Costa Joseph OD

I’ve been coming to Dr. Costa for at least 15 years! The staff is very friendly and are always willing to work with me on anything. The only reason I didn’t give it a 5-​star rating is their funky hours and they NEVER answer the phone. I have to literally call constantly. They have an old-​school answering machine and their outgoing message DOES NOT list their business hours! Other than that, Noelia and Dr. Costa are GREAT!!!

I made an appointment to see Dr. Costa on the recommendation of a close friend. I am extremely happy with the thorough eye exam I received. Dr. Costa was not rushed, he took his time, and answered all of my questions.
This was a great experience, especially when compared to my last eye exam at a well known optical place, which ave me an incomplete eye exam at an inflated price. I decided that day to seek out an independent optometrist. I’m really happy to have found Dr. Costa. I highly recommend.

Provides great service!

I have been coming to Dr. Costa for many years (5+). In fact, my whole family comes to him. At first it was because he was very, very close to our house, but we kept coming back as he was always warm, friendly, and remembered your face.
I have never had to wait very long for any scheduled appointment and have always received my glasses within the time frame given to me when I ordered.
The only reason I give 3 stars is because their office hours are a little funky (they close the office for an hour and a half during lunch) and its difficult to get someone on the phone. I once had to consistently call everyday for a week before I made direct contact with someone.
Overall, I have no plans to switch doctors, but it would be nice if his staff were easier to get a hold of.

NO RESPECT! To call this office professional is a farce. I made an appointment with Dr. Costa and arrived 10 minutes early to fill out new patient paperwork. After 25 minutes from my appointment time, I inquired as to when I would be seen, the RUDE front desk clerk informed me that the Doctor had not even returned from lunch. I left the office without being seen for an exam. In this economical time, to treat a new patient with such lack of respect is ridiculous. I would not recommend this office nor would I suggest making an appointment. There is too much competition for your business to be treated this way!

After reading all of the negative reviews I was compelled to write a review from my personal experience. I typically dont write reviews… however, I do frequently read them. My personal experience was great! I took my family of 5 to Dr. Costa. The receptionist and the Dr. were all very nice and THERE WAS NO WAIT AT ALL;) We all got nice name brand glasses at great prices and most of all in a timely manner!!! My daughter wanted a pair of zebra glasses that they did not have in stock or in any of the books they had so they special ordred them for her with no additional charge. They will work with your budget and have a wide variety of glasses to choose from. My husband and I both got nice Rayban sunglasses. If you have never had a good pair of good sunglasses, you dont know what you are missing. I now can not leave the house with out them. Overall everyone in my family was very satisfied and I will continue to take my family there. I strongly recommend trying Dr. Costa for yourself.

I had no problems with this doctor. Everything went better than expected and got my lens on a timely manner. A friend recommended me to pay him a visit and it went well.

I was hoping to have a good experience here since my parents recommended. The only pair of glasses I got from here have been a true disappointment. From the beginning they would keep getting terribly scratched and non-​usable cloudy glasses. Even though it has the scratch resistant coating. I have been taking them back for the entire year almost every other month to get them replaced. Now, after a year the warranty has run out, so I now have to pay for them to be replaced or use scratchy barely usable glasses. In addition, to one of the many times it was replaced, they gave me a WRONG prescription. I noticed right away, but they said it was my eyes adjusting. Nope, I was dizzy and with headaches for a week till I knew it was definitely the glasses. My parents and I are all taking our business elsewhere!

Ok. So I call to make an appt. for a contact lens eye exam. (I chose him from a list provided by my health plan) Next avail appointment is 2 weeks out. I go to my appt (I now need bifocals, eeeks). He gave me a trial pair and said «Give these a try for a week or so and give me a call and let me know if how you like them» He said there was a different type of lens I could try if I didn’t like these. I didn’t like them. So I call and leave a message. No return call. I call again. The person who answered was VERY RUDE. She basically told me, don’t call us, we’ll call you. Well, they didn’t call me. I gave it another 3 days before calling again. Left another message with a different staff member. No return call.
I just made an appointment with another optometrist. I’m taking my business elsewhere.