Dora Zheng Insurance Agency

Normally I don’t type up for someone who did not do their job. However, I saw a lot of Chinese business asking their own staff to put positive feedback on their own Unilocal page that made me sick and gave me how fake their business is. Although their staff is nice to customer in the office, their attitude could be a 180 when you asked them for help. Back in Feb 2013, I called them to file a report after an accident on freeway, their service was turning downhill. I have made some phone calls to follow up the status of the payment but they got annoyed and started giving me generic answer such as «I am following up.», «We will notice you as soon as we could.», «We don’t help here and please call Farmers agent directly.» Later I need to file a report on Dept of Treasure for the state of California. Then, the process got boosted up and then I received my check in 2 days. Therefore, i switched auto insurance.

Located on the 2^nd floor of Sunny Plaza (tucked away at the corner). Dora was very helpful.

Dora has been my insurance agent for over 15 years.
Nothing but nice and friendly people in this office.
So if you are looking for an new insurance agent, Dora is the one you should be looking for. You’d be glad you did!