7-11

For the love of God, please check for food on your shelves past their sell by date. I’ve had to return food more than once!

Just have to say 90% of workers are AMAZING! SAM by far is the best!!! He knows my family by name! Always so kind and carrying!!! Coffee is alway fresh! They keep it clean and stocked! Other workers are great too! Always feel welcomed!

I am absolutely appalled…
I arrive to this 7 – 11 at exactly 1:24AM with a big gulp cup in hand for a refill. I first notice the cashier is sitting down on his Bluetooth with his legs propped up on the counter. Must be nice sitting, talking and getting paid.
His voice was so loud that I immediately thought he was yelling at me. I continued to the refill station, fill my reusable cup and proceed to pay.
He was the absolute number one most disrespectful 7 – 11 employee I have ever come across.
The conversation went as follows:
HIM: (speaking in another language, still on phone, rings me up for a brand new drink)
ME: «oh, sir, this is a refill… as you can see it has a different straw and lid from a different 7 – 11, sorry about that I’m being completely honest.»
HIM: (ignores me, still on phone) «no, $ 1.89 full price mam.»
ME: «sir, again, this is a refill…»
HIM: «no! You no show me cup when you come in… full price. $ 1.89!»
ME: «sir, I don’t wish to argue, you can review your security cameras, this is a refill sir.»
HIM: (finishes Bluetooth conversation, literally slams my big gulp on the counter after inspecting it) «Oh my god you lie, whatever. Total $ 1.00»
ME: (hand over a $ 1 bill)
HIM: (physically snatches and yanks the bill out of my hand, slams open the register, then slams it closed.)
[[ At this point I’m ready to cuss him out. What did I do wrong? ]]
ME: «okay, also sir, may I please have that $ 5 scratcher?»
HIM: «sold out».
ME: «okay, that one please then».
HIM: «sold out».
ME: «um…you didn’t even check sir, but okay, I’ll take that —«
HIM: (interrupts me) «SOLD OUT! No more!» And walks away.
ME: «okay sir, may I…»
HIM: (interrupts me again on the top of his lungs) «you can leave now!!!»
…and I did just that.
…may I ask something? What did I do? Who on this beautiful planet earth deserves to be treated like garbage? I did absolutely nothing wrong. I work with handicapped children for goodness sakes! This was the absolute most horrific 7 – 11 worker on God’s earth.
We are paying customers. People are out in garbage cans for recycling to get food, others have 3 jobs just to make rent. A human being has the right to this abuse to an innocent customer?! Absolutely not!
I asked his name before departing. He said (after thinking for 30 seconds, then laughing at me) «MONTY!!!»
***The last part of this scenario: I’m walking to my car (appx 40 feet away) and he literally follows me while on the phone talking in another language) watches me and follows me (1 foot away from my car)!
I got in my car & took off right away.
I want everyone aware of this injustice. Be safe & be kind to one another.
…I have no words left to say about this.
Still in complete shock, 3 hours later.
I have some of this on footage. The above is verbatim conversation with this man. I highly desire bringing this to the City of San Jose. Complete harassment. horrifying.
Please be safe & take this serious, fellow Unilocalers.

I have to say that this 7 eleven is the worst one i have been to thus far. The cashier at the counter was talking to his friend the entire time who doesn’t even work there and to make this worse he begins to make a racial joke about black which wasn’t even funny and saying how black people were bad or something along those lines. Then after when he was confronted about the joke he made he continued to say that i was joking as well when really i was just pissed off but tried to maintain my cool. After that he said next time he wont say anything to me not even «hi». My problem with this location is that there is no manners coming from the cashier. Heck he didn’t even great. What ever the name was of the guy working the hours on 7÷17÷14 between 11 – 11:30 pm needs to get retrained in customer service. Its like they just put anyone behind a counter these days. As for me i will never come this 7 eleven again i know plenty of others that have great customer service skills minus the racism.

Great place to grab a snack and some singles. I guess they aren’t as popular as the one a block a way because their swishers are a tad bit stale.