Dardi Limousine & Town Car Service

Omi Limosine service this is how he receives your call he sounds very sweet on the phone and very courteous and books your trip at a price that you think you will be charged at the end but that’s not the case .He is actually a very rude man has no respect for woman and customers .
Never ever use this Limosine Service. Never give your credit card number or a picture of it without first getting a valid quote and agreeing on the amount, sign before you get into the Limo, you never know what you will be charged at the end of your trip that was my experience, mistake I made and had to pay for it .
When questioned about it he makes you hear recordings of your conversation and makes it out to be your fault.
ZERO CUSTOMER SERVICE !!!

I kept procrastinating and didn’t actually contact these guys until the day before I wanted to hire a town car to drive my employee to and from work for his 13 year work anniversary.
They were very professional on the phone, they arrived RIGHT on time, and the service was quite excellent. I strongly recommend them.

dardi limo service is professional and on time this is and will always be very important too me and my love ones. it was a great experince. thank you my girl friend and i both agree very nice clean cars and very helpful driver. thank you for being on time! look forward too using your service again.

Background — We were traveling to SFO from Palo Alto with a group of six — four adults and two kids in carseats, and returning with two adults and two kids in carseats.
I was impressed with them two times during our trip: 1) prior to the trip to the airport, he called to confirm the location and pick-​up details. Granted, he said he had lost the info, but still had my number and he called the day prior to reconfirm, and that is what mattered, 2) when we landed on the return, as I turned on my phone in the airplane I received a text from the driver with instructions on when to call him. Both interactions eased my mind about «will the car be there or not?»
In both cases the drivers were very professional and interacted with the kids and the cars (a stretch on the outbound, a towncar on the return) were very nice.
I’ll use them again for sure.
The only reason they didn’t get 5 stars is that it isn’t clear if the tip is included in the charges — it is included. I ended up tipping twice — once on the charge, and again in person for the trip to the airport. I asked the driver on the return trip if the tip was included, and he said it was already included, so I didn’t end up double-​tipping.

I do not recommend this company. Had a terrible experience — the pickup itself was fine, but the hassle afterwards was not worth it. When booking the limo they did not tell me that they would charge the tip to my credit card. I tipped the driver $ 40 cash and the driver also did not tell me that they charge the credit card. When i saw the charge on the credit card and called the company, the guy who answered just told me it was my problem, they never told me to tip the driver cash.
A few days later i did receive a follow up call from the owner who did fix the charge on my credit card, but then he said that because we had carseats it took an extra 20 minutes and he didn’t charge me for that. I re-​iterated again that when i made the booking i made it VERY clear that we had 2 carseats that needed to be installed and they never mentioned anything about needing to charge us extra for the time to install the carseats. The owner then got argumentative with me saying that he has kids, it only takes 5 minutes to install car seats.
I ended up canceling the return pick up service.

My best friend was coming back from Europe and due to a bunch of complications, she was delayed by about 6 hours. I couldn’t pick up her up at SFO, so I contacted these guys to see if they could do it since she was arriving at midnight. They were very professional, easy to deal with and all worked out well. She was picked up on time, they had all of her credit card info already, and despite being exhausted, they dropped her right off at her door and she was happy. I definitely would use them again!