Extra Space Storage

San Jose, Estados Unidos

3.5

Fechado agora

16 avaliações

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Telefone
+1 408-289-8785
Site:
www.extraspace.com
Endereço:
895 Thornton Way, San Jose, CA, 95128
Willow Glen
Paradas e estações próximas de transporte público:
1.5 kmBascom
1.9 kmHamilton
1.9 kmFruitdale
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
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Hoje

Hoje 9:30 – 18:00
Fechado agora
Horário local (San Jose) 09:28 quinta-feira, 10 de julho de 2025

Horário de funcionamento

segunda-feira 9:30 – 18:00
terça-feira 9:30 – 18:00
quarta-feira 9:30 – 18:00
quinta-feira 9:30 – 18:00
sexta-feira 9:30 – 18:00
sábado 9:00 – 17:30
domingo –

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Proximidades

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16 avaliações para Extra Space Storage

Não exige registro
Classificação do local: 4
Folsom, CA
Safe place for your storage. The room which she gave us first was not enough but then in like 10 mins she searched a new one and gave us a big one.
Classificação do local: 5
San Jose, CA
Tracy was a huge help, I called about 10 mins before getting to reserve what I needed, and she got it done quickly and easy, place is very clean and nice. Cameras to make you feel protected and with employee on job site makes me feel confident too, smooth and easy check in and get my unit, thanks
Classificação do local: 4
Oxnard, CA
Great fast efficient service. I need a place in a pinch and Tracey came through without a hassle or an upsale. Id use this place again if an emergency came up.
Classificação do local: 5
San Jose, CA
Fallon was great! Easy process and very friendly! Prices were comparable but I got a discount so not too bad! Like that there is always someone on the properties especially after hours!
Classificação do local: 4
San Jose, CA
This is my second time storing my personal property at this location. I just want to say thank you to the staff at 895 Thornton Way in sj for making moving a better experience. We all know that moving sucks! The facility is really well kept and having a secured gate with 24hr security cameras is a plus in my book.
Thank you,
AO
Classificação do local: 5
San Jose, CA
Tracy and her team made me feel right at home
and I was really impressed about the quick service.
The prices are great also.
I would highly recommend them to anyone who has storage needs.
Classificação do local: 5
Campbell, CA
I don’t use any other storage but this one. I have not seen nor heard about break ins, weather damage, rat problems. The do their very best to find the perfect unit for u and if they have a promo going on they will use that for u as well. This is the best place in my opinion and I will never choose another place again
Classificação do local: 4
San Jose, CA
Very nice customer service– worked with us to find the right space for the right price
Classificação do local: 5
San Jose, CA
I have had a small unit here for a little over a year and when I needed additional storage I bought another larger unit at this same site. The staff is very friendly, helpful and professional, the site is safe and secure, and the prices are fair.
The assistant managers Cheryl Wilson and Fallon Dominguez at this site are particularly helpful! I needed a lock cut and they put in a lot of effort and time to help me with that as soon as I arrived at the site!
I tried to leave this review on Google but I do not have (nor do I want) a google plus account.
Classificação do local: 1
Los Gatos, CA
STAY AWAY from this place. They raise your rent every chance they get and their service is horrible. Look at how many 1 stars this place has. This business should be shut down!
Classificação do local: 1
San Jose, CA
I have been with this facility for a while. The cost for storage at the time was good compared to others but has since changed (a bit more expensive for what you get).
I am disappointed with the level of service I have received from this place. When we move our belongings we will not consider Extra Space Storage again. Consider other places first because as I have said before Customer Service is very important.
Classificação do local: 1
Los Gatos, CA
Oh Lord dont go here!!!
I have been here for over a decade. I pay a ton of money for a huge unit. They raise the rent all the time and it is not by small amounts either.
Here is the latest. They raised the rent and didn’t tel me. They said they mailed me but nothing came. Then they sent my check back saying there was a raise. I sent the correct money back. Just before closing they called and said there would be a late fee of 90.00!!!
DON’T GO HERE! They have new management and it is a mess. Save yourself a heartache.
Classificação do local: 5
Campbell, CA
Michael the Manager is wonderful. He cares about the property and the tenants. He is always onsite 24⁄7 cleaning and taking care of the office. I would recommend this facility.
Classificação do local: 1
San Jose, CA
Very shady. They advertise a free rental truck online but when you call to reserve it they tell you it’s wrecked, and so are the trucks at all the other locations. When you reserve rental units online some of the units are of unusual shape. An 8×12 should have 96 cubic feet of storage but they don’t tell you on the web site the roof is at an angle cutting your cubic footage in half. Very misleading. False advertising. Would rather you cancel your reservation than work with you. Also will not honor your AAA membership discount even though they have the sticker right on the door… District manager gives great lip service, thats about it.
Classificação do local: 5
Stockton, CA
This is an excellent facility that’s clean and well-​maintained. It’s under new management and they’re working with updated systems.
We recently moved from a larger locker to a smaller one to save money, and they handled the switch very conveniently. The building that we’re in is air-​conditioned (not all are so equipped) and convenient to access.
We were unable to move on the first day we would have liked to, but they’d just repainted the hallway in our building.
The hours are great, the cost is competitive and it’s a clean, secure facility.
Classificação do local: 1
San Jose, CA
Location manager is never there. Phones always roll to vm and you can’t leave a message. They have front desk employees who don’t know how to apply account payments, are unfamiliar with their system and give incorrect information. The district Manager Mr. Sinclair is rude, unfriendly and has poor customer service skills. I will be moving my belongings shortly. RENTER BEWARE!