Amtrak

No no no. Does this company use any type of trip planner. Please don’t use this service for travel. There was major traffic that I saw on my gps as we drove. Traffic for miles with no accident. An hour plus behind. Driver was completely clueless about any information on how late we would be. Had to abandon and go with another service. Can u say lesson learned

All in all a disturbing trip. Although not all Amtrak’s fault. We booked a round trip ticket to San Jose from Portland. The trip down was present and quiet. The staff were friendly and helpful. We enjoyed it. The trip home however was a different story. The first part was nice until we discovered that my wife’s bag had been gone through and her medication was missing. After contacting the authorities and filing a report we managed to pull it together and tried to enjoy the remainder of the trip when our neighbors started enjoying some sort of clandestine beverage and displaying rude and racist behavior. Not detected at anyone directly but loud enough for the entire car to here quite clearly. This went on for the remainder of the trip. I have to report an absence porters in the area.

I asked the woman at the reservations desk for Amtrak about the cost for a Amtrak connector bus to Santa Cruz. I am a senior who wanted know what the ticket price was for a senior. She was rude and told me the ticket was $ 7. I found out getting on the bus that it was $ 3.50. That rude woman at the Amtrak counter did not know and did not care.

i have taken amtrak many times to medford oregon via klamath falls. I have seen many kind acts by amtrak employees like a spontaneous birthday party in the station for a 15 year old girl. And a young lady traveling with her kids to san diego had her purse snatched on the train and her meals were paid for by amtrak personnel (i contributed 40 USD).the scenery going behind mount shasta is great with the snow, and the observation cars are great for viewing the scenery. Went to Reno once when I80 was closed due to snow and as tracks dont mimic the route of the roads so you see different areas. I met interesting people and chairs recline unless you pay extra to get a sleeper bunk. Summer long discount passes like eurrail are an option too. Beats driving I5 over ice and 7000 ft pass in the Siskyou Mountains.

Ive used Amtrak a handful of times in the past for here and there travel, and it was all fine.
Recently my minor son has needed to travel by train up to Sacramento and Amtrak has been able to accommodate us and get him from point A to point B with absolutely no problems. My son is 14, so he is old enough to know who to talk too and who not to talk too, so hes ok there… but Amtrak goes out of their way to make sure my child travels safely on their train without being accompanied by an adult.
If you plan on sending your kid via train, alone… Amtrak is a good choice. Although you do have to pay the adult fare (I think at his age his fare is the adult price anyway), the security process is pretty decent. The attendants and conductor definitely know what they are doing.

A bit crowded during the holidays, but easy enough to pick someone up here and be on your way. Also, a decent location. It seemed clean and well kept. Train was on time.

The station is close to my house. This is my second time taking Amtrak to get to the Raiders stadium. Before I would drive to Bart in Fremont which is time consuming. Amtrak is pricier but cleaner and more direct with fewer stops. You can use a 25% off fare link for Raiders amtrak tickets that makes the price more palatable.

Good customer service by Dwight Holliman in pennsylvania over the phone booking my mothers ticket from san jose to fullerton california. Happy with service I just got

The Ace Train Commuter Express is no worse than rhe LA Metrolink … No better, but no worse. The trip should be tolerable.
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I suppose if you are a commuter this is ok. But if you are doing actial traveling, dont let rhem shove you onto a commiter traon worh youe overnoght bag.
Being forced to hold a suitcase on your lap for two and a half hours 9s vegonng to suck badly.

Hurray for Amtrack, all aboard! Love riding such a clean safe train, food car has great coffee with free refills. The bathrooms are clean and not sticky on the doors. The free WIFI is a added luxery. The trains are usually on time, employees so nice and helpful. The more you ride the more points you earn. My bags were carry on so I kept them with me. I felt safe enough to leave my personal belongings alone. I recommend riding Amtrack.

I am particularly thankful to Cynthia, last April 20 @ 650pm. She took the time to figure out what type of service I needed and explained to me the various options that I could take advantage of as a regular Amtrak commuter. She showed me ways to save, earn points and understand the benefits that Amtrak has to offer. She definitely made my day!
I love the convenience of the Amtrak trains. All the carriages are clean. The restrooms are clean and well– supplied. Love the options they offer at the café. And I appreciate the discounted BART tickets that they offer.
It’s convenient for business travelers to use their laptops and other gadgets without the concern of running out of power. They even offer free WI-​FI!

Once again thanks for nothing amtrak, so the train runs over a TV and stops now it will be late (nothing out of the ordinary for amtrak) but can you find ANY information? NO and the phone number? Is it a fax? cause thats the noise it makes when it picks up, maybe its just outer space connecting because thats the way I feel EVERY time I try to get any useful information from them.

Michael is one of the worst employees I have ever met. He is an older gentleman with grey hair and a lot of attitude who works at the San Jose diridon stop. Of my three experiences with him he just got worse and worse. He is so bad I would like to fire the person who employed him. The first time I spoke to him (I explained it was the first time using the caltrain to San Francisco and I was nervous because I wanted to be on time for my first day. He looked me up and down and said we are not Caltrain. I then said ‘OK, no worries which platform should I wait at?’ He told me to use my eyes. I wanted to jump over the counter and slap his old ass. But I knew I had to get to work. The following day he was there again so I thought i d give him another chance hoping his period had finished by now. I said ‘good morning Michael do the trains stop at the same platform each day? He responded with. ‘U people’ and muttered something under his breath. Again I bit the bullet because I do need to use this service. Day 3 I asked him ‘are you OK? Did you need a hug? His brain melted and he stormed off. Listen amtrack brass. Please fire this old man who has zero customer service skills before someone gets really upset and really takes it to far. Also Caltrain executives get on them about this fool. He i s killing this experience for most.

I’ve been taking the Amtrak for a few yrs. And I LOVE it. Don’t have to worry about driving, traffic or other cars. :) did I mention you don’t have to drive. Haha. It’s very clean and recommend it to everyone.

San Jose Amtrak and Caltrain station. Clean, modern and centrally located in the San Jose valley downtown. This is a part of the Coast Starlight route on the way to the ocean. As well as a part of the corridor train system for central California. Daily service to several destinations within the state as well as to locales across the country. Ride the train at least once in your life!

The skinny: Took the Amtrak here to LA. Clean and petite train station with a history. Staff were nice but the prices at the newsstand store were expensive.
The fat: Wow, they allow 2 check in luggages and 2 carry on’s. That’s a pretty good deal. Make sure you arrive an hour prior to check in luggage. It seems like there were lines about 30 minutes prior to boarding although the train was late. Make sure you arrive on time. There’s plenty of parking but there’s not a lot of amenities nearby. Restrooms were clean but smelled kind of musty.

First time on Amtrak and it was surprisingly pleasant. The seats are spacious with plenty of legroom and they even have a mini leg rest that extends from the bottom of the seat. Take your own food with you though, their prices are absurd (7 $ beers, $ 2.50 candy bars). And bring earplugs or headphones, you never know when there’s gonna be a baby that cries for 14 of the 19 hours. I’m looking at you, bad parents.

NOTE: This is ONLY for the AMTRAK STAFF AT THIS STATION.
NOTHING WRONG WITH CALTRAIN OR GETTING TO AND FROM THIS STATION.
THE AMTRAK STAFF IS SO RUDE.
I had a simple question about my clipper card yesterday and the lady straight up rolled her eyes and told me to call them. Then she continued to say «I don’t know anything about Clipper or Caltrain, I don’t work for Clipper or Caltrain, I work for Amtrak» She continued to play with her fingers as she was telling me this.
Hey lady, sure, I bet you get questions about Caltrain and Clipper everyday. But fuck, seriously? Will it kill you to say «I’m sorry, I only have information on Amtrak, please call Clipper if you have any questions.» It’s not like I was asking her to give me a million dollars.

I ride the Capitol corridor from Santa Clara to Sacramento with my 2 year old frequently. We always have great service and it’s always on time!
A bonus is that the changing table for diapers is in a spacious bathroom. That and the snack car make traveling with a toddler almost too easy!

SJ to SAC, good ride, nice conductors, crowded on the train there but not back.
One of the issues with going solo is that, depending on the length of the trip, you might have to temporarily abandon your bags, if you have any, to use the downstairs bathroom. I wasn’t too happy about that, but managed to go two times and had no problem.
I bought a yogurt parfait going back to SJ as I arrived at 8:45.
The conductors really care about the cleanliness of the train, which I really appreciate. They patrol the cars often, as conductors do, but they don’t hesitate to tell people to take their shoe-​clad feet off the seats, etc.
Station was clean, I didn’t see a lot of loitering.
Beats driving and I can drift off to sleep whenever I want or read a book. The «free» wifi wasn’t that good, I kept getting kicked out.
Trip was about $ 80 round trip. When I factored in the cost of gas it was about $ 30 more, which isn’t that bad. However, I’ve driven to Sacramento since, because I just find it a lot easier, and I’m home in 2 ½ hours.