Barbara of Pauline’s Cake Decorating Supplies

So happy to have rediscovered the store under new ownership. Toni couldn’t have been nicer or more accommodating. She had the products I was looking for, and at a fair price. I did not like the atmosphere of the store under the previous owner. Now it is clean, bright and welcoming. Glad to have a close source for those hard to find cake and baking specialty items.

I just love it here!!!
Small shop, but has everything you could need! Every supply you can think of! I love there fresh fondants and fillings and butter creams/​whip creams there so yummy and you can tell there fresh and homemade! There extremely affordable!
All the staff here are especially helpful and are always smiling! The owners are the sweetest ever and will go out of there way to chat with you and see what it is you need and how they can help or give you tips. There simply amazing! You just don’t come across shops and owners/​employees like these people here anymore. I feel like family when I walk in and that is so awesome! With there help, Ive created beautiful and yummy cakes and deserts! Thank you all! You cant go wrong coming here!

They were very responsive over Unilocal messaging. They took the time to help me find a certain baking cup. I would definetly recommend them. If they are so helpful over messaging. I can only image how super they are when your in their establishment. Toni was the best.

Love this place! Everyone is super friendly, extremely knowledgeable and always willing to help you think a baking problem out. Lots of supplies and easy access to shop.

This is baker’s heaven and not as expensive as michael’s. They have molds, different cookies cutters and toppers for cakes. They also welcome questions you might have and not get annoyed. Coming back for other baking supplies for sure.

Ever since I discovered this place about a year ago, I’ve been in baking heaven. I love coming here when I’m about to do a huge project. When I was first here, I set out to make Nightmare Before Christmas Cupcakes using fondant and it came it beautifully. I’m about to tackle another by project (three layer ombré swirl rose cake) and I’m excited to see how it turns out.

Love this little baking/​decorating supply shop! They have everything your typical Safeway, target, micheals and all those other stores don’t have. I come here frequently as I love to decorate and make fun desserts. I love that they sell cake/​cupcake toppers individually and not in a 24 pack. They have tons of variety and the customer service is excellent!
I walked in looking for red and black Minnie Mouse cupcake toppers and they only had pink and black, the lady could see the disappointment in my face and she said «wait, I think we can solve your problem» she showed me a black Minnie Mouse head and said she will make red fondant bow and stick it in between his ears, I wasn’t convinced… She said «let me run to the back and make one so I can show you?» She came back out and it was so cute and it was exactly what I was looking for!
I absolutely LOVE Barbara of Pauline’s!!!

Found this place on Unilocal while searching for a cake decorating class to give to my aunt (who loves to bake) as part of her birthday present. Although the reviews are positive, I didn’t have a good experience.
1) As the other reviews mention, the staff is friendly, and the store is well-​stocked, but it’s small, and there’s no parking.
2) They don’t have a website, so I drove all the way to Willow Glen to pick up a copy of the class schedule at the store… only to find out that they didn’t have any. Instead I was told to call «Annette.» When I called the number that was provided, no one answered, so I left a message requesting a copy of the class schedule. «Annette» apparently has better things to do because she never returned my call.
Very disappointing.

This place makes the other cake store look like the Flea Market. Eeeew. That place has NOTHING on this savvy, upscale, affordable &, super friendly shop. If you really want something done right & are freaking out at the last minute about about ANYTHING, these people will go out of their way to make sure you leave HAPPY! Superior customer service & cleanliness. «Tony» is really kind & professional. It seems she’s been doing this her whole life & is a master at it! Two thumbs up! A rare «Gem» in The Silicon Valley. Willow Glen is lucky to have them! Excellent team of employees!

We found out about Barbara’s through a co worker and were so glad we stopped in. The store is loaded with supplies, well organized, and competitively priced (we shop Amazon and the prices here are comparable!). The gal working the counter was happy to help us figure out what we needed for our cupcake project, and helped us get our plan and supplies together. Great place for novice, as well as seasoned bakers!

I have had Toni cater two parties and two wedding and the cakes and cup cakes, and cake pops were delicious. They were fresh and beautifully decorated to perfection of what we ordered. She is always aiming to please her customers with such a kind and willing spirit. I will continue to use her services for as long as she is willing to bake!
I highly recommend her and her shop that has everything you could want or need for your own baking needs.

Every time I go to pick up supplies for my baking needs I never want to leave. It’s a little bit of a drive for me but well worth it. Everyone is super friendly. Toni the owner is awesome!!! She has a been a big help with our family fundraising for Down syndrome connection of the Bay Area. We are eternal grateful!

Super helpful and love having something in the neighborhood. Have brought many friends here and they always have what you need!

All your baking needs are compacted in this cute little store. Some of the décor is cheaper than others but I found that the frosting tips at michaels are a dollar cheaper :) but no biggie I had great customer service from this girl, I’m so sad that her name slipped my mind. I came in around 12ish or 1ish maybe. I’ll be back if I ever need baking things. I also love their options here, even made my own cake stand !

This place is amazing. Not only they have a huge variety of baking supplies but also they have an endless amount of patience to explain you what to do with them.
They have ready to go fondant for any cake decoration purposes. Highly recommend!!!

This is a great place to come for baking supplies. Whenever I can’t find something elsewhere, they usually have it here.
They definitely know their stuff but fyi, they can be a little condescending.
Be forewarned. Barbara is kind of an odd bird. She’s verrrry opinionated. When I need to come here, I cross my fingers that’s she’s not out front. The last time that she was in the store front while I was shopping, she went off on this huge diatribe about how George W Bush planned ⁹⁄₁₁. Now, he’s not really my favorite person in the world so I wasn’t angered or offended but it was still uncomfortable. I have no idea what set her off.

Okay so where do I start!!!
I was looking for bakeries to do the edible papers for my Sorority Logos. I read some reviews and after reading one person review who said «they have your every damn need» lol I figured this has GOT to be the place.
I called and spoke with the sister of the owner Wednesday late afternoon, she invited me to come to the store and check out everything. She was very warm and nice and provided me with the email address to send my logos and get in contact with the owner and baker. I called almost 1.5 hours before closing so I was okay to get a call or email from someone in the morning. and guess what… I DID!!! TONI EMAILED ME FIRST THING IN THE MORNING AND CC’D Annette the baker. Ahhhhh I feel like family lol. My mind was put at ease. They were VERY HELPFUL.
Okay so the day after the email which was Friday I received an email from Annette, OMG I FORGET THE DAMN LOGOS lol, so I sent them over immediately (like 5 minutes cause I had to search for them and was doing everything from my phone). Phew she said no problem she will get them done and have them ready today. TODAY? !!! OMG GIRRRLLLLLL SWEAR I was stoked !!!
So I get to the shop and very nice set up, I was so in love when I saw the Taz cakepan LMAO DJM I LOVE HIM hahahahha. They had everything I mean EVERYDAY DANG ON THING!!! Edible papers with print, different sticks for cake pops, molds, toys for cake toppers, barbie doll cake pans, big and small cake pans In all sizes. Okay I was greeted by Mercedes (omg I hope that was her name I was so happy I literally smiled all the way back to work 10 min drive and I don’t like smiling like that HAHAHAHHAHAHAHHAHA.
Toni came out introduced herself. even put the logos on the cake for me, put my cake In a bigger box, added flowers and sprinkles just made it so special. Yup so I hugged the shit out of her! !! I was so grateful they were able to meet my needs in such a short period of time! !!! Wait did I mention they had all types of cake pans? Cartoon cake pans, cookie cutters AND HOME MAD FROSTING!!! I was like omg omg omg I’m coming back to get my Oprah on You GET A CAKE YOU GET A CAKE YOU GET A CAKE. Lol lol I wasSo happy I found them and for the great and Oh so TRUE reviews from the customer’s THANK YOU TONI and ANNETTE!!! The children’s faces were priceless lol they all wanted a logo lol… and I must say the cake I made was a huge Hit!!!
My Sorority Name I was given was The Terminator and it’s great to say that I’LL BE BACK! !! XOXOXOXOXO
Kotarah

Love this place!
So many different supplies and a variety of offerings! I was specifically looking for paramount crystals, which they carried! Hooray! They were even nice enough to give me a little extra for free! As the other reviewers mention, customer service here is top notch. Everyone is so friendly and more than willing to help. I did go in once and they didn’t have what I was looking for, but they recommended some other stores in the Bay Area I could check out! So awesome!
I could spend hours just looking through everything. They even have a back room with all these cake toppers, pretty neat. If there’s some specialty baking/​candy making item you’re looking for, definitely check out Barbara of Pauline’s; they’ll most likely have it or tell you where you can get it. Bonus: it always feels good supporting a mom and pop business. :)

This place is just fab. loved the great service, and the friendly gals who work here.
I recently had them make this great Camo Cake deco, for my 10yr olds birthday party, and it came out really cool, with the TNT mountain on top of the cake, the kids tripped out, and I loved seeing the faces when I brought out the cake. You can say this is my new Cake spot, they have fillings you can purchase, and that’s sooooo cool, I will be back that’s for sure. Thank you Pauline’s for all you did to make my Cake a sensation.
Take care now girls.
Aloha Monica

This store is very cute!
The customer service is impeccable.
Alyssa, the girl who helped me from the moment I walked in, was very familiar with the products and usage. She was super friendly, and even though she didn’t have 1 random item I was looking for, She did her best to look for it.
I left there with a large bag of everything I needed.
This is a small, family owned and run business that has more than I expected.
And if you can’t find it, ask, some things are behind the counter.