Club Havana Premium Cigars

I’ve only been here a few times and each visit was OK. They look like they have a massive selection but it’s a collection of average cigars you could find at any store. They however have a few unique cigars available but you need to really look for it. Customer service is almost nonexistent except for when you’re ready to make your purchase. Overall this is a place I would come only if I want to get a few cigars and then leave.

I’ve passed by this place a few times but have never had the opportunity to stop in. I changed that yesterday. I’ve seen the prior reviews some people have left complaining about the high prices. Really, the prices aren’t much higher here than anyone else. You forget, your buying a quasi luxury item here. If you going to complain about a few $$ different in price, you shouldn’t be buying these things then. If you want a bargain, stick to the internet.
Back to the review. I was impressed with the layout of the place when I first walked in. It wasn’t difficult to find my preferred cigars. I was instantly greeted by the dog everyone had mentioned. A very friendly lab. He sniffed me out and went back to his corner after a few good scratches under the neck. The owner was polite and greeted me. Answered my questions and pointed me in the direction of the Arturo Fuente Anejo I was looking for. He was pleasant and made some small talk.
Over all I was impressed and will def be back here. Much more friendly of an environment than another shop in the area where one of the employees talks in a condescending manner towards you and everyone else.
Not sure what expectations the people who left negative reviews had, but I think their standards are too high. This is a cigar shop, not a rotary club meeting. Just saying. If you want social hour, don’t expect it from the owner, it’s not his job. Instead, grab a stick and relax on a comfy couch in front of the TV and chop it up with the other patrons.

I love this place. I don’t smoke but my husband does. I just like how the shop is organized and Andrew, the owner of the shop, is VERY nice! He got a chocolate lab called Momo and that’s the only reason I go there for; to play with him hehe
My husband would just sit and smoke there so it’s all relaxing.

Great selection, but way overpriced.

Always the best service.
A place where you can feel at home.
Andrew is a nice guy and Momo is quiet but friendly.
You need to come in and see why this place has been here nearly twenty years.
I love it here and recommend it highly!

Horrible experience at this spot. I went in on a Friday night looking for a couple sticks to have while visiting family in Campbell for Christmas.
First of all there was no one in the shop but the owner, so no excuses can be made for horrible service. I browsed the selection and the owner didn’t even acknowledge me. I asked a few questions about different sticks and he answered with one word answers mostly no.
As for the selection and pricing, I found it to cater or should I say take advantage of the deeper pockets in Saratoga. I don’t recall seeing a stick under $ 11. I also saw many over priced sticks, liga privada #9 you can get at west coast cigars for 17 – 19 was $ 25 here… Really… They did not carry the undercrown. I also was not impressed with the slim selection of small boutique Cigars.
In all, I would say if you want to drive your Porsche here and blow more money than needed on sticks to show off your wealth, be my guest, they have all the big names that all the yuppies know about like romeo y julieta, cohiba, Arturo fuente… But if you are a true brother of the leaf. Run as fast as you can from this place.

I’ve been to many shops around California and Utah, and I find there is no better shop around! Andrew and the boys are the best!!!

I really like this place. The owner is so friendly and very helpful. We don’t live to far from here, so it’s a really awesome place (locally) for us to go to and buy a cigar or two.

Best selection of premium cigars in the bay area. Great staff that is very knowledgeable and have great recommendations.

About 4 years ago I came to this cigar shop and left wanting. At the time, the employee was a disinterested, younger male (probably in his mid-20’s at that time). And did not really want to go back, that all changed yesterday when I went in again.
Yesterday (2.7.2012) I went in and was greeted first by a lovely, and very friendly, chocolate labrador retriever. Very sweet, awesome done. The employee who I believe was the owner was an older gentlemen sitting in the back with some friends, who came up and stood behind the register, but didn’t interrupt me until I noticed him. He didn’t try to sell me anything, he just made himself available. VERY pleasant experience, I will be going back.

Great, knowledgeable folks. Good selection.
Also very helpful about pens and repairs! Bonus!

By far the best cigar shop in the valley. Andrew and the entire staff are incredibly friendly and knowledgeable. Good people, great selection, and overall a really fun place to visit and relax.
Follow them on Twitter or FB to keep up to date on their regularly scheduled tasting events.

Club Havana is a good place to buy or enjoy a cigar whether you are a novice or experienced smoker. They have a good selection of top brand cigars for every budget. The staff is knowledgable and friendly. What they do not have is an elitist attitude towards someone who wants to learn about cigars.
Club Havana is not just for cigar smokers. They also have a very nice selection of cigar and gift accessories that a non-​smoker could give to someone who enjoys cigars.
Their cigar events are also something that cigar smokers, new and old, can enjoy. These events feature a manufacturer, such as the upcoming Padron event, where customers can try out free samples of the brand being featured.
If you enjoy cigars or know someone who enjoys cigars, I can highly recommend Club Havana. Get on their email list to stay informed about cigar events.
Rob Shibata
Cigar University

This is the place to go to for a quiet smoke. They have a good selection. The staff (Chad) is friendly and helpful.

Two Words…
GRAB BAG!
I love the selection overall and the pricing is a good as it is going to get outside of the Internet, but the grab bag is the bomb!
Four quality cigars packaged in one zip-​top bag for $ 25. A great way to try out random smokes and find a value for your smoking pleasure.
As my dad says about wine, it’s not the label or the price but whether or not you like the taste.
Also a great selection of the miniature cigars (the 5−6−10 pack in the tin or box) for the quicky cigar fix.
The folks behind the counter are cool and if you have a few minutes, sit in the smoking lounge and watch the big screen. Although I can’t imagine what the smoke does to the electronics. :-)

I walked into this place and felt like I was in heaven. The light scent of cigars totally swept me away. I came here looking for a nice cigar to give as a gift and the staff was very helpful and informative. There is a huge/​great collection of different cigars. They also have a nice selection of cigar boxes, flasks, high quality lighters, and extremely nice pens.
The only downside is that most of these cigars are way above MSRP. You can get them online for much more less but if you need something right away and for the moment, this is the perfect place to go to.
There’s also a smoking lounge in the back with a television to engage in a nice conversation. It’s a pretty sweet place –I will definitely be back.

Well to start. this is not a great place for newbies…
Every cigar here is WAY over MSRP. If you’re not familiar with your product they have somewhat O.K. information about the cigars themselves but the employees are like robots. They only memorize the characteristics of each cigar and can’t give you an honest educated recommendation… Unless of course it’s to their own personal taste. (I have even seen an employee getting trained to memorize pre-​written blurb’s about the cigar’s) but overall its ok for casual cigar smokers wanting to feel like a snob with overpriced cigars and accesories.

This is great place to buy cigars as gifts for those friends out there that enjoy them. I highly doubt I ever buy anything here for my own use. Well, at least not anytime soon. The thought of purchasing cigars wrapped in blue or pink makes me nervous.
Personal issues aside, this is a good cigar shop with great service. I used to frequent the nearby AMC movie theater a lot during the past summers (for the air conditioning). To kill time, I used to come here and look at cigars and occasionally, buy a few for my dad as gifts.
It’s a classy looking shop. I liked the color scheme and and it has smoking lounge area for this cigar aficionados. Surprisingly, as thick as the air can get, it’s not so bad. Sometimes, some of those cigars can smell kind of nice.
Yes, even the ones wrapped in blue or pink.

I’ve been here several times and each time their cigars have been spongy from over humidification, at one point I noticed their hygrometer (the thing that reads RH and temp) was at 78% humidity. I let the gentleman working know and immediately he removed it from the cabinet.
Honestly, it’s not hard to keep cigars properly and their prices are far from competitive. An Opus X Robusto is not worth $ 20+ when the MSRP is around $ 9, even with tobacco tax and sales tax.
Their are a lot of better options around the South Bay for your cigar needs.

Excellent! Finally, a local cigar shop I can look forward to!
Good selection of a wide variety of cigars, from mild to strong flavors, from inexpensive smokes to special occasion «to be relished» gems…
The smoking area is nice and comfortable — not heavy with smoke even when there are a few people in there… I’d kick back here with a good cigar any time!
Staff is very friendly and allows you to look over the cigar sampling, very knowledgeable and willing to answer questions about the origin, pedigree and history of some of the less famous cigars on their shelves. Willing to recommend something with the conviction to stand behind it («If you don’t like it, just return the unsmoked portion for a full refund» — I’ve never heard that with reference to a $ 40 cigar — but then, I’ve never smoked a $ 40 cigar either haha)
I’d recommend this to any cigar afficionado — casual or serious. Also a good place to hang out with a friend or two and enjoy a quiet smoke and relive old times!
I’ll be back!
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