Batteries Plus Bulbs

These guys are awesome! I came here to have my car’s battery replaced. They sold me a good quality battery at a fair price, and they installed it for me. A few days later the battery in my sister’s car went out. We went back to this place and she was also able to get a good quality battery at a fair price. I’d also like to add that they efficiently installed her battery despite the intense heat outside (there was a heat wave at the time). These employees are hard-​working, pay close attention to detail, and really know their stuff. My sister and I both initially had «Interstate» batteries, which aren’t as high quality as the batteries we got from Batteries Plus Bulbs. Neither of us have had car battery problems since. I recommend this place, and I would definitely go back again!

I have been looking for a cell phone battery for some time and since sprint’s batteries are usually $ 40 I was happy to find this place and pay half. The place was well organized, had lots of interesting merchandise and the staff was super friendly. I will always check batteries plus bulbs before going anywhere else for my batteries and bulbs (&small electronics). Who doesn’t love to save money?

I went to Batteries and Bulbs with my 11-​year old son around 6:45pm on a Saturday night. When we walked in the whole store absolutely stunk of pot. A few minutes later two completely stoned employees came out from the back. It was like they were moving in slow motion. I asked for help finding the bulbs we needed. It turned out the bulbs I needed were out of stock. I was actually happy about that because I couldn’t get out of their fast enough. I didn’t feel comfortable to be there with my son and two large, stoned guys by myself. I will never go back there. I would rather order the bulbs online before giving that store anymore of my business.

Wow. These guys are great. I needed a laptop battery (in a bit of a panic) and couldn’t get one from Amazon in time for my trip. No one else in town had one. They had it, made sure it fit my laptop before I left the shop, and told me I had 2 weeks to return it. Great service.

This place is great! We parked in the back and came in through the back entrance. I was helped right away when we walked in. The employees were all pretty knowledgeable and seem to know and be familiar with all things battery and bulb related.
I was there to get a new battery for my child’s ride on train toy. The manufacturer said that it was $ 40 for a new battery and had suggested Batteries plus when I asked if there was a place to get it locally. The employee tested the battery and confirmed we needed a new battery. He showed me the manufacturer battery but since I had an older model with a different connecter, he retrieved a different battery and said they can use the same connector. My final cost was half the manufacturer’s cost, and we were able to walk out with the battery installed in about 10 minutes. Major score! It is such a relief to have them take care of it — connectors and all. They even helped me carry it to the car! The trip here saved me time and money! I would go here again because they have all types of batteries that you may need and the people here are super helpful. I hate going to several different stores being unable to find a specific battery.
They recycle –I was also able to unload the dead batteries and bulbs that have been accumulating!

I had to replace my car battery. Since I had a bad experience with Walmart, I was looking for more battery specialized retail. That’s where I found this place. I found a group of young team, I believe they were Jeff and Alex. From the paper work to the installation, it took less than 15 minutes. I really satisfied with their service and will definitely come back for later! Again, if you need to replace your car battery, don’t go to Walmart, they don’t know what they are doing: X

OK, so I’ll be brief.
Was looking for a rechargeable battery for my cordless landline phone.
I had usually gone to the Sunnyvale location, but come to find out, they were closed, and noticed this location (closer to my house) while poking around online.
They have much longer hours into the weeknight evening, and also when I walked in with my old battery, they knew exactly what I needed right-​off-​the-​bat, and in less than a minute.
…so, this is really «as good as it gets!»

First time here coming from South San Jose… looking for a full spectrum 5000k CLF light bulb for my planted aquarium tank. I looked everywhere for it and no one had it but battery plus. This places got it all. If you like many different kinds of lights like led or others … Then this is the right place. The two gentleman who help me this afternoon was very nice. Answer all my questions and more. Never knew (Duracell) made CLF light bulbs till today. Highly recommend this place

I love that they have batteries for everything! Went to 3 places before this one.

My car battery was dying and these guys were friendly and super helpful! I would definitely recommend this place! Thanks again for your excellent customer service!

Their web site says they not only do batteries, but will also fix electronic devices, including cracked screens. So I drove over, and asked for an estimate to fix a cracked screen on my tablet. They said they don’t do that.
This is neither a good nor bad review. I am simply alerting people that the web site says they fix cracked screens, but they don’t. Don’t waste a drive.

Thanks a lot to Sam and Neil for great customer service when I came in again today. The last time i was here, I was in a rush and didn’t have time to shop areound. But today I had a few extra minutes and found they have a lot of really cool stuff in the store besides batteries. And their pricing for the things I bought was surprisingly low. Love this place. As Arnold would say… I’ll be back.

This is my first review ever.
Words cannot express how extremely satisfied that I am that your store stocks nearly any and every battery that can be imagined.
I bought a new iPhone for my mother a month or so ago, and she was unable to transfer all of her old contact information before her Blackberry Torch went out of service.
I lost my mom a few days ago, and simply because you had the battery for a very old phone that should’ve been replaced long ago, you gave me peace of mind, the ability to reach out to her loved ones, and — a piece of her life.
Your shop associate considerately offered me tissue as I tried my best not to break into full-​on tears, not knowing what you all had just done.
Thank you so much!

Got me in/​out really fast on a new car battery. Had several to chose from. Very friendly staff.

These guy’s are awesome and very helpful. Highly recommended! I needed a new battery for my BMW 335d, and is not easy to replace (corner of trunk in tight space). After a few minutes they had it in, and ready to go. Saved me over $ 300 from the dealer. They knew their stuff. Thanks B.P.

I just got off the phone with Jonathon. He was very helpful in helping me find the right replacement for a battery that I needed. I had just called another battery place where the person was very rude. He provided me with excellent service in a timely manor. I will definitely use these guys from now on.

I suspect that these guys are alright overall, but my experience has been a bit frustrating. I drove from South San Jose to get a specific camera battery. Took the battery — a branded Kodak product — but did not take the camera itself. I was sold a replacement battery — not Kodak, but a brand name. Didn’t charge it for several weeks, then found that it was too big to fit the camera. I phoned the store and was told that they have a 14 day return policy. After a bit of hassle, they agreed to give me store credit… if I would drive there again to return the original battery. I did so, only to find that the battery I needed was not in stock. Took the store credit — around $ 35.00 — and waited well over two weeks before being called about the replacement being in stock. (Unfortunately, I do NOT have a 14 day exchange policy.) Drove to the store again and was given an off-​brand battery in exchange for my store credit. When I tried to charge it — on a charger I purchased at Batteries Plus — it would not take/​hold a charge, and I suspect that it was one of the knock-​off batteries available over the internet for less than $ 10.00. At that point, I packaged up the battery and all of the paperwork I had accrued and mailed the whole mess back to the store. Received a call telling me that the battery charged up fine there and that I as basing my «prejudice» about the knock-​off based on an internet photo. Not so, as I’ve had problems with these low-​priced items in the past. I told them to keep the battery, keep the paperwork and keep the credit. That I would «eat» the $ 35.00 and write it off to a bad experience. Then came the offer to credit my Visa card… if I would bring it to the store — again. When I again suggested that I was done with the whole mess, they asked if a check mailed to me would be satisfactory. No problem with that, so we’ll see when and if the check arrives.
I hope this was just one of those fiascoes, but I’m back to ordering electronics on-​line.
The problem was resolved, but I probably spent more on time and gasoline that the cost of the battery
Hint: Next time, bring the camera, too.

Found a specialized replacement battery for my razor at half the Internet price here.
The guys were exceptional on the customer service and knowledge scale. They even have a device to weld tabs onto the battery ends which I needed.
The new batteries have added several years of use to my razor which otherwise would be in the trash right now.
Such a deal. Great concept in this go green world.

I actually gave these guys a good quick tip at first… be careful about jumping to conclusions.
Pre-​emptive TLDR: the people that work here are slick enough to make you feel like you’re making a good decision buying their cheap crap, then will screw you later on if they can.
I actually went in to check on an «extended cell phone battery which has in no way extended the battery length of my car. They said they could do a test if I have the receipt, although I haven’t found it so far (that’s on me obviously). Pleased with the service, I bought a wall and phone charger for my G2.
Both charged my phone only intermittently. The wall charger was not snug in my phone while the car charger was not snug in the car. I have a working wall and car charger (although the latter is fraying) so I knew it was neither my car, my wall, or my phone.
Didn’t realize the return period was a mere 14 days so I missed it. That part is also on me, although it also indicates a lack of faith in their products, which is apparently deserved.
Went in for a warranty replacement, and the guy immediately tried to imply that something was wrong with my phone. However trying out the wall charger immediately proved I was right about that item and I got an exchange.
Then, he got out some kind of device that supposedy simulated a car power socket and «proved» that there was nothing wrong with the car charger. I made it clear that I was not happy with this but he was supremely indifferent.
So let me get this straight; I went in there and never tried to get a return, fully admitting it was past the return window. One of the products was clearly a piece of crap that never worked from the get-​go, but apparently I am just lying about the other product? What would be the point, exactly? Do I have to drag this guy out to my car to prove it, and even then, will he just blame my car? This experience was infuriating. And he was very smug throughout.
So now i have a wall charger I fully expect to stop working, sooner or later, and a car charger that never worked (it’s not even well shaped, it takes up far more room than my working but fraying car charger). Seems like these guys prefer to play gotcha games on one-​time customers instead of building customer loyalty; hope that works out for them… or not.

They did save me about $ 100.00 compared to buying new batteries, BUT when I dropped off my batteries I was told it was going to be done Monday, possibly Tuesday. I told them the sooner the better because I use them on a daily basis. I didn’t get a call Monday or Tuesday. I showed up after I got off work and told them that I had batteries that should have been finished today and I didn’t get a call.
The guy checked on my order and it wasn’t finished. I was super pissed and the reason they gave me was because they were remodeling, which they were, but that’s no excuse for super crappy service!!! Don’t give a promise time if you can’t get it done in said time. When I called to find out if they were done and they told me that they were done, I told them that I would be on my way. When I arrived they were just finishing up. I actually had to wait about 5 minutes or so, which is not that big of a deal, but it amazed me that they lied to me.
I only hope these batteries last because I will never… ever go back