Designers Touch

Called and left a few voicemails and never got a call back. Well, at least that made my decision easier.

Berto and Midia are amazing people! I’m so happy that I met them and worked with them for my wedding on 04÷23÷16. They always made me feel calm and excited for the day. Every time I made an appointment to discuss about linens and chairs, Berto always gave me his full attention and best advice on what I would like better. Midia was fantastic! I worked with her on the florals. She was very easy and lots of fun to talk to. When the day came, I couldn’t believe how beautiful it turned out. The reception looked so beautiful! My bouquet, bridesmaids bouquet, groom/groomsmen/father’s boutonnière, 2 mother’s corsages turned out gorgeous! It was better than the picture I showed them.

I was so excited to meet with them after the great reviews. We met with them and all the ideas they had were great. They told me they would do some research and give me a quote on pricing in about 3 weeks. They never contacted me again! this was last December. Very unprofessional to just leave someone hanging like that. I could have messaged them for an update, but if they were so forgetful for a quote imagine my actual wedding day!

Midia reached out to me to apologize for the behavior and that shows that she cares about the business a lot. She could’ve ignored the one 1 star review but the fact that she reached out to me seems genuine. Hope we get a chance to work with Designers Touch sometime in the future :)

Treating every order small, medium, large and huge the same way — that is what separates them.
I for one had never used this kind of service before (renting some chairs and tables for a small event) Alberto was extremely patient in answering even my most basic questions. He also very kindly accepted my request of sending me dimensions and pictures of the pieces.
Even though ours was a small order for a weekend, they made sure I didn’t have to pay the weekend surcharge (and in fact were willing to let me keep the furniture for the weekend!).
We eventually had some difficulty (let’s call it miscommunication) about the pickup timings but that was resolved in the most amicable fashion. Problems exist, mistakes are made but it’s the resolution that matters and, in that area, they excelled.
Not only will I use them myself every time I need party rentals, I would highly recommend them to others too.

I could not have been happier with these guys for the last couple of events that I had! I loved working with Designers touch and their entire team!
Both times everything came out exactly as we expected and had ordered; great prices and very prompt professional service from the beginning to the end.
Alberto was super patient and I loved how he help me choosing the right color, patterns, right items for the space that we were using the rentals for and also I was amazed with the amount of time that they spent with me even though my event was probably not as big as most events and weddings that they usually have.
If I could recommend one thing when planning an event, it would be to hire Designers Touch!

This review is wayyyy overdue; but it’s better late than never!
I would give them more than 5 stars if I could!
Midia and her team definitely made my special day extra special! Midia was absolutely amazing! She knew exactly what I wanted and made my engagement party look absolutely beautiful! From the beginning; she asked to see what my taste was like and after seeing the venue she made suggestions and told me what will and won’t work with my budget and the location.
This type of recommendation can only come from a true professional who is an expert in her field! She recommended changes so things won’t cost a fortune but they still look elegant; beautiful and unique. I am so thankful to her and her entire team. Alberto was also very nice. I didn’t have much time to meet with Midia or Alberto; so we did most of our correspondence via email. I had seen Midia’s work before at a friend’s wedding and I trusted Midia and Alberto’s judgment. I highly highly recommend designer’s touch to anyone who’s thinking about quality and an absolutely beautiful, elegant and unique decoration for their event.

These guys are awesome, compared to the interaction you usually get from the gigantic rental companies they are just the opposite: wonderful customer service, sharp and accurate on their orders, reasonably price and most of ll they care about each particular event. Midia does a great job advising you on the type of rentals you might need, quality, they can create amazing environments if you her them what you are looking for and Alberto works the operations smooth, perfectionist (in a good way) he won’t leave until it looks just they way it should be. I have hired them several times on my catering and they always deliver, never had a problem with them. If I could give them 6 stars I would, believe me!

Hadnt received any response from them, but I apparently had the wrong email. Cant wait to do another event with them.

We were really happy with this vendor! Alberto and his team provided excellent service and was able to accommodate us on such short notice when our venue informed us 2 weeks before our wedding that they couldn’t provide chiavari chairs for us anymore.
Designers Touch definitely helped relieve a lot of stress and worry. They were responsive and attentive, while providing excellent customer service. I’m grateful to them for being able to rent out a large qty of gold chiavari chairs for us at such a great rate and days before our wedding.
The chairs came in excellent condition. If I had known about them sooner we probably would’ve rented more services from them. Definitely consider them for your next event!

Ok, I have been waiting for our event to be over to write this. 2 stars only for the pricing and coming through in the end, it would’ve been one star otherwise. Getting ANY type of response from them regarding our wedding ceremony and reception was a complete nightmare. The signs were there early on– it took them 2 weeks to give us an initial proposal despite me having very detailed requirements and notes (my asks were very specific, including color and qty). If you are growing at a rate faster than you can handle, you hire more people, not give terrible customer service.
Thereafter, it eventually came to a point where it took them a whole month to get back to my questions (after about 5 – 6 check-​in emails). It left us with just three weeks till the wedding and very hard to coordinate a site visit with them. When there was one week left to go, they then made a whole fuss about how 2 hours is not enough for a mandap (we had an Indian wedding) although we were clear from day 1 that we only have two hours. I was just crossing my fingers hoping they could deliver.
Personal opinion– If you value your time and want someone to work WITH you on décor, I would skip these folks and find a different decorator thats more responsive.

I tried to get a quote and it didn’t happen. I email I couldn’t communicate by phone because I have a full day a work and email would be best. I asked several questions and every question was ignore. All that was said was. I am free at his time can we speak. If they read my messages the answer is no! I work all day.

When we first started our wedding planning process, the first thing we looked for was a good deal on Chavri Chairs — I found that and more with Designers Touch! Midia was very responsive right away and we were able to sit down and have two meeting with her, After she got our vision and what we wanted she was able to make our dreams come true! We rented — Chari chairs, a lace/​burlap aisle runner, gold shimmery table covers two amazing birch structures (one for our altar and one for our sweet heart table) Custom drapery for our venue and up lighting. Alberto came in the day of the wedding and set everything up perfectly! They are a great team and I highly recommend them!

I used Designers Touch’s services for my wedding and reception (separate venues) recently. I worked primarily with Midia before the wedding. We were working with a tight budget and I informed her of this multiple times and Midia was accommodating and pleasant to work with during the planning process.
I’m disappointed to write that unfortunately their execution fell short. Alberto was in charge of the actual setup for both the venues on the wedding day. First disappointment was the setup for the wedding ceremony. We were told that we needed four hours for the setup, so we had reserved the venue for four hours the day before the wedding from 4−8pm for the setup. Alberto and his team didn’t show up until 6 pm! As you can imagine, during this time, we were panicking and thinking of alternative solutions for the décor since the ceremony started early morning the next day and I was afraid that the decorations would not be complete in time for the wedding.
When Alberto and team finally arrived at the venue two hours late, we found out that they were stuck in traffic and hadn’t left the office until 4:30 pm. If we put aside the traffic for a moment, this still brings up the question as to why he left his office only at 4:30pm when he was supposed to be at the venue at 4pm! We were able to request the venue to stay open for some additional time and Alberto & team rushed and completed the décor. I’m definitely dinging them for unprofessionalism, tardiness and for putting us through that unnecessary stress the evening before the wedding.
As for the reception décor, everything was setup on time for the event. However, one of the drapes used in the backdrop (behind the loveseat) fell down in the middle of the event! This was extremely upsetting since the backdrop served as the background for majority of the photos taken at the reception. Again, poor execution and disappointed to say that they were not diligent in their setup.
If you have a special event you’re planning, then please consider this review because in the end, it’s the execution and delivery that matters and Designers Touch ranked poorly in both aspects.

If you’re looking for a rental company for your wedding, stop looking and choose Designers Touch!
They have everything you’d need for a wedding and they are by far the best deal. I just reserved my rental items for my wedding next year!
Midia was my primary contact person (all via email). She was quick to respond to my emails and didn’t make it seem as if I was burdening her with all my questions.
My fiancée and I met with Alberto to sign the contracts and place our deposit. He was very nice and personable. Him and Midia make a great team and I’m so glad I found them!
I rented:
Silver chiavari chairs w/​white cushions
60 inch tables
Cocktail tables
Bar table
Dinner plates
Wine glasses
Water goblets and
12×12 dance floor
*Will update my review after my wedding

Midia and Alberto are amazing!!! let me start off by saying I have HIGH EXPECTATIONS AND STANDARDS because I am a wedding planner!!! I have worked with both of these guys in a professional setting and also decided to hire them for my own wedding. I could tell you with utter confidence that they did an amazing job! As a wedding planner, i knew that there might be some details missed and things may not be perfect… but I will tell you… everything was PERFECT!!! Being the crazy bride I am, I had to go check out everything while in my wedding lengha. My jaw dropped when I saw the little details and extra effort that Midia and Alberto went thru to make my day special.
Thank you two from the bottom of my heart. I will always remember how beautiful everything was. Highly recommend these guys for any rentals and décor!!!

My husband and I used Midiah and Designers Touch for the chandeliers, ceiling treatment and up-​lighting for our wedding reception at Spinnaker Restaurant in Sausalito. I cannot say enough about how beautiful it all looked and how responsive she and her team were to all of our needs. We got married on July 4^th and I know she was already fully booked. Somehow, she was able to adjust their schedule to fit our wedding in as well. Designers Touch has my highest recommendation for service, quality and sheer elegance and beauty. They are terrific. You can’t go wrong working with them.

Midia is absolutely amazing! We worked with her extensively for my parents’ 25^th wedding anniversary party. Having never planned a party on this scale before, it was really helpful to have Midia’s knowledge and expertise during the process. All we had to do was give her an idea of what we wanted, and she delivered it beyond our expectations. All our guests were raving about the decorations, especially the beautiful backdrop and head table décor.
We worked with Midia over a few months, trying to plan out the little details of what we wanted. Through the whole process, she was incredibly patient, responsive, and helpful… there were several aspects of the design we were unsure of, and she would always have great suggestions to help complete the look.
The rentals were also fantastic! We rented our backdrop, centerpieces, chairs, head table and décor, cake stand, photo backdrop, manzanita trees, and beautiful flowers from them. I absolutely loved the head table décor, especially the gold and copper sequin fabric. I was really keen on a peach-​pink look for the evening, and Midia and her team made it happen beautifully.
Overall, Midia has been an incredible person to work with, and we couldn’t have asked for a better designer for the event!

I’d love to give them six stars! I loved every minute of planning our wedding with Designor’s Touch. So glad I found them in my search for the perfect decorator for our wedding.
Midia is calm, she’s sweet, she’s on top of her stuff and she truly cares about your event and you. The final execution was flawless, gorgeous and perfection. Our guests were in awe and the best part is that Midia did this all for a reasonable price. My dream centerpieces were reproduced and had that platinum wedding look that we so wanted.
Our mandap (structure for our indian wedding) was the most gorgeous and unique one we’ve seen yet. It was simple and elegant. They did a fantastic job and had some of the best rentals out there. Cake stand, tablecloths, napkins, peacock feathers, lovely gold vases, gold manzanita branches, crystals, and the freshest, most gorgeous looking flowers around!
These folks are the best there are out there and I would love to use them again for another grand event. Stop your search and give them your love, because planning your wedding decorations with them is truly a pleasure.

I was looking for a vendor that rents Chivari chairs for my February 2014 wedding. Our reception was held in Pleasanton and the prices of chair rentals were crazy! Thank you Unilocal for leading me to Midia and DT Rentals.
I thought we were only going to rent chairs — but next thing you know, I added lighting, napkins, table linens, and centerpieces. Each week I was adding something else to our order… but she was patient with me. :D
When I asked Midia what services they provide, she told me «everything!» and man, she wasn’t kidding. But I’m happy they do do everything… it makes it so much easier to have one vendor to deal with.
One thing I appreciated was that she didn’t try to upsell things that we didn’t need. She didn’t try to talk me into the most expensive things… she knew I was all over the place, so she helped to keep me focused.
When it came to our wedding day, I realized that our sweetheart table linen was different from what we discussed. Midia told me she put the original one on there but that it was washed out from the lighting so she went with our second choice — I’m definitely happy she trusted her instinct as a designer because it turned out perfect.
We had purchased manzanita branches online in hopes that we could DIY it. In the end, we decided we should just have a pro do it and save ourselves the stress. Thank you, Midia for taking up the challenge! I just wish I had her do it from the beginning instead of order branches and then having her use those… because now I have two big boxes of branches and nothing to use them for!
Bottom line — very kind, patient, professional. Easy to work with. Competitive (aka better) pricing.
They are based out of Santa Clara but they came out to Pleasanton for our wedding — they set up early that day and then came back at the end for clean up.
Thank you so much, Midia! If ever I have to plan a large event in the future, I definitely will be using them. I’ve already had one coworker use Midia for her event and she had nothing be good things to say as well!