Furniture Tech Services

Oh my God ! Was it an art to get my chairs back from the shop. The repair done on the chairs was such that one of the two chairs had upholestery come off in less than 2 months. This is a third grade shop and the gentleman running the shop is so busy that you will have a hard time getting hold of him and getting work done. I wasted $ 600 on repair, could have spent buying at least 1 decent reclined chair for that amount. What a waste of time and effort and money?

Ed is a joke. Avoid his services.
Ashley furniture contracted them to repair my couch under warranty and it has been a horrible experience.
My couch broke at the end of April and after it was turned over to the «local repair dealer» I wait two weeks to hear from him.
After I described the problem he told me that he will order the parts.
6 weeks! later the parts arrived at my door and it took another MONTH for Ed to get back to me to schedule an appointment.
And by schedule he just gave me the ONLY date and time available. Wednesday between 11 – 4. I cannot wait around for months for some shop to play with my time.
It’s been three months since we contracted him and still nothing.
His response when you call was basically «oh well».
Avoid at all cost.

I called Ed, left him a message, and he called me back;
I told him what my problem was, and asked for a quote, to which he told me that it would be $ 80 to make the trip to my house, and diagnose. This amount would be deducted from the cost of repair.
I also asked him what the quote was for pick-​up and delivery, and if I recall correctly, it was over $ 100 p/​person per *each* trip, and also stipulated that this would take two people each way.
Ed was gracious enough to tell me that if I took some photos and emailed them, that he might be able to diagnose via email rather than making the consult trip.
Well, I emailed him, and never heard from him again.
Unfortunately, by now, I don’t even want to spend the additional time/​energy/​money on these old sons/​bitches/​couches anyways, but perhaps I would have gone with it had I gotten a reply!

I am very disappointed with this business. I did leave a voice message to ask for an appointment and never even got an answer. Unless they got out of business or had a devastating event happening, I think there is no excuse.

I found Ed’s ref. from Unilocal and had very good experience working with him. I had a sofa to repair, he quoted a fair price, came on time and most importantly performed a satisfactory repair on the couch. The thing which really impressed me was his honesty. He told me that it was less work on my couch than he had estimated and so i should give less from what was originally discussed. I will happily call him again if theres some furniture work.

Ed, nice guy and good at what he does. Very patient and clean; removing his shoes before entering our home was a big plus. The only reason for the three stars is he is very difficult to get on the phone to confirm appointment times.

I moved furniture and personal belongings from Ohio to Livermore. Because of improper packing of the truck trailer, numerous, expensive items were damaged in transit. I found Furniture Tech on Unilocal.Before this, I had spoken with two shops in San Francisco that had little interest in helping a customer in Livermore. I had spoken with a restortation business right in Livermore that would not return calls and, when finally reached, said they were too busy with other work to help me. Wow. I’m in the wrong line of work I guess. But fortunately, I then connected with Ed. He is honest, competent and, as another reviewer noted, hard working. There is a lead time on getting work completed because he does seem to have a lot of customers, but he prices fairly and provides a pretty accurate time line for finishing a job. He did excellent restoration work on my solid wood pieces, and did also reupholster one desk chair seat. In short, I cannot say enough good things about Ed as a person and about his business practices. If you have a furniture repair problem, call him.

My experience with Ed at Furniture Tech Services was nothing but pleasant. I had a torn seam on a large sectional sofa cushion. I called Ed on Friday evening and he returned my call promptly on Monday the next week.
I brought in cushion the next day and Ed checked it out. Ed took a look and said he could install a backing behind the length of the seam and repair the tear. He said it shouldn’t take him more than a day and to call back the next morning to check to make sure it was finished before I came to pick it up. He also stated that his normal base rate is $ 80 /​job, but since this was such a simple repair, he would do it for less.
That evening, Ed called and left a message saying he wouldn’t have the cushion done the next day, but the day after in stead. The fact that he called in advance was great. When I picked up the cushion a couple days later, it looked great. He show me what he did and made sure I was happy before cashing out. Cash and Check only.
I’ll definitely give Ed a call the next time I need anything repaired.

I looked all over (yellow pages, craigslist, etc.) to find someone to repair my sofa. I finally went to Unilocal to look. I read the reviews and called 3 upholsterers. Furniture Tech is the only one who returned my call. I am SO happy with the work Ed did on our sofa! He is very professional. He had my sofa back in about 2 weeks and it was good as new! Also, his prices are very reasonable. I highly recommend Furniture Tech for your upholstery needs.

I’m very happy with Furniture Tech Services and Ed, the Owner and Technician. He came out to repair our sofa as part of the warranty work provided by the store after the frame had cracked. He took it apart, documented the damage, and came back to fix it on another day with some wood parts, per the store’s approval (which I thought was reasonable). I talked to him while he was here and he seemed very experienced and thoughtful about his work; even pointing out and fixing a tiny place where a staple stuck out. For the day of the repair he was well prepared, efficient, and clean; doing some work at his truck and the rest in my living room. He even made sure that his repair was suitably reinforced so that the crack wouldn’t occur again. He didn’t mind me watching him and asking him questions regarding how sofas and upholstery were put together either. He said he’s an independent business (despite being hired by the store on this occasion) and does all kinds of furniture repair including leather, upholstery and restoration. The price ranges he mentioned sounded pretty reasonable and I definitely would call him if we had a problem with one of our other pieces of furniture around the house. On a side note, when he calls to give a time window the day before he’s scheduled to come, he calls pretty late; I think he spends his time doing these visits/​repairs and then handles all his own scheduling at the end of the day. The guy’s still working at 8pm. How’s that for hardworking?