Fraboni Termite Control

We used this company long ago, but the way we were treated at that time still resonates with us. Stay away.

Very Professional
Fred and his team have been servicing my home since I purchased it. His team’s work is always reasonable, very prompt and complete. I would not hesitate to use Fraboni in the future.

Unpleasant customer service. Called them to set up an appt for termite inspection, and after 5minutes of taking down my information, and answering their questions, she decided to tell me that they are booked for the next few weeks and tare so busy that they do not have time to do an inspection.
The representative should have said this first, rather than asking multiple questions and wasting everyone time. She could have openly said currently they are not taking new customers, or orders, due to backlog… rather than waiting to tell me this until the end.
I would not recommend them, just their customer service is insufficient… I regret even calling… I would give them no stars if I could. Don’t waste your time calling bec. apparently they don’t have time to give anyone.

Big fan of the Fraboni’s! We bouht a foreclosure and, sure enough, it was termite ridden. They came in and handled everything very quickly for a great price. What really sets them apart though is their attention to customer needs — they were able to help us find a needed exterminator and a handyman even though it was not something they handle. That kind of personal service is great!

We have been receiving service from Fraboni Termite Control for many years and with good reason. They are extremely knowledgable, efficient, dependable, very approachable, and really stand by their work. I give them the highest recommendation.

The friendliest, most honest termite people you will ever deal with, seriously saved me hundred of dollars compared to quote I had from their competitor and with a much better guarantee, too! Communication (e.g., phone calls, e-​mails) was always clear, informative, and courteous, and they were very upfront about everything. A real pleasure doing business with these guys.

I’m content with the service Fraboni provided. They gave me an aggressive quote and were very proud about their services and knowledge to the point of annoyance from repetition whenever I called.
While I was working with them for some time to set it up, it was bad that I was unable to get the specified dates, but they worked hard with me to schedule a good time. They worked much faster than I anticipated, which was great to get back in ASAP. We’ll see if the quick work meant a botched job in the next three years.
Overall, a definite pleasant and professional experience.

Fraboni Termite Control came out to our house for an inspection. We paid them in full for the inspection. They wrote up a supplemental report with findings, recommendations, and additional costs. We agreed to the work, but part of the work included tearing out part of our drywall. We agreed to pay them $ 150 extra for them to repair the drywall once they were done. They did the work, but they did not repair the torn out drywall. We paid them in full, including the $ 150 because they told us they would come out and repair the wall at a later date and my wife and I trusted them. But they never did come out to complete the work. I called them many times, but they would either give me the run-​around or they would schedule a date and then cancel that date, claiming they were over-​booked. I even sent them a copy of the work authorization contract that showed, in plain English, that they agreed to repair the drywall. As it turned out, they never did come out and I gave up trying to work with them. Finally, I hired someone to repair the drywall at an additional cost to me. And what is more, Fraboni Termite Control never sent me back the $ 150 for the work they never performed.

Fraboni came and tented my house for termites about 2 months after I moved in. They were just great! They were professional, flexible with my time frame, their price was very reasonable, and the fumigation company they used was top notch! I highly recommend this company for any termite needs you may have!

Fraboni, especially Fred the owner is a no-​nonsense person who is fortright. His only drawback is he talks too much. However his work is impeccable and thorough.
We engaged the company for termites and they did an excellent job of identifying (all of) the infestations, subterreanean and above ground and gave us a plan on treating each of those. While the plan contained many items, we chose the most Severe ones and there was no pressure from them to do the rest.
Their payment plan is half on signing, half after completion and accept credit cards (though not Amex). Note that the payment after completion is not automatically charged and you have to explicitly authorize them to do so (otherwise they will charge you interest!).
All in all, I would use this company again if any of my properties need to be treated.

I was always a little leery of house inspectors because it seemed they always found a lot of things wrong and then wanted thousands of dollars to fix them. Then someone at Home Depot referred me to Fraboni Termite so I gave them a call. I was very comfortable with them and got a good feeling from the inspector who is also one of the owners. All the recommendations they made seemed legitimate (and the contractor doing my kitchen and bathroom work agreed) and their prices for the repair work were very reasonable.