USCIS Application Support Center

I went here for my biometrics, not knowing what to expect, and to my surprise it was a very friendly environment!
The appointment form I received said that they were a small department and seating was very limited. I did find this the case at all, there were plenty of spare seats, and some people even brought their whole family! So don’t be too worried about bringing other people.
You go into the building which has «14 515 Hamlin Street» on the front of it, nothing else, located on a blue canvas which hangs over a dingy looking brick building. Enter and go to the second floor. There is elevators or stairs, take you pick. Stairs are faster!
Security was nice. The people doing the biometrics was nice enough too. There was probably one grumpy one out of the entire group… And yes, that was the person that I got! But she wasn’t too too bad overall. They even give you a survey at the end where you can rate their customer service.
You go in, fill a quick form out, hand it back to the security guard who then gives you a number and you sit and wait for your number to be called. There was only 7 people ahead of me, and that was only about a 15min wait. They call you up, you hand over the form you filled out, along with your ID and appointment form. They tell you to sit while they quickly enter it into the computer, then they get you finger prints, which can be tedious because they have to get it right. Then they take you photo. Then I hand to do more finger prints because some of the first lot didn’t go through too well. And then I was done! 30min (including the 15min wait) maximum!
No cavity search, no man with a rubber glove ha ha. I was quite pleased. So don’t stress. It was so quick and painless that when I was finished she said «okay, you’re done. Thank you». I replied «are you sure?! It was too easy.»
Parking: There is NO, I repeat NO on-​sight parking so don’t even bother. There is a parking area for employees only with a boom gate out the front so you cannot get in. The street itself is a very busy and has metered parking around the block. People come and go so you may have to circle around for a park to become available. The meters are 15 mins per quarter put in. I thought I would be there for a while so I put in $ 1 worth, but I was only there for 30 mins max, not to mention I was 20mins early. I guess you could always try parking at Bank of America nearby if you didn’t want to meter park, but it is a little walk.