Chapel of Flowers Funeral Home

I don’t have any other funeral home experiences to compare them with but I can tell you in my time of need they were kind, honest, efficient, friendly, and professional. My research has shown there’s a few places out there making a killing off your situation, there’s some places dirt cheap and functional but don’t expect to look back on it as a pleasant experience and there’s places like this making s fair profit off of serving the community, meeting a need and doing it with kindness, compassion, and in away that takes some of the suffering of your loss away.

My dad is gone he was 80 years old, his name was Jesse P. How do bring myself to do this review. Being a Unilocaler this is what we do. Even in death our Unilocal community has helped me find that best Mortuary for my dads services and cremation.
Sue and the whole staff was awesome !! I was in shock from watching my dad pass away. At a family meeting we called and got a meeting with Sue. Her presentation of the itemized services was done with compassion & sensitivity. The price is right plus she reviewed everything needed. My dad services took place the following Saturday from 10:00 am — 12:00. Not only did everything run smoothly and timely. The pastor that spoke at the services was awesome. He called 2 days before to hear what my dad was like. He wanted to talk about Jesse what kind of man he was. Not only did his presentation was so on point. My dad would have been so happy the way his services went.
So if you find yourself in this situation my heart goes out to you. chapel of flowers is one best Mortuarys you can use.
Bless you

My father passed away just two weeks ago and his death was sudden and quite unexpected. My mother had little time to figure out a funeral arrangement but from what she tells me, everyone at this chapel was helpful and tried to make arrangements as fast as possible. My father’s funeral ran smoothly thanks to the manner in which it was conducted. The chapel is perfect to have just close guests attend.

Contrary to other’s experiences, my wife and her sister found this mortuary to be much less than satisfactory. The Veteran’s hospital recommended them so they used them in spite of the rough handling the body received when they came to the house to pick up the body and the dark oppressive sense my wife and her sister had when they visited the mortuary. Their Father wanted an open casket so they paid the associated fees. However, at the viewing his appearance did not even come close to his previous appearance. His face was dusted with pink powder in a manner that a half-​blind old lady might who had no understanding of how to use makeup. In the six years since this experience we have used the services of two other mortuaries. Both have exhibited respect for the family and the dead that far exceeded that of Chapel of Flowers.

My wife passed sooner than anyone expected. Loosing my wife and best friend was a debilitating shock. I thought Hospice would handle the body but that’s not the way it works. At 5:00 on a Friday night, I needed to choose a mortuary to handle the details. A web search and « Unilocaling» provided many choices, consideration of them led me to Chapel of Flowers. I had to make the decision that night. In the morning our pastor confirmed it was a good choice. He had worked with them in the past and was impressed with their sincerity.
These people are the real deal. They listened closely and made what was best for my wife their top priority. They didn’t upsell. In fact their prices being the least expensive of the mortuaries I checked was a bit of a red flag at first. Turned out they own their building and being independent don’t have any corporate bosses to please. Our needs weren’t their most profitable, but they treated me like I was their only and best client at every step.
Their chapel is beautiful, reminiscent of a Catholic mission. It was part of our decision to use Chapel of Flowers.
When the dust settles, I’m going to make my final arrangements with them in advance so that our boys don’t have to do through the same thing as with their Mom. I cannot think of a reason to choose any other.

My father passed away & nothing had been planned, but we are so thankful that we came to Chapel of Flowers. Anthony & Susan were wonderful! They were very reassuring, no pressure, explained everything, gave good suggestions & helped keep costs very reasonable. Susan helped with everything at the cemetery… flowers, casket, military honors, pallbearers, priest… coordinating & giving instructions to keep things going smoothly. These are very special people that helped get us through a difficult time.

Death is a very tough thing. I lost my grandfather in April and then unexpectedly my father in July. My mom had worked with chapel of flowers for my grandfather and said they were very kind and very professional. I personally worked with them after my fathers passing. They are so considerate. Were always there and more than willing to answer any questions. They were not pushy at all and didn’t try to up sell us when we were at a low. They also listened to us and every request we made. Death is tough but this chapel and staff can help make the logistics a little easier.

I am glad we came to this place. My father died Oct. 2013. Everything was pre-​arranged with Chapel of flowers ahead of time not knowing that months later, my dad would pass away. Susan and her staff (Dolores, Anthony, Alex) made everything pleasant for the whole family from picking up my dad from the hospital all the way to the crematory. They have provided everything that we could possibly need from coffee, projector, sound system, to easel stands. We were able to get the big room for visitors to eat and rest as well as the big chapel that holds 200 people. We had two great memorial services for my father and an extra viewing day. We had friends who wanted to share some songs for my dad and the family. With their sound system and mics, the singers where able to do solo and duets. It was a great experience despite of the sadness we had. Thanks again and great job Team Chapel of Flowers!!!
— Dianne D

This is by far the best funeral home in the south bay. Very caring, kind & understanding staff. They are not nearly as costly, & their chapel is gorgeous! I highly recommend them!

Overall excellent… excellent, I don’t know many times I can say this, but it was such an excellent experience here at Chapel of Flowers. Sue (the owner) was the one who helped to prepare me to what I can say was the toughest thing I had to go through. Luckily for me, the staff were very helpful and helped guide my family through this whole experience. The price is as affordable as it can get and everything was broken down and thoroughly explained.
Price is great and service was outstanding. Everyone at the mortuary was friendly and understanding. No complaints.

You can never go wrong when it comes to Funeral homes. I attended my Aunt Maria’s funeral service viewing here a week ago. So far there have been 2 relatives that have had their funerals done through this Funeral Home here.
Nobody wants to go through death but I will choose this locatino in case their services may be needed again.

Just recently, my wife died. I had no idea about how to plan a funeral. My mind was a flurry. I visited Susan at Chapel of Flowers. She is the owner’s daughter. She immediately set my mind at ease. She explained the funeral and burial step by step. She did not have a «hard sell» attitude. She was very down to earth and just asked me what I wanted for the funeral and itemized it with a price. The price she calculated was well below what I had expected. The day of the funeral, my family found that every employee connected with Chapel of Flowers was very respectful and literally went out of their way to be accommodating. Many people at the funeral said how nice the funeral was and how the ambiance was perfect, rather refreshing for a funeral. We did not even purchase the flowers through the Chapel of Flowers and the staff was so considerate that they set them up not only at the gravesite but also delivered them to the reception afterwards. If you want to set your mind at ease when a loved one passes, I suggest you go visit Chapel of Flowers.
Robert
⁸⁄₁₃

I have experienced a lot of funeral homes in my life both in Southern California and here in San Francisco Bay Area and I can tell you from my own personal experience that Chapel of Flowers is one of if not the best.
The tragedy of losing a loved one is probably the hardest thing most of us will go through. I went through this within the last 2 ½ years with both my mother and my father. I was told by a family member about Chapel of Flowers and I could not have been more comforted and pleased by the way I and my family was treated in both cases. I am not a man of financial means but with Susan’s help and the help of family and friends I was able to afford my Mother and Father’s funerals.
The most important thing about Chapel of Flowers is that is it family run. And when you are there you are treated like family. The whole staff has been hired with this in mind. There is compassion and understanding at every turn of the process and a family feel to the place that I have not experienced at any other funeral home.
May I say if you live in San Jose you are quite fortunate to have such a wonderful funeral home available to you.
If you want a cost effective, professional, compassionate and homelike experience for the transition of your loved ones I highly recommend Chapel of Flowers near downtown San Jose.

My grandfather passed away a few days ago and we had the memorial at Chapel of Flowers. This was a very difficult time for my family, but we are so grateful that we went there. Chapel of Flowers is not only very affordable, the staff is absolutely wonderful. Sue initially helped up plan the funeral. She even came on her day off to meet with us the morning of his passing. She was a very sweet and kind lady and she made my mom feel very at ease. She also matched the price for the coffin we were considering elsewhere. She said she will match any price. The coffin we purchase was very beautiful, elegant and affordable. My grandfather passed away early Saturday morning and Chapel of Flowers was very prompt in bringing him to the funeral home after they received our heartbroken call. We also requested to have a bilingual pastor, in which Chapel of Flowers made sure they found us one. The gentleman that helped us the day of the memorial, Anthony, was also amazing. He was very warm, kind and sympathetic. He also figured out how to set up my slide show with the projector and was in charge of the slideshow during the service and did it perfectly. He even did the final announcements in English and Spanish for us. The whole staff was wonderful and professional. They took all our request and made sure that the memorial was exactly how we wanted it to be. Also, we had an open casket and during my grandfather’s last days, he became very weak, fragile and thin. The mortician did a wonderful job in making my grandfather look so handsome and it made it easier to say good bye to him one last time. We couldn’t have asked for a better funeral home. Thank you so much for everything Chapel of Flowers!
The Aguirre Family

My aunt recently passed and we decided to go with chapel of flowers because so many people referred us to them. They’re rates are GREAT and service is pretty good too. The only thing I was disappointed about was that during our meeting we were never shown the two different chapel rooms, we assumed there was only one, which is the «nice» one in the front and there was a service going on at that time. So when we showed up for my aunts funeral service we were put in the 2^nd chapel room which in our opinion wasn’t as nice and doesn’t have the same sound equipment as the other room. Still the staff was great and helped us get the slide show running. The other small recommendation I have is that we didn’t have enough tissue boxes, and at a time like this we could use a lot of those goin around. Overall my experience with them was great and I would go to them again!

When I saw the review from gentleman of 1÷11÷12 I was really surprised. We used this chapel last month when my grandmother passed. My family was so stressed and went kinda kooky on most everyone that works here. They were so patient and kind with us even when I knew we were being intolerably rude. We apologized in retrospect many times for our behavior. Going through this hard time, I could not have asked for a more supportive and empathetic group of people. This is the first review I have ever taken the time to leave. Also, being a former business owner for 10 years, I am very cognizant of customer service.
Best it could have been and I highly recommend.

i have been to 3 funerals here the last couple of years and they were so beautiful. the prices are reasonable and sue the owner is a great lady and very helpful.

I first used Chapel of the Flowers when my brother died in 2008. It was the first death in our family and I had no idea what to do. I contacted the Chapel of the Flowers at 2am thinking I can just leave a message and make an early appointment since my brother’s body was in the hospital and needed to be transported to a funeral home. To my surprise, someone actually answered the phone at 2am. It was Sue, the owner of this Funeral Home. She was polite and answered all my questions and gave me an early appointment the following day.
Sue held my hand from Day 1. There was nothing we requested that she could not do or try to make it do. This is about the only family owned business left in the valley. Talking to them is like talking to a member of your family. You are treated with respect. When another brother died last year, first person I called was Sue and they were there ready to help. Sue took care of everything. calling the hospital, doing the paperwork and was ready to meet with us first thing in the morning. I did not have to worry about anything because I knew Sue would take care of it. She contacted the hospital, got all the paperwork ready and waited for us the following day to c omplete our request.
I recommend this place highly. I am not a very easy person to please but I raise my hat with the way this family do business. Money does not come out from their mouth with every sentence unlike some of the funeral homes I came across with prior to finding the Chapel of the Flowers.
Anna R.
San Jose, California

My boyfriend passed away a month ago. During this time, many people are struggling with this economy of ours, so, money was an issue. His family shopped around and this place is the best with price.
During his viewing, i had trouble with making copies of his program and i went to the office and the lady (unfortunately, i forgot her name) was kind enough to make me 50 copies. After all the food was cleaned up, his sis and i went to look at him before leaving and the same lady that helped me was about to turn off the lights, but let us stay for a bit. The sis asked if her bro has shoes on because she couldn’t see if he was. The lady actually opened his casket and saw that his shoes weren’t on and let us put it on him. She was very emphatic with our loss. She also asked if we wanted to leave a light on for the night.
**The reason i gave this place a 5-​star review: The lady that helped us let me out the front from the largest chapel and watched me until i got safely into my car.**

The place is dated inside and could use some facelift but the service and atmosphere are wonderful. I am very anti stale viewing rooms or a generic funeral parlor. This place was very atypical with a Spanish architecture flair to it. The presentation of the body was (seemed) great however I am no expert on that piece. Everyone that we spoke to were super helpful and accommodating and sincere in their delivery. We didn’t require anything complex but Chapel of Flowers was wonderful.