Benson P Frederick, MD

I have been going to Dr. Benson for a few years now. I started going to him when my insurance changed and needed a new doctor. My mom recommended him and I really like him.
He takes the time to talk with you and find out whats going on.
I also take my son and daughter to him and I feel I can really depend on him and makes me feel comfortable.
Office staff is friendly and welcoming.

I have been seeing doctor Benson for roughly 13 years. I am so happy and lucky I found him. He actually cares about his patients. He takes the time to listen to you vs just diagnosing you before you can get a word in. I can’t thank him enough for being such a great doctor!

I just turned 29 and decided to get a physical for a baseline. Decided to go with Dr. Benson because of the reviews.
I called a few months (2 – 3) ago and did my physical today. I thought it was odd but I understand that he allows the people who are sick to be seen first. So I am okay with that.
The staff were very nice and polite, as was Dr. Benson. He took his time explaining my results and provided useful information. He broke down my bloodwork results, line by line and explained to me in detail what each item meant.
All in all, I think I have found my doctor and highly recommend him!

If you know what you have, he is a nice enough guy. But if not, beware! My husband will write his review later, but basically he threw us out of his office for me saying, «I feel like nobody cares» He is, I guess, pretty sensitive to that comment. My husband had been sick on and off for about 7 – 8 months. Well my husband ended up in the hospital, after seeing this man and telling us it is probably is a pulled muscle in his back. It ended up being an abcess with over 1000cc of fluid in it. He was hospitalized just in time, for over a week.

I went in to get a blood test. He sent me to the lab and said he’d call when he got the results. 2 weeks passed and I hadn’t heard back, so I called. They had the results but never bothered to call. I prefer to get my healthcare from providers that keep their word and update patients with results promptly so they don’t wait and worry.

Dr. Benson is one of the most caring, compassionate, and intelligent Doctors I’ve ever known. My whole family has been seeing him since I was an infant, so I love that he has my and my whole family’s medical history on hand. His office manager, Jerri, (I think that’s her title), has also been with the practice for as long as I can remember and she is fantastic! She is always friendly, happy to answer any questions I may have, and relay messages to the doctor for me. No matter my concern, they find the time to fit me in for an appointment. I’m probably one of those few people who actually enjoy going to the doctor, because I trust him with my life and being in such great hands puts me at ease! I hope Dr. Benson has no plans of retiring any time soon!

Dr. Benson’s office was my best experience at a doctor’s office since moving to San Jose two years ago. Finally found a reliable and friendly family doctor. Helpful and prompt office staff, and he spends the time with you to make you most aware of your health decisions. Highly recommended with no hesitations.

Dr. Benson is a great doctor, one who actually patiently listens and gives time. A very rare quality among today’s doctors. I also liked the fact that he actually orders the lab-​work before your appointment so that he can discuss the results rather than do the physical, order lab, and then call you again for a follow up.
Getting through the phone system can be improved at his office. Other than that, great doctor.

Dr. Benson has been my Doctor for 8 years. He is a smart man with lots of knowledge and always knows what is up with you and will refer you out if he feels you need to see a specialist. He listens, spends time with you and is the best family doctor I’ve ever gone to. Oh and his staff, Jerri & Gina, the best! I love my doctor & his staff. So if you never want no disappointments, see Dr. Benson, guarantee you will not be disappointed…

I absolutely love dr. Benson, his office staff on the other hand could use an attitude adjustment. As well as maybe having an answering machine? There’s a 4 hour window in the am to call, they take a 2 hour lunch, then a 3 hour window. Granted that’s plenty of time… Half the time they don’t answer the phones, so you have to sit there and call over and over. I don’t know about everyone else, but I actually work a 9 – 5, I can’t sit there and call constantly to make a simple appointment. Other than that,
Dr. Benson himself is an awesome, caring, respectable doctor. I would definitely recommend him.

Dr Benson is a great doctor.

I’ve been a patient since I was a child. In fact, my father, and grandfather are both patients of Dr. Benson. He takes care of three generations of my family, and I fully intend to have my children follow in his practice, so long as he is around.
I love Dr. Benson, and his office. Only down side, is that he is in such high demand, sometimes, it can be hard to get an appointment. I know that this is the cost of doing business with a great physician– but for those seeking a new doctor, this can be a challenge. But, I must admit, it is well worth the wait. I also am not sure if he is accepting new patients (except with family).
Dr. Benson’s bedside manner, as well as his attention to detail and knowledge make him an amazing family care physician.

First off, let me say I have been coming here for years, and think Dr. Benson is a wonderful doctor and loved his old staff. However, his office staff now can be terrible and make you feel awful, and unless you are persistent you will not be seen, and will not be given results of labs unless you call for them or have them drawn before your appointment. My most recent experience:
I made an appointment with the office 5 months ago because I have been getting sick quite a lot. The person answering the phone seemed irritated and annoyed with me, and even made irritated huffing noises into the phone because I didn’t know what to say the appointment was for other than to find out why I’ve been sick 6 times in the last 4 months. I eventually asked to get a full physical with labs because she wasn’t listening to me and talking to someone else while I was trying to explain my situation. The first physical available was 5 months out, so I requested some labs before then, mentioning a few specific symptoms I wanted checked out. She basically told me my concerns were unfounded but made the appointment anyway a week later, again sounding very annoyed.
I came in to the first appointment in Feb. early to give my new insurance card and again was treated like I was irritating the front desk by trying to give my card and pay. I was told nothing and sat down to wait until 15 minutes after my apt. time, when I was weighed and taken to a room. While I was in the waiting room, the two women at the desk were loudly discussing patients as well as their own personal lives. They were bad mouthing patients loudly in front of me, as if I were not even there. It sounded like the patient in question was a regular pain in the butt hypochondriac, but still, I think it was highly inappropriate for them to loudly talk about the phone call one of them had with her right in front of me. It makes me wonder if they do this with patients in the office as well? It seems like a breech of confidentiality to use someone’s name and then talk about their conditions.
So, I go into my room and wait a while longer (Another 10 – 15 minutes because they were busy) and in comes Dr. Benson. He listens to my concerns, makes appropriate responses, reviews my file, and makes some suggestions. He has labs drawn then and sent out, and says that my symptoms could be one thing or many things and that it may be hard to track down the cause. I was told they would contact me if anything came up in the blood work. I left, and in doing so, overheard the front desk women talking about another patient loudly and rudely. I never heard back, so I assumed the blood work came back normal and waited for my physical.
Flash forward 5 months (yes I started this review in February and waited until now to finish): A few days before my physical I received a packet in the mail telling me to have my blood work done at Quest diagnostic 1 – 7 days before my physical. I did so (which took about two hours on a Monday at 10am) the day before my appointment. I went into the office a few minutes early and was greeted nicely by the front desk. The other desk woman came out and they discussed their personal lives again, as well as another doctor’s office, but no talk of patients today. I was called back to my 9 am appointment on time, weighed, treated nicely, and put into a room to change.
Dr. Benson came in after only a few minutes and did a thorough physical exam. He again listened to my concerns, reviewed my chart, reviewed the blood work preliminary report and the report from Feb. and took the time to go over the results with me. He was able to rule out many causes of the symptoms and make suggestions as to what could be going on. It is very likely that three factors were adding up to my symptoms, and he gave me methods of helping those three factors to test out to see through trial and error if those were indeed the culprits. So far I believe Dr. Benson was dead on in his diagnosis, and I feel very relieved. He is a wonderful doctor who truly seems to care about his patients when they come in to see him.
I left feeling better about the office, and then came back and read the start of my review before finishing. All the feelings of how to front office treated me like a burden came back to me, and I realized that this review needed to be published. I know a few other people who come to Dr. Benson (including family members) who have experienced similar things with the front office and Dr. Benson. I give him 5 stars, but his front desk I’d give 1 star. Your doctor’s office is where you go when you feel awful, and if they make you feel worse about yourself and belittle you, it is a terrible experience. Yes, Dr. Benson makes up for them, but the fact that when I get sick I every time stop and decide if I really feel bad enough to want to deal with his staff, and sometimes end up in urgent care a few days later because I decide no, that is not good! Front staff seriously needs work here.

Dr. Benson is the man. My entire family are patients (there’s six of us). I loathe doctor and dentist appointments, but when I really need to go, his office makes this a quick and painless experience. I have had him as my MD since I needed one after I became too old for the pediatrician. I’ve not had one single problem (big or small) with Dr. Benson or his office staff. Not one! Not even scheduling problems. Is that even possible?
I highly recommend him and feel extremely lucky to be in his care, especially when you hear about everyone else’s horror stories. If you’re looking for a doctor, do not waste your time and peace of mind going elsewhere.

This man is amazing.
I went with my parents to get a second opinion for a condition my father has. Right away he identified three of my father’s medications as a potential culprit for my father’s condition… things my father’s primary physician failed to recognize. My parents will be switching to Dr. Benson.
He spends a lot of time getting to know his patients; he was with us for nearly an hour, and he seems to genuinely care about his patients.
Thank you, Dr. Benson, for giving my family hope!

I’ve had mixed results with Dr. Benson, and his office. Family was going there for years, but we switched doctors.
Dr. Benson seems to be good for routine stuff, but on more complex cases he’s made more than one misdiagnosis on family members, including myself, at least one of which had fairly serious consequences.
On the plus side, he’s a really nice guy who takes the time to listen and seems to try hard to give you any answers you are seeking. To be fair, he is not a specialist. Routine care seems to be his strong suite. Unfortunately, my experience has been that he is slow to recognize cases where he’s in over his head.
I was also not too crazy about the office. I typically had to wait at least 30 minutes past my appointment time before I get put into a room. Then it’s typically another 20 – 30 minutes before he shows up. I understand that docs get busy. Maybe it wouldn’t be so bad if they had reading material in the exam rooms but they don’t AND they don’t want you using your cell phone!
Pharmaceutical company sales reps seem to spend an inordinate amount of time in that office, and they usually get right in to see the doctor while patients wait! It always made me wonder if the prescription I was getting was really the best option for me, or because of a cozy relationship with a drug company. On the plus side, Benson always seemed to have free samples of what he’s prescribing.
I’d really like to give this doctor a higher rating, because he really is a gentleman. But my experiences with long waits and wrong diagnosis have led me elsewhere.

This was my first time to see Dr. Benson, and the visit went very well. The receptionists were kind and helpful. Sign-​in process was easy, with minimal paperwork, and I only waited in the waiting room about 5 min. I waited in the exam room for about 5 min as well before I was seen by Dr. Benson.
Dr. Benson took time to learn the history of my problem and take thorough notes on it. He explained different solutions to my problem and was not hurried to move on to his next patient. He was very comfortable to talk to. He told me about a website which I can use to ask additional health questions or order prescriptions online for added convenience.

Dr. Benson and his team are fantastic!
Dr. Benson always respectfully listens to all of your ailments and asks the right questions to figure out what the problem is. As he has been my doctor for several years, he has seen me through several illnesses and is always friendly and professional. I have been to other doctors before finding him and I must say that I have never felt more comfortable with a doctor.
In addition, his staff is amazing. They are always welcoming and friendly and are accomodating to semi-​urgent needs (of course if they were urgent I would go to the hospital.)
Friendly, personable, capable, professional and welcoming, I give Dr. Benson and his team a strong recommendation.

Dr. Benson is a wonderful doctor. Kind, caring, but also knowledgable. I’ve been using him for care for 8 years. He treats me with respect and understanding.
Doesn’t make people feel bad for being overweight. Has helped me in my struggle with weightloss.
He always takes time, and if I am really sick his office has always squeezed me in to see him.

He is very nice but I waited AT LEAST 30 minutes EVERYTIME I had an appointment! On what was to be my last appointment, I waited 45 minutes and then left. I couldn’t believe it! It was my first appointment since I had a heart attack. I then received a letter from him that he was no longer going to be my doctor because I left. What a joke!
It was to be my last appointment with him and after waiting 45 minutes, I couldn’t take it any more. I am supposed to try and stay calm. I had had the heart attack and found myself in the waiting room getting madder and madder. Not good!