First American Title

Cristina Marroquin was the Escrow officer when I bought my home a couple of years ago. She made a lot of mistakes on the Escrow forms. It caused delays, and we ended up closing about 4 — 5 days late. Terrible communication and attention to detail.

Started a transaction with Teresa Woerst (presumably not pronounced «Worst», although I wonder!) and the process was so horrendous that I ended up having to change to a different title company.
No idea why she was so difficult to deal with, however, I will give her credit for suggesting that I might want to switch to a different title company. Thanks for that, at least…

We’ve worked with Rene Lo many times over the years selling our last home, purchasing our current home, and re-​financing. She has always been professional and extremely flexible working around our schedules. She has made the process simple for us!

I have bought and sold many homes, and this is the first time i ever felt like writing a review for the title company. First American’s fees are higher than other companies’ fees, and customer service sucks. Renee Lo was the escrow officer, and instead of trying to make a hectic time (like selling a home) less hectic for the client, her communications are always stern and combative, and makes the client feel like either the client doesn’t understand what is going or, or whatever mistakes there were (and there were mistakes) were not her fault, including a huge one on the wire transfer of the funds.
I will specify going forward that none of my future transactions will use First American, and I will definitely post this on my social media so my friends don’t use them either.

Service could’nt be better. Fast and convient notary service.

They are so irresponsible and unprofessional!
I called Debra Wenger many times, and never answered the phone. I left her messages and never called me back. I sent her emails and no answeres from her. Then I called her assistants, Jennifer and Amber, they are both the same. They said they would email me something and call me back. Never heard from them. If you want good and decent services, don’t pick that office.