HORRIBLECOMPANY! Do NOT use. I bought a 36-panel system from them. Covered under warranty. They used to be RESPONSIVE when microinverters failed, replacing them under warranty. Now I call, TWOMONTHS I’ve been seeking a replacement and they don’t even return calls. There have been some new people put on board who don’t return calls or emails. Seriously, you’ll spend a lot of money and if they don’t back up the product it’s just a paperweight on your roof.
Mary C.
Classificação do local: 3 Los Gatos, CA
Andalay update: I went to the marketing department which successfully woke up the service department and they were actually great about getting my inverter replaced. The whole process got off to a ridiculous start, but with a most satisfactory conclusion — hopefully to the benefit of future customers.