Beauty Cuts

My daughter went in a trim and hair color. They fried her hair so bad that her hair had to be cut from past her butt to shoulder length. I would not recommend this place to anyone. The service is extremely bad.

Great place. Nice prices and convenient location. Been coming here for 10 years and my cuts have always been great and to my specifications. Recommended!

I had been here before, got pedicures (which are pretty decent, and gel manicures-​which weren’t that great). She would always go up too high, it went up past my cuticles. So when it grew out… there was a strange ridge where my cuticles were. It was the caucasion mixed looking lady.
But this experience is really about today. Not about their talent or skills, but their lack of customer service.
I had been taking my two young boys to get their hair cuts for some time now, searching for a good hairdresser that actually cares about their work. Eveyone I’ve ever taken them to has left their back hairline so crooked and messed up, I always had to go home and fix it myself. I’m no hairdresser, but I can create a straight line with clippers. Then I found Tiffany at Beauty Cuts –a salon a couple of miles from my house. I told her about my past experiences, and how I felt like they never cared to do that great of a job on my boys’ haircuts maybe because my children were still young (2 ½ and 5 ½ y/o.)…but I care. She really took her time and did a fabulous job. I was so impressed, I kept bringing them back evey couple of weeks. I even told my husband to go there and get his cuts from her. He never did because he said they were always busy and he doesn’t like to wait.
Then today, I brought my 5 ½ y/​o there to get his haircut. She was busy, and asked me to come back in 20 minutes. So I went to the nearby Walgreens, perused until it was time to return. I came back and she had a man in her chair. I waited. Then I heard her start talking in Vietnamese to her co-​worker who also had a client in her chair. And she was talking about me! All the times I had been there– I never let her know I was Vietnamese, and can understand and speak it fluently. I look Filipino and my children are mixed. Tiffany told her co-​worker what I had told her when I first came in– about the crooked hairlines, but then she said I was being difficult and picky. Her co-​worker (that did my nails before), kept chiming in– «tell her to cut her own kids’ hair» more than once. Then Tiffany said– «and she said she was referring her husband, but she lied– he never came in». Then I vaguely heard something about my kids being bad… which they certainly were not. They sat still for each and every hair cut. And at that point, I was livid.
I then stood up from my chair, and told my son to get up. They both turned from their clients and looked at me. I then said to Tiffany– «I am Vietnamese and I understood everything you said.» I shook my head at her and walked out. She looked like a deer caught in the headlights.
I was so mad. If my son wasn’t in earshot, I would’ve said more. I definitely regret not telling her– SHAME ON YOU FOR TALKING ABOUT YOUR CUSTOMERS. SHAME ON YOU. So I hope she’s reading this. SHAME ON YOU BEAUTY CUTS. YOU AND YOUR CO-​WORKER. If we all knew how to do hair (and I COULD cut my own kids’ hair) — you wouldn’t have a job, stupid.

So yesterday morning I needed to get my eye brows done and get a quick hair cut. This place is a block away so I walked there. I got there at 9:50 AM and waited for them to open up. The sign showed that they open at 10 AM. At 10:20, I walk away to get some stuff at the grocery store. At 10:40, I’m walking out of the grocery story and they’re finally open. I get my eye brows done, they look good. With the hair cut, I asked her to just clean me up and that I’m trying to grow my hair out. Before I knew it, she buzzed off more than I wanted. She fixed it but now I have a buzz cut. :-(