CVS Pharmacy

Clean, super helpful staff, plenty of parking, easy to find everything, products always in stock. What more could you ask for?

Just skip this one and go to the Beryessa CVS instead. This is the worst CVS in existence. The first time I came here the cashier wouldn’t take my gift cards because she thought I was a thief, and the second time I came here the pharmacy turned me away at 4:00pm while trying to get a prescription filled, «we’re too busy, try the other one.» That’s some crap customer service.

This CVS has a ghetto feel to it for some reason. Maybe because it’s toward East South San Jose. I never came to this CVS before because there’s another location closer to me, but I came to this one to pick up a Curbside CVS Express pick up order. Supposed to be where they bring the order out to your car, but…
I parked in the designated Curbside spot as the red sign says to park in front of the store. Waited and waited. I ended up going inside the store, waited in line behind 3 other people and told the cashier I’m here for my Curbside order. She motioned to a guy walking into the photo department area across the way and said his name and told him that I’m here for Curbside.
The guy said he didn’t receive an alert. He took out the mobile device and pressed some buttons and heard the alarm notifying that I was nearby as I’m standing in front of him. He said, «Now it just alerted me, sorry about that.» He gave me my order and I left.
Sorry I have to give this location 2 stars for now for the fact I had to go in the store for my Curbside order and the area felt unsafe. I know it’s not their fault for the location and maybe the app had an error or maybe the guy had it on silent. Not sure. There’s room for improvement.
By the way, if you want to try Curbside app then use my code QUHQK to get $ 10 off your first $ 20 order anywhere they have Curbside.

Horrible service. Staff is rude and impolite. I’m going to look for another pharmacy to go to.

I have to give an update for the non-​pharmacy part of the store. I was looking for a particular item and the person working there went out of their way to help me find the right produce.

Wish i can put a negative on this rating! The night manager named Joshua Neeman is a douchebag!
Went in to buy makeup with a friend. She was going to purchase 2 eyeliners and use a coupon for each one. Since they were «alike» cashier stated she cannot use 2 same coupons. It clearly stated «Limit one coupon per purchase.» Doesnt that mean she can use one coupon per item!!! She asked to speak to manager and the manager kept sending his minions instead of dealing with an unsatisfied customer. Finally after three attempts (waited 10 minutes total for douchebag to come out) and 5 minutes to closing Joshua Neeman came out and explained to us that its his store and that he can do whatever he wants. «The store is closed so goodbye». Really!!! Is that how a manager should treat customers?! There will be a formal complaint. Good luck to you Joshua Neeman!

Been going to this CVS since they 1^st opened. It’s very convenient for the people who live in the neighborhood (especially those who live in the Country Club villa & Fairway Glen apts) since this is pretty much the last shopping plaza on McKee rd going up towards the hills.
It’s one of the smaller stores, but they usually seem to have everything you need in stock. The employees are nice & pretty cool too. If you’re a regular shopper there, they’ll acknowledge you & make sure you’re taken care of. There’s been times I didnt see the Hennessy /​Patron /​Grey goose I wanted behind the locked glass door & I asked about them & they would go to the back & check for me rather than just saying there’s no more. They’re very organized here & it’s easy to find what you’re looking for.
The only thing that sucks about this place is that they close at 10pm. Which really sucks when you get those late night urges to buy something or you need to make that late beer /​liquor run, then you gotta go to the 24hr one on Berryessa. They have awesome sale prices on their brand name alcohol, so I’ve made it a habbit that even when I’m there to shop for other things, I go down that isle to see what’s on sale & if there’s a good deal, I’ll just buy it & stock it up at home. And if you dont have a CVS card they’ll be nice enough to give you the sale prices anyways by using a generic membership card.

Worse CVS I have ever been to. If you order 1 hour photos online, don’t expect them to be there when you pick then up, even if you received a confirmation email. I waited in the photo line for 15 minutes only to be told that they could not find my order. A woman behind me said that she has been back three times and each time they have not been ready. I was told that it would take 20 minutes for my 47 pictures to print. I waited there, starring at the machine, and not even 10 minutes later they were done. I had to run and get the «photo» guy to help ring me up.

I drive to this location for a reason. Superior Customer Service! There are two CVS’ closer to my house but there is no substitution for good customer service. Today just confirmed this. I went specifically for extra bucks rewards and they were out my product. My mistake because the coupons in the Sunday paper were good and I waited until Friday. I asked the manager if there was anything he could and without hesitation he gave me the extra bucks anyway and apologized for being sold out. I was amazed. Everyone is extremely friendly there and they go out of their way to assist you. And another plus is that it is never crowded. Great Job CVS!

Visited CVS at the end of August. Store was clean and the checkout clerk was very courteous. However, BIG FAIL — I purchased a single product which rung up at a price HIGHER than the display price. Informed the clerk that it was high, then he called for a price check (Three times because no one was coming). Someone finally came, but apparently this was a low priority. When we went back to the aisle where the product was, he stopped a couple of times along the way to help other customers before checking the display price. We then walked back to the cashier who was not sure how to handle the transaction. He called someone up, then was finally able to process things.
So … a big waste of time just to purchase one thing. Thought I would be out in under five minutes instead of over a quarter hour. It felt that they stall so that the customer won’t bother the next time. They are right — I won’t bother the next time, because I will go to the Rite Aid down the street instead.
In short, BUYER BEWARE and be alert. There is a good chance things will not ring up at the display price (Yes, this did happen before, both at this CVS and their predecessor, Longs. but on those occasions, I did not notice until I was home and didn’t bother to save everything and go back.

The store is ok, but the pharmacy is the worst I have been to. I am only forced to use it because my insurances mandates it. I am seriously considering paying full price and going elsewhere. They always give me wrong information, they are slow, and lack customer service. I have worked in pharmacies for many years so I am not just being picky or clueless about how pharmacies operate. It’s pointless arguing with them too because they have no sense of accountability. I can tell they are unorganized and inefficient. I am going try a different CVS even though it’s out of the way. I miss rite-​aid.

I purchased a Subway gift card for my co-​worker here in December for our secret Santa. The convenience of having gift cards was appealing since I was shopping there anyways. At work today my co-​worker told me the gift card I gave him did not work. Luckily I still had the receipt and took it tonight to get it corrected. I walked up to the photo lab area where a women whom I assumed was the manager was helping the line, as it was getting busy with only one cashier at the main cashier area. It was my turn and i explained my story. It was apparent she wasn’t ready for my situation, neither was I. I had just got off work and loath doing errands like this, especially when its cold outside. Frazzled she called the store manager and also confirmed from the back phone number of the card that the card had never been activated, although paid for. I spent 30min with the supervisor and ended up leaving with a cash refund of what I had paid for. I was appreciative for her service but it was unfortunate that i cant purchase a card here again due to the experience.

I had to print out photos fast. Cool thing, you can print out photos from your facebook account. That was convenient.

This is not a bad place, the employees are friendly and the will help you find something you need. I did find somethings that I was looking for, and somethings I did not need but wanted too.
So overall this CVS is a good place to get what is needed.

i usually come here for the ad specials. they tend to be pretty good when they have certain items on sale like bottles of water or ice cream during the summer or gloves and scarves during the winter. Random i know. but it’s true. Pretty good deal. Check out the ads especially in this economy I love to save where I can.

this is where i buy my bottle of almost everything. WHY!!! Because the price here is a lot more reasonable that Safeway, Savemart, Luckys, etc. My first choice would be Costco, but I have to have a membership to shop at costco… SO CVS it is. It used to be Longs, but CVS took over all their locations, either way, the prices are still the same.
Crown here can be found for $ 17! But if you go to safeway, its at least $ 25. I got goose here for $ 24 one time, but other stores, it was $ 34! There are times that the prices are the same as other stores, but I do find pretty good alcohol deals here.
AND i LOVE the HELP button. you press it, and on the overhead/​speaker, a recording says «service at the alcohol aisle» or words of that sort… HA! you don’t have to go the front to have someone open up the cabinet of the good stuff, they go to you in a push of a button.