Ballentine Kenneth OD.

San Jose, Estados Unidos

3.5

Fechado agora

11 avaliações

Apenas com Hora Marcada

Contatos

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Telefone
+1 408-255-0576
Site:
kennethhballentineod.com
Endereço:
5275 Prospect Rd, San Jose, CA, 95129
West San Jose
Paradas e estações próximas de transporte público:
4.3 kmWinchester
Categorias:
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Informações sobre o negócio

Somente Com Hora Marcada
Sim

Hoje

Hoje 11:00 – 18:30
Fechado agora
Horário local (San Jose) 06:17 quinta-feira, 19 de junho de 2025

Horário de funcionamento

segunda-feira –
terça-feira 9:00 – 17:00
quarta-feira 9:00 – 17:00
quinta-feira 11:00 – 18:30
sexta-feira 9:00 – 17:00
sábado 9:00 – 12:00
domingo –

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11 avaliações para Ballentine Kenneth OD.

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Classificação do local: 1
West San Jose, San Jose, CA
I agree the Dr. is really nice and knowledgeable but the receptionist lack good manners and and very rude. Because of her bad character we decided to changed eye Dr. and now we found out that she overcharged us like crazy. She charged me $ 70 for my son glasses, $ 150 for my husband. She basically charged us with upgrades that are covered. The service was rendered 2014 so I don’t know if I can still have a refund.
Classificação do local: 3
Mountain View, CA
I had been to Dr. Kenneth twice and he is a really good doctor. He is very professional. Both the times I had very good experience with him for my vision check.
But, I am taking two stars away for the receptionist. She could be polite and nice to customers. Both the times, I didnt have very good experience with her. She was confused and rude.
Classificação do local: 1
San Jose, CA
I was a new patient and had explained that, although my current computer prescribed glasses worked well, I wanted to be able to see larger text on the screen. He’d agreed and subsequently prescribed and provided my new glasses.
Wearing them the text on the computer wasn’t larger or easier to read. Returning to the doctor’s office I’d asked, ‘Why didn’t the glasses enlarge the text on the computer screen?‘
He’d replied, ‘Glasses clarify the text not enlarge it. I prescribed the same thing you had on your previous glasses.‘
OMG, I’d spent $ 350 to get the same prescription/​glasses! I felt cheated. Maybe I should take him to Small Claims Court.
Classificação do local: 4
Santa Cruz, CA
I’ve been a patient on and off for for decades (depending on where I was living), and I bring my daughter to them as well. All good.
Classificação do local: 3
San Jose, CA
As far as I can tell Dr. Ballentine is a great doctor but his receptionist is kinda like a nice old lady that should really just stay home playing with her cats. The office is run like it’s 1980. She types everything out with a typewriter and gives you hand-​written receipts. She got my insurance mixed up and told me the wrong coverage and then overcharged me for my contacts. I didn’t find out until we got the letter from insurance saying I owed around $ 30 less than what I paid. After she verified she did actually overcharge, she did refund the difference but sheesh, what a hassle.
Classificação do local: 5
San Jose, CA
I’ve been going to Dr. Ballentine since I was about 8 years old and he is awesome! He knows what he’s doing and makes everything very quick and easy. They have a large display of frames to choose from and they are very friendly and professional.
They even let you come in whenever you want if you need your glasses adjusted.
You do have to make an appointment for an exam though.
Classificação do local: 1
San Jose, CA
Worst receptionists/​customer service ever!
I just spoke to them on the phone trying to set up an appointment, they make me repeat my first and last name several times just because they are not paying attention. And they were rushing me like there is no tomorrow. I wanted to switch eye doctors since I was not happy with the eye doctor I initially visited when I first moved to CA and they accused me of switching to too many eye doctors (which is non of their business in the first place and second, if I am not happy with an eye doctor I have the right to switch). Too bad a good doctor like Dr. Ballentine has such an awful receptionists.
Classificação do local: 5
San Jose, CA
I like Dr. Ballentine’s office because he doesn’t dilate your eyes, or do the puff test for glaucoma. I had a previous doctor whose staff would yell at me for blinking when they puffed air into my eyes. And I could hardly drive away from an appointment with my vision screwed up from dilation. Dr. Ballentine uses a pressure method (a little tool that looks like a pen he puts against your eye) that is a lot faster and easier for me.
Also, the appointments are easy to make and Dr. Ballentine is very personable. He gives me information that I need, doesn’t sugar coat or try to sell up.
Classificação do local: 5
Saratoga, CA
Dr. Ballentine and his staff are friendly, efficient, and competent. He is very thorough, and his staff are helpful, too. Been going there for 2 years now, very satisfied. Even now that I’ve dropped the insurance, I will keep going to him.
Classificação do local: 5
San Jose, CA
Great service and prices. No added fees or ridiculous evaluation costs. I’ve been wearing contacts for over 10 years and I find it asinine for Optometrists to charge an evaluation fee sometimes over $ 100. I don’t need a consultation on how to put in contacts that I’ve been putting on for over a decade.
Regardless, Dr. Ballentine didn’t charge me a Evaluation fee. I’ve been going to him for the past 3 years and he tells it like it is. He explains your insurance coverage and tells you how to get the most out of your plan.
No fancy lights or whistles, just good straight up service and eye care.
Classificação do local: 5
Saratoga, CA
Very good service. People here were very friendly. Highly recommend.