Elemental Wellness

Hi Elemental Team,
I stopped by on Tuesday around lunch time; your collective was very crowded but the line went extremely quickly! Eric helped me out, it was my first time to your collective, he was extremely knowledgeable and friendly.
Prices, quality, atmosphere, Elemental Wellness really does have it all, even their décor is clean and refined and makes me feel at home.
Thanks again!

love going to this place my favorite place to go when I need some medication they always hook it up and they always go out of their way for their patience! Pricing can be a little bit expensive but this is quality stuff so if you can’t afford it go to another cannabis club it’s fire the flower they have there

Very professional, non-​seedy environment.
A bit pricey, unfortunately until we legalize this stuff completely, it seems to be the norm.
If you are going to join the collective, allow a bit of time for them to validate your Rx with your Dr.
Once you are a member, preorder seems like the way to go.
Great selection, open, well lit. Very unlike some of the headshop places I’ve seen.

Phenomenal service. Knowledgable staff and they actually do medical research. ! AWESOME

Really friendly staff! It was my first ever experience visiting a dispensary, and they were so welcoming and gave me all the information I needed.
There was a long wait in the queue, but when it was my turn, I knew why it was such a long line. The people at the desks give you a LOT of information and make sure that they are giving you strains that are perfect for you and your conditions.
It took me a while to find which strains would work for me, and I was new to cannabis so he gave me a good ‘lecture’ on what it is and how it affects all of us differently. He didn’t rush me or anything, and I think that’s why the queue is a little slow. Each person at the desk is probably striving to give their patients as much information as possible about the strains so that customers are well-​aware of the strains they are buying.
Thanks for everything Elemental Wellness! :)

Rude customer service. The women at the front desk especially the big Asian with glasses need to medicate before coming to work! If you don’t like you job go find another one.

So at first I though this place was ok, or at least equal to airfield. The flower I got here (Choco Queen) was ok looking. I’ve been using that for this past couple weeks, I use it for migraines. It doesn’t seem to work as well as the Pink Lotus I got at Airfield. I just lived though a 2 day migraine from hell, the Choco Queen definitely wasn’t cutting it. I also really don’t like the taste.
This place does have a large selection of topicals and tinctures. The sublingual spray I got here seems to work ok. Takes a while to work though. It’s hella spendy though. I picked up a tincture at airfield, it’s comparable as far as THC: CBD, it was $ 40.
Some peeves:
I also feel like (again I’ve come in once so it was just one guy that helped me) they’re not super «professional»…meaning the guy that helped me, he was plenty nice, but he was most definitely very stoned. Again nothing wrong with that, I really don’t feel like it’s super professional. Maybe it was just the one guy that helped me. They also don’t have the security dude in the parking lot. I come up from Gilroy, so a lot of the time I come late, the security guy is just peace of mind I guess. Another note: the flower I got, the label didn’t have the «stats», like THC and CBD printed on it. I found that annoying because I’m trying to keep track of different strains and find the one that works best for my migraines. Lastly, I really don’t like the lighting here, it’s pretty dark, or maybe just not all the lights were on when I was in? It’s hard to see all the flowers and products.

Great products, great customer service and great classes! Absolutely love sound healing with Jessica!

Only my 2^nd time here as its 3 hours away. The first time was ok. This time I stopped by harborside first and here second. When the subtotal is 164 its ridiculous to have to pay an additional 31 dollars in sales and medical taxes… YOU get charged a medical tax. Don’t push that onto the patient. At least harborside is willing to give a discount on their items to keep costs fair. Your management wouldn’t offer a discount even at the recommendation of the bud tender.
Regardless, you made your profit from my one time sale. Business success is built of reputation. I’ll be sure to tell everyone where to go and where not to go. In hind site I regret going by your shop I wish I would’ve just grabbed the same product while at harborside. At least I wasn’t sore when I left there.

We worked as a vendor during industry day, 4÷20÷2016. I was really impressed with the cleanliness of the facility. The employees were very helpful to the customers and answering all the questions I had (and believe me I had many). I was given a backstage tour of the facility, and everything was very professional, to the point of feeling like I was at a pharmacy at a medical facility. They are truly cutting edge with their operations, research and experimental business model. Cannabis has really come a long way. I have no doubt elemental wellness center is one of the better facilities in Northern California for all your cannabis purchasing and informational needs.

Just got back from Elemental and double checked the discount i should have gotten on 2 half grams of the wonder co2 oil. Last time Im coming here. The deals are better at other dispensaries.

This place is extremely well organized. If you don’t have proper ID and a recommendation letter with you, don’t expect to be admitted. The music was a little loud but the whole staff seemed so knowledgeable and caring that my nervousness went away immediately, especially when Justin helped me with my purchase. He was very professional and knowledgeable and he took his time explaining everything to me. It was a wonderful experience and I will be returning.

I came here as a new patient yesterday, Friday 4÷8÷16. I gotta say, I had a phenomenal experience!
There is parking in the front for patients who have preordered and in the back for regular patients. When I entered I was greeted by a security guard who I gave my rec and ID, and who also had me promptly set up with a girl at the front desk! I filled out a form and waited a few minutes while the girl entered my information, and then she called me over and gave a really nice explanation of the place and all the services offered. The inside is really nice! I loved the open space, lighting, and décor. It gives a nice chill and professional vibe– made me happy to be there! I got there at about 1:45 closer to 2 so I did not wait very long. The budtender was very welcoming and turned out to be a huge help! I can’t remember her name (sorry!) but she has pretty bright blonde ends and dark brown roots to her hair– Thank you for helping me! The budtender was informative and really took the time to get a feel for what I wanted and what would be best for my situation. As a new patient who had limited experience with marijuana beforehand I had only a small idea of what I wanted and she really helped a lot based on just the little bit of info I had. There was no rush at all, it was a very nice, relaxed, and understanding environment. It’s worth noting they have a lot of information that they update daily on their website. Additionally, I was able to get a lot of nice discounts! Overall I am extremely pleased with the entire experience. I was nervous at first but I left very happy and looking forward to my next visit! Would definitely recommend this place!

Wow… just wow! The low grade «budlets» are stronger than a few other dispenseries in the area. Their I/​S strains are awesome. The best part about these guys is that they treat you like a patient. It’s not some kid telling me what is «fire» and what isn’t. Although many of their bud tenders are young, but they still speak my language even though I’m an older guy with a serious but difficult to detect spinal disability.
All I can say is that the compassion exhibited by this business is breathtaking. I’m still floored by a recent kindness I experienced at Elemental Wellness. They have my loyalty that’s for sure.

This place has really cleaned up and upped their game. The new display floor is impressive. I love the open room and the new counter. It’s easy to get in and order exactly what I need. The selection of medicine has always been good, but it seems to keep getting better.
The staff has always been friendly and helpful. There’s a lot to be said about happy employees. When the staff is happy, it really shows in the quality of service and products.
The edibles have been a big help with my pain management. Elemental has a great selection and that is a big plus for me. Great all-​around collective for your medicine needs. I highly recommend this place.

Their medicine is average, the quality has been coming down year after year. Some of their hash are so dry you will choke your throat. it’s just getting too commercial in there especially after they opened their new store, they need to survey their sale and use rolling inventory so that their medicine doesn’t get old. There are better places that sell better medicine for a better price than this place.

All I have to say is San Jose tax 7.96 + 9.10 medical tax = wth?! I just bought an extra gram for the house I guess

I must say that this clinic is much nicer than the previous location. I am very happy with the quality of your entire staff. They are all well schooled before they can work up front. Samuel and Justin are very professional and helpful with any questions you might have.
Keep up the great work and service !!!

This is the best medicine shop I’ve been to from San Diego to San Francisco! It’s truly a Wellness Center! Mind, body, and soul… they offer it all.

Super disappointed with service at the new location.
Im a returning member, I only smoke high cbd low THC strains, not a lot of shops carry the strains I can smoke for the seizures and the pain.
Besides that point.
I call in ahead of time, and speak to someone about how I don’t have my rec, but have two forms of ID, as a returning member she checks I’m in the system and says I’ll be fine.
I take a lyft over there and the Asian girl named «Diana refuses entry with some kind of attitude.
I don’t care if your having a bad day, don’t take out your problems on me.,
I’m a civil person so I do what anyone with manners would do, is ask for a name for reference later.
I try calling back, and the person I spoke to earlier «sounded like her, said they just changed the rule, you have to have your rec on you at all times. And that they’ll have a supervisor call me back.
So far, the new location has lacked severely in communication, customer service, and wasted my time.
Not coming back.

It was a great place. I got hooked up on concentrate. Got blackberrry crumble perfect taste and good strong effects for back pain, i also got a free sample of one of their tropicals and a 4 pack of heavy cbd infused veda chews, kinda taste like cannabis starburst, they have a huge flower selection and an online pre order system. cash or card

I come to Elemental on regular basis. A few times i have been helped by Jay. He is great very kind and considerate. Alot of times I go on my lunch and he gets me in and out.

Great flowers, large selection and friendly associates. But unless you have 20 – 30 minutes waiting in line or telling your life story to a stranger, AVOID THIS PLACE!!!
The last straw for me was a 30 minute wait one Friday evening when I was only 8^th in line with 6 open stations. There were 8 other employees not manning stations who seemed oblivious to the situation
Tip to Elemental Wellness: HAVE AN EXPRESS LINE and hire an efficiency consultant.

I was a new patient to Elemental Wellness. I was greeted by the friendly folks at member services and felt comfortable in the neat clean store.
I stood in line for about 15 minutes and then was called up by the budtender. Being the diligent person that I am, I had looked at the menu before hand and knew I was going to purchase two of the managers specials. As I did not intend to return to the store for a month since San Jose is a bit out of my way unless I’m visiting friends. So that was the first thing I ordered. The budtender said as a new member I got a free gift either a cookie or a pre-​roll. He said that he was giving me a cookie sample so I should get a pre-​roll since the sample cookie was free anyway. So, I did. Then I purchased a few more items.
When it was time to pay, I asked if I could split the tender since I only had a certain amount of cash. This was prior to my total. He begins ringing me up (still no total) and asks if I need to take something off. I say no. It’s fine. Thinking nothing of it. He tells me it’s not a problem he can take something off. I say no thank you, I’m good. He gives me the total stating he gave me all the discounts he can. I thank him. He asks yet again if I want to take something off. Now I’m pissed. I don’t need you minding my wallet. I’ve told you at least twice I am fine. I pay and scowl as I leave.
When I arrive home, I realize I have been charged for the pre-​roll. Charges full price for the managers special. For an overcharge of about $ 40. Now I’m over this place.
I will never go back. They need budtenders that have some decorum. I didn’t leave satisfied. I left feeling insulted and humiliated. I wouldn’t recommend this place to my enemy.

The sativas are good here great body high Super Bowl special come on by edibles are great too one of my top 3 places in the bay for all your needs so come on through mess with the cheese one of my top strands .im on my way

The new location is a lot larger than the previous location. Great selection, top quality, reasonably priced.
The reason behind my 3 starts. The gentleman that helped me was both friendly and professional; however…
I have 2 bulging discs and 1 herniated disc, along with a pinched nerve. The pain and discomfort is causing me to have sleepless nights; therefore, in search for medication for the pain, and to assist with sleep. When I asked the gentleman what he would recommend for my condition, he did not seem confident, nor have much insight as to how certain strains can work for certain pains/​conditions. Perhaps «regulars» know exactly what they need and have a better experience. I; however, do not have much experience in using cannabis in lieu of Rx pills.
I will definitely give this place a 2^nd chance someday with hopes that I will receive better recommendations from another staff member.

I’ve come here multiple times and this place has always been amazing. It’s ho early the only place I go in the Bay Area to get my medicine. It’s an amazing club with the nicest people you could ever met. And the medicine is excellent. All lab tested so you know exactly what your getting. Highly recommended!

Great Customer service and good medicine collection.
I had a neck injury and got a surgery
The Dr gave me prescription to replace my pain killer and I dont smoke and I dont know anything about medical Cannibas, they help me what best to take.
Too bad I live far away now and I can’t go there anymore.
I gave them 5 star because they are great customer service.

The Store is very clean and the staff is very helpful, respectful, and knowledgeable.

Love the new location! Great customer service, always great selections, high quality products!

Just visited the new location. I did like the old location, but the new one is chill. The parking situation was a bit better at the old location. The new one has parking in the back and there are fewer spots.
Ever since I’ve been a patient, Elemental has had a good selection of flowers and edibles. The real reason that I like Elemental is the staff. They actually care about me and treat me with respect every time I visit. I like that they listen to what is troubling me and help me find the right medicine to alleviate the discomfort. I feel the prices are fair for the quality they provide. I like knowing that my medicine has been through a screening process. I’m quite happy and always leave with a smile.

I wanna thank Emiliano for the kind and great well services I got from him. Although there wasn’t any more of the flower I wanted. He was able to provide me with better quality flowers and pre rolls than I expected. He took his time and didn’t rush. And answered all my question about topical and cdb. This guy has a lot of knowledge and honestly the cannabis community needs more people like him. He’s the man to go to. Thanks man !

Their product is great, every time; you /​do/​pay a premium price for it.
BUT, they’re slow; and even slower at the new location (which isn’t recognized in WAZE yet… I’m surprised an employee hasn’t yet edited the map for this).
I feel really bad for folks who pre-​order and are standing in like for 20 minutes (or more) when they were the 3^rd person in the pre-​order line.

+great sativa top shelfs… for me, someone who likes creative/​energetic/​cerebral/​talkative, this place hits it on the nail every time.
+all strains taste, feel, smell, and breathe CLEAN!
+polite, respectable, clean atmosphere & lay out. not like some «stoner trash» places
+knowledgeable, helpful, eager staff no matter who you talk to. and they love talking to you, if you do!
+new, huge location and they’re in the process of filling it up. great music selection! i got to buy my medicine as nirvana come as you are was playing. i was like man i feel like i’m in GTA: SA.
+high CBD strains are awesome!
+pre-​order function is great, wish they did delivery
MY ONLY COMPLAINTS???
–their low shelf grams haven’t been impressive IMO. i only go here for top shelf, and if i need budget weed, then i go on craigslist.
–pre-​rolls can be a lot cheaper.
–sometimes they only have ONE top shelf sativa on the menu and its usually out of stock