit tryna sell me other stuff…

I stop at GNC on my way to the gym to buy a energy drink. Usually they have products that are near expiration which are sold at discounted prices…
[enter GNC]
Employee: Hello, welcome to GNC — what brings you to the store today?
Me: Hi, thank you — I’m going to just poke around a bit.
E: were you looking for anything in specific?
Me: No — I’m just going to poke around and see what you got. I appreciate it though.
E: we have vitamin packs all on sale 2 for 1…
Me: *silence*
[grabs $ 1.49 energy drink and walk to register]
E: are you all set there?
Me: yep.
E: are you a Gold Card Member?
Me: nope.
E: we have a package deal for Whey Protein which comes with a free t-​shirt.
Me: just the drink today, thank you.
E: are you under 27 years of age?
Me: Yes.
E: may I see your ID please?
Me: you betcha.
E: this says what, you were born in 1981?
Me: it does.
E: so that makes you 27?
Me: until I turn 28.
E: thank you. Would you like to provide me with your zip code for a $ 5 coupon?
Me: no, thank you.
—
But, in my mind a different answer to her 11^th question resonates and sounded a little something like this,…
«what the hell – I came in here with $ 2 in my pocket to purchase an energy drink – why is this person doing this to me? Does this person know who I am? Is this person trying to pry into my personal life? Why did this person ask me for my ID when the product purchased clearly states that you must be 18 years of age in order to buy? Do I really look under 18 years of age? Nice. What’s up with the overbearing customer hassling!?»
—
E: this drink is on clearance sale. soooo, that’ll be $ 1.64, would you like your receipt?
Me: No, thank you.
E: Have a nice day and thank you for shopping at GNC.
Me. Thanks.
—
Lesson here: Good customer service crosses into the realm of pestering when a sales associate begins to – well, how can I put this mildly – begins to pester! On the otherhand, I do give this person props for being persistent; and after listening to the employee converse with another customer about the positives and negatives concerning protein products w or w/​out NO ingredients – the employee sounded well-​informed which is a lot more than can be said about my previous experience.
+1 Star because there were actual sales that resemble the current state of the economy and free-​trade market.