Smith Hardware

Going out of business. We will miss you. If you haven’t been, go for the low prices…

This hardware store has been my «go to» store! They, still, have the old-​fashioned, customer-​friendly attitude.:

This place is a gem. I do wirewrapping and come here for supplies sometimes. The guys who work here are always helpful and nice and I’m very happy to support a local business like this.

Had keys made hear. Nice family owned hardware store. Selection of air conditioning filter is limited but I got one that I needed. Saved time by going here vs driving to Home Depot. Credit card minimum for use. I get why they do that but it’s still annoying but I get it. Small businesses need all the margin they can get.

Great Hardware store! Went in to have a small piece of pipe cut and voila! They did it and charged me something ridiculously low and reasonable. What got me was how friendly they are. Personal service. Try getting that at the other places. I’ll be back. Thankyou Smith Hardware!

I love the old fashioned hardware stores like this one, but if they do not let you use their rest room, I’d rather just go to Home Depot.

My wife sent me to get a snake (for the drain) at the hardware store and I noticed this place has everything! Mind you they don’t have a lot of everything, but for the everyday homeowner, they have about 90% of your needs. I’ve been to Home Depot, Lowes, Orchard Supply and although they have huge amounts of merchandise, they sometimes don’t carry the small things. Besides, at these warehouses, it’s like looking for a needle in the proverbial haystack. It’s much easier to find things at the local store, plus, I got everything I needed in 5 minutes tops. There is something to be said for shopping local…

I do my own rekeying for Schlage locks. For my keys, I tried using various different duplication services: Home Depo, OSH, where-​ever those kiosk self keying machines were at. They function, but you have to wiggle the copies. Finally, I was at my wits end and was deciding to buy a Factory Original Schlage blank key and have it done specific to my Re-​key tumblers size (you can find that code on the original keys that came with the lock). Even though Smith Hardware did not have Schlage originals (I would of paid $ 5-​$ 6 each), they only had a china HY-​KO brand which were average to me, but the duplication was done very well. They key worked perfectly on all my re-​keyed locks. I’m definitely going back to do my duplications from now on.

These guys and gals are everything the big orange box is not! Lots of knowledge, real life experience, and good help. If you own an older home they have what you need. We must support our local small businesses.

Both my daughter and I went to Smith Hardware on seperate occasions to have keys made last week. Terrible customer service by the employee who made our keys. He was a jerk with a real chip on his shoulder. We will NEVER go there again! I would say to anyone thinking of going there, DON’T! If there were negative stars I would post those.

Great location, great inventory, great staff. Needed to stop in a pinch and got just what I needed. Even more though, is the gentleman helped me with a hard to find need. I’ll be returning for sure.

I finally found a hardware store that I want to go back into. These folks really take their time with customers unlike their giant competitors (Lowe’s, Home Depot, Osh, or even Harbor Freight), where you can spend forever trying to get an able, competent employee to help. I was in their around noon Saturday to get some mounting hardware and electrical components, and I was given superb assistance.
They really value their customers here and definitely make you want to return. They’re much bigger than they look on the outside. They really have a lot of stuff in there. I will definitely return.

Just returned from Smith Hardware and thought they deserved a nice review after all the years that they’ve helped me fix so many of the quirks in our old house. Today, it was a garden faucet that was leaking. The very nice man removed the washer, measured it against a template for 10 different sizes, found the perfect one, screwed it in for me and I was out the door in 10 minutes. These guys always take their time matching tiny screws and odd fittings and all for a couple of bucks. They are a wealth of information and well-​worth supporting. Of course, I could have gone to one of the big stores, searched through all their stock or waited a long time to find someone to help me and given up a good 1 ½ hours in doing so but why not get some personal service close to home and learn something in the process.

Local business. Local people. Helpful service. Good selection. A batman key.
I got two keys made here. One is batman and the other is the US flag. Pretty cool. Over the years, I’ve also bought a variety of stuff with the most expensive being the fiber glass rack. It was expensive but it was light and durable and I couldn’t find it anywhere else. This is one of the few remaining local businesses run by locals. They are knowledgeable about their craft. Very friendly people. They are so close that I find it easier to visit them than to drive down to Home Depot.

Not a huge mega-​store, but the nice, helpful service more than makes up for it. Support this local, Mom & Pop shop.

They’re very helpful. And they’ve never not had what I needed – from supplies for a treehouse rope ladder to plumbing fittings to route water to the faucet, dishwasher, and frig in a 100-​year-​old house. This new DIYer hasn’t had to go to Home Depot yet.

Things to know:
— there is street parking, which is convenient
— cash only under $ 10
— there’s a sign that restricts use of cellphones
— people are nice.
I got a batman key done for less than $ 5.
I say win!

Yeah. I got bad service, plain and simple, it happens, you know. Asked one measly question, and they didn’t want to help. I honestly have no idea when asking where an item was located was considered having a bad attitude. *shrug*

I have traded at Smith Hardware for over 30 years and never had rude treatment. On the contrary, the people there are always helpful. They have a lot of merchandise, keys are properly made. It’s very convenient to dash in to get something instead of driving to one of the big boxes where you get no help or incorrect information. They closed for quite some time to do earthquake retrofitting. They have a reduced number of days they are open now (I think they are closed Sunday and Monday, but I could be mistaken.). I cannot understand the other posters but I do know if you approach people with «an attitude,» they will give the same back.

The review before mine is about right. When I moved into the neighborhood a few years ago, (about three blocks from Smith’s Hardware) I had the same inclination to help support neighborhood businesses, and the same rude treatment. Since then, I have made it a habit to drive all the way up to OSH in Pasadena or Home Depot in Alhambra if I want even a bag of nails.
EDIT: I was driving past the other day (around 2÷18÷2010) and it looked closed and/​or like they were either remodeling or closing for good.