Autumn Tax & Bookeeping Services

Vinh has been doing our taxes for years. We have never had any issues with the IRS. Years ago Turbo Tax, cost me thousands dollars in legal fees. My lawyer told me to have a professional do my taxes. Vinh is detail oriented, professional, and trustworthy. She tends to be conservative in interpreting the tax rules.

I have been a loyal long term client of Vinhs at Autumn tax. I must say I am baffled at the professionalism that she has demonstrated. I own my business and I have been trusting Vinh with my taxes correctly for about 12 years now!!? Come to find out 1 she was not deducting my biggest business expense! 2 Vinh just this year she tells me I should be doing quarterly estimated tax because Im getting fines for not doing them every quarter 3 once I catch her not doing them correctly, I call her out for doing them incorrectly. She turns around and charges me an extra 200 bucks to put in the amount of business expense. I ask her if this is how she has been doing them all this time, she says yes! Now the best part she wants to charge me an extra 150 each year to fix her mistakes! My whole family uses Autumn tax. She lost more than just my business but my entire families business. Shame on you Vinh. For how much she charges I would expect a much better ability communicate what she needed. over 600.00 to do my taxes I feel robbed!

Never again. The gentleman was completely rude! Him and his wife hired a person (Steve) to handle appointments and send emails to clients for follow ups and request for documents, but the gentleman BLAMED us for not communicating with them and furnishing documents.
I told him that Steve did not email NOR call requesting additional documents and with the tax deadline coming up, I tried calling the office with no luck. Finally I got another person on the line stating we could come any time to pay and pick up our tax forms. I asked what if I had any questions since they don’t take appointments anymore. She said it wouldn’t be a problem and to just come on in.
Drive to the office a couple of times and noone there! Knock, they won’t open the door. Call? impossible to reach anyone.
Go again and finally see him inside. When walking in, he asked with an attitude why we were there without an appointment? WTF?
He gets our documents and as we were paying, I told him I didn’t appreciate coming back multiple times to reach someone.
His reply, «oh sorry, i went to get lunch».
Me: «As a paying client and when trying to pay and even talking to you, you sound very very upset for some reason.»
Him: «We have a lot of work here and I don’t want to spend any more time with anything but my work here and to be honest with you, we don’t want to see anyone in here today!»
Me: «I understand that, but we’re trying to pay.»
Him: «Why don’t you come in tomorrow?! Why did you have to come in today?! (angry voice)
Me: «We have work tomorrow»
Him: «If you call early today, I would tell you not to come in today, for sure.»
Me: «I asked her (phone reception person) if I could pay via phone or credit card, but she said we have no one to process. I said if she could accept the payment so we do NOT have to come in. She said she didn’t know how to process it and its better to come in.
Him: «You live around here right, it’s not that far for you» (sarcasm)
Me: «No, but that’s not the point, the point is that we came back multiple times and I just think as a paying customer, I don’t see that as a level of customer service of just saying, «Ohh you live close, you just come back» and I really didn’t appreciate that.
Him: «Okay, I’m sorry»
**Walk out and never come back**

Just talk on phone for tax preparer quote. The man with heavy Vietnamese accent talks to me. Very rude And he was SCREAMING AT ME and sounds so un professional. Do not go there because they don’t do free consultation. I’m glad I didn’t even go to office to talk. Only in the phone is enough. I want to give zero star but I have to at least put one star for review. DO NOT GO THERE.

The service at this place is good, found out exactly prices before filing and got my tax done. Friendly staff, helpful and no rush. Will come again next time.

Please be aware the price the tell you is not the ending result. I was told 80 dollars for a simple 1040EZ and by the end he had me up to 120.00. It is not that 120 is too much but the fact he gave me a different total then the beginning. It is bad enough I had to pay then you throw his extra 40 dollars on top. Not a good day.

Instead of going to H&R Block this year to file our taxes we decided on a smaller place with better rates since H&R charged us an arm and leg for a simple return :\
My sister went to Autumn Tax and it’s close to the house so hubby & I thought we check them out. We were early for our appointment but still had to wait because Vinh was running late due to her appointment before us coming late. Her husband helped start the process and tried his best to be as helpful as possible. When he was done running the numbers he still had questions about certain things. By then hubby was a bit annoyed because he was hungry and we had already been there more than an hour.
When Vinh saw us it was full speed ahead. She was really nice and knew her stuff. We were happy with our refund amount and left after nearly 2 hours which hubby was really annoyed about because at H&R we were done within an hour. Other than the wait and length of time we spent there service was very pleasant.

It’s that time again– TAX SEASON! a huge burden for some as it was once for me, but in the several years that i’ve been going to Vinh– I just leave my info with her, come back to sign and BAM! I have money in my account from rapid refund the next day. It really doesn’t get any better. There’s nothing I hate more than wasting time going over redundant information and she reviews my info before I come in so we don’t have to go through the motions everyyyy time. She’s fast, completely reasonable in cost (downright cheap) and really efficient. I’ve followed her from her previous location and will continue to drive to the ends of the earth for such a stress free experience!
** If you refer someone– you get $ 15 cash for EACH person you refer WOOHOO!!!

I got referred here by a friend because I’m very reluctant to let «anyone» do my taxes since I was looking for a long term tax preparer.
They’re a family run business between the husband and wife. The wife is an enrolled agent, and the husband is a tax preparer. They’re both good at what they’re doing, and I feel comfortable working on my taxes with them and trusting them with these things. When I only had two W-2’s, they only charged me $ 50! That’s pretty decent for the refund I got.

I’m not too thrilled about the location but the service is worth it. I was a client a long time ago but moved away. When I moved back and visited them it felt like nothing had changed. They were really attentive and nice. Something about a ‘mom n pop’ place that makes you feel at home. Thanks Peter & Vinh!