Fortune Cookie Creations

Wow, I wish I would have found the Unilocal reviews before I ordered! I ordered 50 cookies on 06/​02/​2015 and emailed them to advise of the timeframe I need the cookies by. No response at all! Now, I’m not only concerned about the cookies, and will have to do an express order from a reputable company, but I’m going to have my credit card replaced out of fear that my cc # are already out for bid!

AGREE the same thing just happened to me. I placed the order monday, did not receive a confirmation from them and they have not returned emails or calls.
I had to call PayPal to open and escalate the dispute. PayPal should not allow their API to be used on this site.
Unbeknownst to me, my bank had already flagged my card as potential fraud activity because of this company.
I also had to cancel my cc card just now because the payment is via manual entry so they have your full card number via PayPal. It might have been used this week in Arlington VA and I’m in San Francisco CA.
Lesson learned on using websites that don’t encrypt cc cards on their order form.
It’s good that Unilocal has this listing but all references to this company should reflect the same warning about fraud.
DO NOT USE.

Agree with other reviews, total scam. First there are no cookies delivered then our credit card was compromised with bad charges. BEWARE.

This is a SCAM — AVOID AT ALL COSTS. I ordered 50 custom fortune cookies more than two months ago and never received my order. I sent a follow-​up email to the company and never received a response. There is no contact information on their website and their «confirmation email» of my purchase looks extremely suspicious. I was foolish to trust this company and I am writing this in hopes that you will not do the same. I requested a refund but seriously doubt I will be getting my money back.

RIP OFF! BEWARE. PlaceD An Order. For A Friends Birthday On Nov 20… Its Dec 9Th She Never Got The Cookies, There Is No Working Phone # And They Dont Respond To Email. So Essentially They STOLE $ 32 From me.

I placed an order 2 weeks ago. I followed up late last nght with an email because I still had not received my order and my party was coming up in a few days. Well, I did receive an email back letting me know that they had already cancelled my order and given me a refund since their machine was not working! the cancellation email was processed only moments before I received their reply email. I had not received any other emails previously and they only cancelled the order after I complained. This is not a very well operation. I now have every ready for customized fortune cookies as favors and but no cookies and it is now too late to order anywhere else.
I suggest you stay away from the vendor.

DISAPPOINTING Customer Service
I really liked the originality of the colors and flavors from Fortune Cookie Creations so I ordered 100 cookies for a friend’s surprise birthday ($ 100 = $ 74 for cookies + $ 26 for shipping). I also chose the company as they were located in the Bay Area where my friend’s birthday party was.
To ensure the order arrived on time, I called the company’s listed number multiple times and left a message in their Google voicemail. I also wrote an email to their listed customer service address. I have never heard back from them even though my PayPal account has already been charged.
The cookies never arrived even 1 week after the order was made. I wrote a follow-​up email regarding my order and a request for a refund but have still not heard from them.