ABC Airport Shuttle

I don’t know, they never called me back.

They got us there on time and we’re waiting when we landing. Everything as expected in a very personable way. Will call again.

I’ve had only good experiences with ABC Airport Shuttle. They have always picked me up on time and have been safe, prompt, and friendly. I don’t know what more I could expect from a shuttle company. They also receive and confirm my reservation by text (which made it easy and was in writing) and this as well gave me a phone number to reach someone if I needed to. One time they were able to schedule a pick up for me with less than 12 hours of notice for a very early pick-​up. Their prices are relative to other shuttle services but I’d rather pay a little more for a reliable service than risk my flights on cheaper options.

Good experiance! On-​time both times to and from SFO. Would 100% use their Shuttle Service in the future. Thank you.

Awesome service! I had an early flight out of SJC on a Friday! I was picked up on time as indicated on my e-​mail. Prices are reasonable. I will definitely be a repeat customer. :)

I called a week in advance to schedule for a shuttle pick up and the guy over the phone said it’ll be $ 10 per perso (we had 8 people). We agreed on the price, time and date. The day of, I called them at 6:30am to make sure someone was on the way, but no answer. I called again at 7am (we were supposed to be picked up for the airport by 7:30am), a guy answers and tells me they don’t have anything scheduled. I tell him that I spoke with a gentle man with an Indian accent and he tells me he’ll have a shuttle at my house within 15 minutes in which that did happen. Hence the reason I gave them 2 stars.
It’s already stressful planning for a trip and when your ride pulls something like that, sets the tone for your day. I recommend calling for an über black, it’s the same price, car is much nicer and they come as needed.

They have been on time to pick up from home and also for pick from the airport. Price is reasonable. I would recommend using their shuttle service.

I’ve recently used ABC Airporter for my family and myself. We had called around and looked for best deals on Unilocal.But the rest of the companies were only offering minivans that can seat 6 passengers but can’t hold more than 4 large bags. Many companies insisted they would be able to fit but then again would be hesitated. I then came across ABC Airport Shuttle and saw their fleet which consisted of big large vans. I called in to ask the price for 6 passengers from Fremont to SFO Airport with 6 large check in bags and 7 carry-​ons, plus handicap wheelchair. They had given me the most competitive rate that I was bound not to refuse. I filled in a reservation online and had our shuttle arrive 15 minutes early. Then for the return trip I had to make a stop in Taiwan for a business trip and booked two shuttles one for my family 4 days before I arrived and one for myself on the day I arrived. The family had no problems with the company nor did I. To be honest I’m really pleased with this Shuttle Service. They’re the best no doubt. I do see reviews on here complaining about them walking to meet the shuttle. I was a little bit ticked off on seeing I’d have to walk but that was such a small and easy walk. Thinking about it don’t we have to walk from the airplane to the baggage claim then out to the curb walking a little more isn’t going to hurt? But any who I’d recommend them if your debating on reserving on with because of the reviews that state you have to walk just remember if this company can’t pick you up curbside because of Airport Authorities neither can any other shuttle company can. But from word of mouth and if I ever need to recommend a shuttle it’ll defiantly be ABC Airporter Service.

so many things went wrong with this shuttle. ugh, i hate this shuttle service! won’t even take it ever again.
UBER is the way to go! Cheaper and better service too.
First, the driver called to let me know to call him when i landed. I called to confirmed i landed at 7:45’ish pm
I called again to confirmed i am picking up at the luggage and will be outside in 10 minutes, left the driver a voice mail.
After i pick up my luggage, i waited outside for him to call. Both of us made numerous calls to figure out where i was at.
However, this started to go wrong from here:
because of his very poor English, he kept telling me to go to Terminal 2, American Airline. But i told the driver «Yes, i arrived as American Airline passenger, but my luggage are at Terminal 1, Arrival, Door 13, under Frontier». I kept telling him i am at Terminal 1, but he kept insist that I am at T2.
I told him i have 4 luggage, 2 crying babies and a stroller, i can’t go anywhere but to stay here. The driver kept telling me to go to T2, courtyard 3. I have NO IDEA what is CourtYard 3! No information whatsoever!
After 20 minutes of phone exchange, i have decided to take taxi. with 2 crying babies, hungry parents and the driver can’t speak English, i think it’s take the time the taxi and go back home.
Then at at 8:43pm, after 43 minutes later, the number: 408−314−8680 text me to tell me to go to courtyard 3, explained where to go on the text. He (the number 408−314−8680) called saying he text me around 7– something, i told him no, i got your text at 8:43pm with image attachment, sent to him.
I explained fine, then charge me the taxi service from San Jose airport and tell me how much so i can approve before charge on my CC. I assumed is going to be half or less than half the price (agreed price is 80 dollar) Yet, he charged me the $ 85 dollar, that is full price! The driver did not provided a service and charge me full amount??? This is wrong, unprofessional and worse service ever.
Plus, i am not the only one who complained too, take a look at post: Andrea H.
Exactly said the same about this shuttle!
This company needs to train their drivers better and it really needs to have process improvement, communication, helps and support. I do not see any of that when using them and it’s my first time too!

ABC Airport Shuttle has been so far the best service I’ve received from any Shuttle Service in the South Bay Area. They have great customer service and comfortable trips. Varinder Singh in particular is really easy to work with. Varinder had set up our rides notified us via text where to meet our drivers. My company had arranged my rides with them throughout the entire past two months were my co-​workers and I had been going back/​forth SFO and SJC. They’re vehicles are clean and have a nice breeze smell. Overall as a consumer I can’t complain about anything. I’m glad my company finally got rid of VIP Airport Shuttle and came across a better company.

Be careful when you schedule them to pick you up at SFO.
They asked me (in email) to call when the plane landed. I did.
They then asked me to call after I got my luggage. I did. I was at Door 3.
They asked me to wait at the curb X (He described as: out of international exit, turn left, passing restroom and the door is right there.). I did exactly what he asked, moved with full load of luggages. I was at Door 1.
After waiting 15 – 20 minutes there, I got his call to ask me to go to Door 4.
Are these people professional or amateur? My 65+ year old friends know the airport better than they do. Don’t they know which curb/​Door to pick up clients? I had full load of luggages and he had the nerve to ask me to move around the airport as he pleased. He is the one driving the car, can he just pick me up at where I was (Door 1)? Why din’t he tell me the correct door in the first place?
How many calls do they need and how many places they ask you to move around at the airport before actually picking you up? This is abusive. I am paying someone to get punishment!
I told the guy on the phone goodbye and took taxi instead. They charged my credit card anyway for the full amount.
Very unprofessional.

Prompt, courteous, and friendly service.
Will repeat again.
Thanks!

After a 20 hour trip home from overseas I was beyond happy to have the ABC Airport shuttle pull into the designated spot just one minute after I got there.
I called as soon as I got off the plane, they texted me the pick up location, and because I hadn’t checked luggage I was especially pleased with their speed and efficiency as they pulled in just a moment later. I had prepaid with a credit card, and the entire transaction was flawless.

Found this Shuttle Service to be reliable, safe and convient at resonable price. I’ve used them about 4 times now to fly in/​out of San Jose Airport. As a student traveling back and forth from school. It’s hard to find someone realiable and to know someone will be there waiting for you during light hours or odd hours at night. Saying that ABC has waited for me when my flight was delayed till 1:40am into San Jose and has also pick-​up me up at 4:45am as well. I’ve never been dissapointed with this service.
From Home to Airport
–Drivers Arrive On-​Time if not Early.
–Give a courteousy call to inform they’re outside waiting
–Help load bags
–Payment is upfront
–Clean & Comfy Minivan/​Suv
–Drop off at the Curbside
From Airport to Home
–Call the Company to notfiy I’ve touched down
–Get a driver to contact me or have the instructions where to meet the driver
–Meet the driver, greet & load bags
–New driver give directions if not address will do
–Home Safe
–Payment Time
AND that’s the simple and easy way traveling with this transportation/​shuttle company.
That’s how my rating is 5 stars. I’d prefer you give it a shot.

ABC Airporter has got to be one of the easiest, simple, honest and reliable companies I’ve dealt with. The three people I had connection with back and forth was Gill, Varinder Singh and Sunny.
I had submitted a request form online for a quote online for both trips. Getting picked up from home in San Jose and driven to SFO Airport and a week later requesting a ride from Oakland Airport back home.
ABC Airpoter was both punctual and pleasant. Our driver Gill had arrived about fifteen minutes prior to our pick-​up time so he got at our home at 4:45am as everyone else states on here they arrive early if not on time. Stay inside the minivan and kept quiet and as I saw him I started bringing my bags out and putting them next to the van as he told me he would help me load them and to bring all the large bags first. I started getting the kids and my parents ready to board the shuttle. Spoke to Gill about business and economy and what his opinions were, he drove safely to the curbside of United Airlines and off we went into the counter to check in.
From Oakland Airport as our plane was just touching down and I switched my phone on, I saw a text message from Sunny stating he was at the airport waiting upon my arrival and to contact him as we got the text. As we got off the plane spoke to Sunny he was at the airport 5 minutes after we had gotten our luggage and told us the instructions on where to meet him 3 °F I believe it was the median island. He loaded our bags as I again helped everyone get inside and buckle up. As we were tired I didn’t bother talking to Sunny and told him hey man we might doze off and will wake up once we reach home and put my address on his smart phone to get us home safely. We hit a crazy accident on 880 SB and Sunny was a really safe driver in making sure we didn’t wake up in a bumper to bumper traffic and got us home just like how we left home.
Thank you to Unilocal! For helping me find the best shuttle service possible and to others debating on reserving with these guys believe me you wouldn’t regret it! They’ve got neat and clean vans comfortable not like other SuperShuttle or VIP Airport Shuttle the seats were clean and comfy. The price was much cheaper than ordering a private non-​stop shuttle with other big rigs.

Awesome reliable and consistent
Used their service couple of time last 3 months.
Confirmation was via phonecall /​email and very prompt while booking.
Not only was the driver on time but also was cautious and ensured that I reached the airport on time.
While picking up was there at the location he provided without having to wait.
What I understand from the drivers is that this is a small company and they still have customer service as their motto.
Will continue to use them on my next travels
Thank you for continuing to provide this excellent service.
Regads

ABC was absolutely the BEST Service! Hands down, we booked them for a round trip under two different reservations one for my mother-​in-​law and one for my family and I. We booked them after looking through the Unilocal reviews and I must say all the reviews are accurate. Despite the ones saying not showing up early morning. If a driver is outside at 4:05am for a 4:10am pick-​up and the same day at my in laws at 5:30am. I consider this early morning job as a priority.
Both reservations the drivers had helped load the bags into the vehicles and provided two car seats for my kids at no additional charge. Vehicles had fresh Lilly Rose Fragrance smell.
Driver Sunny was pleasant and neat and professional with the company shirt on and for my mother-​in-​laws Driver Gill same as well.
Return Trip was great as well. Walking is involved but walking about 75 yards to meet my driver I don’t think that’s a biggie, what can the company do if they don’t have authorization to be picking you up front. The rest of the shuttles were boarding their passengers at the same place, so I can’t blame the company for this.
Company had sent us a text message with the instructions on where to meet the driver as we had done exactly what the prompts were on the email sent to us.
We had the Big Ford Econoline van like the SuperShuttle except at a better rate and better service. Fit 6 passengers and 14 bags with no problem. Requested two stops first one was to drop-​off my mother-​in-​law and second of course my family and I.
So with the great, pleasant and expedite experience I had I would definitely recommend in taking ABC Airport Shuttle. In fact I have already handed their business card to my co-​worker who is flying out today and using their service.
Oh last but not least I did confirm my reservations the night before to be assure I was in their system and everything was all set for the morning and the return trip.
Thank you ABC Airport Shuttle for making this trip memorable, easy and smooth. Kudos!

We had a reservation and nobody showed up. You can imagine how frustrating that is when you really need to get going and catch your flight. I called them and they denied that we had confirmed the reservation after they sent the quote, but we had, with somebody named Varinder Singh. I know that emails don’t randomly get lost, so I find this service highly unprofessional and unreliable. Many of the customer service operators do not speak decipherable English, which makes getting assistance even harder.

In a nutshell: unprofessional.
We used ABC shuttles both ways (to SFO and back three weeks later).
Trip to the airport was OK.
A bit overpriced, but the driver was on time and everything went smoothly.
Shuttle back from the airport was a disaster.
It at started with multiple phone calls between me and the driver.
The driver did not pick us up at the curb, but asked us to walk all the way from door 16 to door 1 along the full length of the terminal 1.
He asked about our address again (it was provided at booking time).
The final touch — he does not know local traffic patterns — he took 101 instead of 280 at 10am — guaranteed pains in the traffic, while 280 would be clearly much better (and it would take same time without traffic).
Never again.
We are still staying in traffic on 101 — I will update the review if any pleasant surprises occur.

In all of my travels, this is prob the best all-​around airport shuttle that I have ever used.
1. I called them less than 24 hrs in advance for a 4 am pick-​up from San Jose to SFO. Note that there is a «late night fee».
2. They gave me an estimate over the phone, though they ask you to also fill out their online reservation form.
3. The rate is less expensive if you pay by cash.
4. They were super punctual, both with their pick-​up and return. On pick-​up for my departure flight, they were right on-​time, and when I arrived at SFO, they were already waiting «in the wings».
I believe that they have a mobile app that updates them with flight info.
5. The driver was super nice and kinda young, but in a good way, cuz it was a pleasant change from the usual cab or taxi drivers that you might get.
6. FIRST thing I noticed, even in the dark, was their impeccably clean mini-​van. I’m almost certain they get ‘em detailed frequently, if not vacuumed and washed at least once a week! Maybe not, but that’s how clean it looked and smelled — even in the dark.
I would use ‘em again!