The UPS Store

Went to the store and I guess they were about to close. This old man opened the door for me and I asked if I can drop off my package and he said he won’t be able to send it out til the next business day. Sure, wasn’t a big deal.
One week later…
No signs of my package. I can’t track it anywhere. GG ups old man, you fucking suck.
Should’ve known better when I had a glimpse of what a mess it was inside.

Been here a few times and have always received fast and prompt services. insured my shipment for 500 $ and it was packed in front of me. They made sure I was satisfied by adding more than extra bubble wrap. will continue using their services !

Honestly this store is the epitome of bad service. They’re basically unhappy to help you and are in no rush to help you at all. Just lack of service all around from the obese old bald guy or the old woman with glasses.

Micky and Va are some of the hardest workers ever. They are so accommodating and offer one of the best customer services I have ever encountered. Thanks guys for making my ups experience so great :)

Lets just say all the reviews dont lie. They dont even look up when you walk in and will never offer you a receipt like all other UPS stores. UGH! I just go here to drop off mail because its 2 blocks from my house

I delivered a shoe to Nike and my work place is so close to this UPS store, so I decided to go to this store. The store worker is so terrible that needs me to pay pack up fee for 1 dollar, I was fine with that, but he didn’t even give me a receipt for my delivery! And now Nike still can’t receive my shoe and I can’t get my money back! This store is so so so bad!

Came here today to drop off a package for return for Amazon prime. There was no line and the employee was very helpful. He duct taped my box free of charge and helped the whole process move efficiently.

This review is for the notary guy. He is helpful.

I wish there was negative stars to select from. My brother shipped a box via ups to me and paid $ 25. He requested to have it on hold at this ups store due to all the recent holiday package stealing that has been happening. I went to pick up my package today and the old man with bad breath charged me $ 5. The package has been sitting in his store for probably a couple hours and I have to pay $ 5 in order to get my package. I told him any fees should have already been taken care of between the store and ups. And he said «I don’t know what your point is. This is a business and I can charge what I want». I asked for a receipt and the dis rioting of the charge is «misc» which proves again that he just generated a charge of $ 5 out of the air because he felt like it. Very rude, and very inconsiderate to take advantage of customers that way. Stay away from here!!!

stay away unless you want to be serviced by extremely rude employees
I come to this location bc it’s convenient but damn!!! how can people wake up every day with a bad attitude?!

I stopped by here yesterday to drop off two pre-​labeled packages. The barcodes wouldn’t scan apparently because I printed them too large… the Asian lady rudely told me not to print them so large next time, if they can’t scan it, they will just toss the packages aside. Her service was terrible! I’ve dropped packages off to other UPS locations before and never had a problem, even if it was, there are better ways to inform a customer. I won’t be returning to this store.

Whoever was working today at 2pm is THE RUDEST INDIVIDUAL IN THE ENTIRE WORLD!!! I wish I’d gotten his name (he wasn’t wearing a name tag, but he’s bald if that helps), but his attitude was appalling. He was rude to everyone ahead of me, and the lady behind me. Just no.

I’ve been renting a mailbox at this UPS Store for over 3 years now, and their service got worse by the month.
I had the bank sent my new company checks here, the tracking indicates the package was delivered and UPS store said they received it, but when I went over to pick it up, they couldn’t find it!
Great job, you guys! You had one job and you can’t even do that right!

BEWARE of the Up Sell, UPS, if you are reading, please reevaluate this franchise, absolutely the worst customer service from any UPS Stores that I have visited. They are giving your company a very poor image. Look at their rating, how can you screw up the intake of packages.
The older Asian lady and Caucasian gentleman have the worst attitudes, the kids they hire are marginally better, probably from the lack of or poor training they are getting for those two.
Bob, it wouldn’t kill you to greet your customers when they come in, the Asian lady just sits there all day, a simple hello wouldn’t hurt…
What’s with the Cat, some customers might be allergic to cats, UPS Corporate get ready to pay some money on behalf of this franchise!!!

Horrible service and very unfriendly employees!!! I wish I had read all previous reviews about this store before I went! I will NEVER go there again!!! I was ordering a printing service online and I paid online and chose to pick up in this store before I went. As I came in, the staff there unpleasantly told me he saw my order, but they DO NOT print labels so he declined my order for no reason! I was very confused because the UPS website showed me this store as one for printing service. The guy is very rude and he didn’t even apologize for the inconvenience he brought to me. Anyway, I was left very angry and feel offended… Never go there again! 0 stars actually!

Terrible service. I went to drop off a package of rental books from Chegg whom provides a box and shipping label already paid for. The woman refused to send it because the box was «too big», the books came in the same exact box. this should be a non issue. Then she said I have to buy tape «there’s no way I can tape the box» me: «you just tape the box here, ups has done it for me in the past» «ill tape if but you pay one dollar if books get damaged don’t blame me» forget it. going elsewhere

I can’t put my finger on it; but this store is like one you’d go into in some remote town where the people working there are oblivious to your needs because they’re busy carving up bodies in the back. Which is one thing, but when I need some semblance of reassurance that my package is going to be delivered – it ain’t so great.

Rude Asian lady in her 50’s who, depending on her mood, will either do her job or use any excuse to not help you. I just went to drop off three prelabeled packages and had to deal with her attitude and reasons for treating me unprofessionally. I don’t need her excuses, I just need things to be the way they should be when visiting any UPS location.

The entire store was in disarray, and the employee was busy handling a single customer… he noticed my package and nodded over to a discreet pile lying somewhere on the side. I placed my package there really hoping I put it in the right location and walked out just as confused.
Absolutely horrible. Though at least my package did end up in the right destination…

this place wasn’t open on time. When I did come back during my lunch break, there was nobody at the desk and I literally had to wait like 10 mins before some guy came out and told me to just throw my package in the bin by the front door. Oh yea. The place looks like a dump too.