Wyndham Garden San Diego

Beyond disappointed in the customer service at this hotel. After allowing a stolen debit card to be used for over 100 $, they refused to provide any information to us, the cardholders, for us to file a police report. The manager was rude and condescending and entirely unhelpful. I will never patronize a Wyndham hotel after this.

Rooms need to be updated, smells like mildew, bad plumbing, phone didn’t work, used coffee bags in AC. The only good thing was service.

This review is for the free comedy shows on Friday and Saturday nights in the Bistro Bar at the Wyndham Garden. These shows have quality headliners who come down from L.A. or New York along with a line of up local comics who just slay the room. The crowd is always fun and the service is really nice. If you’re staying at this hotel or just live in the area, it’s totally worth strolling over to the bar attached to the Bistro to check out the show. The worst thing that can happen is you laugh your a** off.

Erell’s «A Night of Total Laughter» on Friday and Saturday nights is hilarious. He’s a great host and brings big name comics to the stage each weekend. You’ve got to come to a show and experience a night of total laughter.

This is my Home away from home. I love coming down to Erell’s Comedy Shows in the Bar by the Pool and Restaurant for Mirth and Merriment. Great Service, Good Food and Drink’s and the Funniest Comedian’s to entertain at the end of the week. You deserve a break at the end of the work week, even if you felt like choking out your co-​worker!!!

I’m local. I stayed two times in December 2015 in a 3 week period. It wasn’t for leisure, just needed a close place near my mom’s hospital for 3 nights.
Here it goes:
First stay: junior suit. King size bed with bunk beds and a little kids table.
The room was old. The bunk beds and kids table looked very used and had scrapes.
Parking $ 10 per day
Wi-​fi didn’t work in room. I took my laptop to the business area and worked there.
Restaurant is ugly, bad and expensive.
Second stay: junior suit with French doors and 2 TVs.
Same aspect-​old and used. The French doors were useless, the cable didn’t work on one tv. Keys didn’t work. Cleaning service was terrible on last day: they never showed up. Manager said I’d take 1hr and 30 minutes to get it cleaned (at 8pm we didn’t even have toilet paper). Moreover, The entrance to my building was through a fence which meant getting out of the car to insert key to open the gate. In the end I called corporate and ask what to do. They suggested I talked to management the next day or open a case. Did that and management gave us 50% off the last night, and no parking fee.
This was December 24 – 27.
Conclusion: it’s too expensive (112 plus extras on Thursdays, rate goes up to 179 on weekends) for the type of room.
Area: close to target, Ralph’s, Von’s, ihop, 7/​11, you name it. Perfect location. However, lots of homeless people around. Just keep that in mind.

DEFINITELY WOULD NOT RECOMMEND THIS PLACE TO ANYONE! HORRIBLE SERVICE AND RUDE STAFF!!!
I stayed here for one night this past week and it was the WORST experience ever! First, the room had a horrible stench smell. It was so unbearable that I asked to switch room, but told that they did not have any other rooms available so I choose to suck it up because it was only one night. I called house keeping for extra towels for my room because there was only two towels for the four of us! I asked multiple times for the towels and they NEVER came! After check out, the next day they charged my card an extra $ 44 for the towels that I NEVER received or had in my room! I called the supervisor to resolve this matter and she told me that it was the house keeping words against mines! What kind of service is that!!! There was no detailed report of what I was being charged for and she refused to send me a copy of the full report. How am I suppose to know what i’m being charge for something that I never took or did. These are ridiculous accusation! Please DO NOT stay here because workers here are full of THIEVES.
My total stay for one night was suppose to be only $ 140 but I was charged for:
$ 140 room (expected)
$ 50 deposit (that I never received back)
$ 10 parking (was not mentioned anywhere before booking)
$ 44 towels (that I never received)
$ 244 TOTAL!!!
When it was suppose to be only $ 140! I feel so robbed of my hard earned money and I hope this does not happen to anyone else.

Service was great. Rooms were pretty cool with a separator between bedroom and «living room». I’d definitely come back.

I would give .5 stars if I could
I picked this hotel because it was across the Valley View Casino center.
Location is about the only good thing about this place.
The front desk staff was rude when I inquired about the «mandatory» $ 10/​night parking fee, which was not disclosed prior to booking.
I stayed here three nights with 4 guests and on the second night of staying, I asked for more toilet paper. They replied that it was only 2 rolls of paper per room.
It is ridiculous that a hotel can’t even provide the bare minimum for their guests.
I will not be returning to this hotel again and I will make sure to advise my friends the same.

We checked into the hotel for a night. Stay was pleasant and exceeded our expectations! Marquita at the front desk was extremely helpful.
Thanks!

I recently stayed here because, this place is conveniently located 8 mins from Scripps medical hospital where I was having a medical procedure preformed. I was pleasantly surprised by it’s location there are several really good restaurants right across the street, which made eating easy considering I was restricted from driving after the procedure. The place was a good price for the money, the lobby pic’s will have you believe it is a little nicer than it is but the rooms were (as another reviewer stated a little more like a best western than a Wyndham) decent and I have to say the front desk staff specifically TIANNA and RAMONA went above and beyond to make me comfortable, things like making sure I was placed in a room closer to the lobby and near other female for safety, calling me a cab for the next day to take me to the hospital were just a few of the nice extras they took care of during my 2night stay. Although their guy they called i didn’t use because he only took cash and he was they exact same price as a yellow cab, so I ended up yellow cabbing it anyway. RAMONA and TIANNA are definitely ROCK STARS. Bed and towels were clean yeah+
Now for the negatives, slow draining shower=just Yuk, several hairs on the toilet and sink double yuk. My biggest complaint, the darn key to my room, seems almost EVERY time I left when I came back the darn card didn’t work (No it’s not by my credit cards, I kept it separate and I wasn’t the only one staying there w/​that problem. The people downstairs had it happen to them 2 as well). But the worst was each time it took between 10−15min for someone to come up to the 3^rd floor to let me in. Which you can imagine that standing for long periods of time right after a surgery was not fun. Last time was over 15 min’s and I ended up walking back down stairs to the lobby and almost fell coming out of the side stair well because there is a very high step when you 1^st walk out the door and NO warning and the African American male at the front desk (I didn’t get his name, he had some sort of s-​curl type process in his hair.) was somewhat rude about they key card issue. So all in all I would stay here again if it was for practical purposes not for vacation. O and the wifi didn’t work but I brought my own so it didn’t bother me.

Horrible horrible
We booked this on kayak
The pictures used are a complete deception.
The area was horrible. The room had ants and it was a complete joke!
Dont stay here if you have kids!

Way over priced never again for nothing special they even change for service dogs never again

Rooms are great. The best part was the restaurant/​pub. The manager Jacob is very friendly. The best part of my stay was the pub. There is a comedy show that is held every Friday Night at 8pm. The name of the show was Erell’s Hilarious Friday Night Comedy. There is a different lineup every Friday. It was very funny. The drinks and bar food where affordable. The bar tenders Gavino and Madeline made great drinks and where very energetic. If you are staying at this hotel or are just in the area check out Erell’s Hilarious Friday Night Comedy show it was a great experience!!!

The staff was polite and the room was clean. The AC was also nice, and there was free wifi. If you ask the front desk to reset the Internet, it helps.
Other than that, there is some crazy firework show every night around 9:30 and it is so incredibly loud. The windows aren’t double paned. When we first arrived, there was a bum sleeping on the baggage cart next to the elevator, and the parking lot completely wreaked of weed.
We alerted the front desk and they were quick to contact security.
The bathroom does not have a vent so be prepared to bring air freshener. You can pretty much hear everything outside.
I tried to call room service for breakfast, the line was busy. I tried calling from my cell, and it hung up right away. So then, I tried asking the front desk, and they transferred me to the same busy signal. Seriously??? We just got up and went out. Which we were trying to avoid. So much for relaxing!
It was not worth what I paid and I will not ever come back.

There is literally a hard plastic metal sign outside my door in the hallway that states «THIS FACILITY CONTAINS PARTICLES THAT CALIFORNIA LAW CONSIDERS TO CAUSE OF CANCER AND OTHER DISEASES» wtf?
I have small disabled child and arrived at 11pm from all day travel, thats far from a welcome sign. They gave me a singled instead of 2 doubles as i specifically booked for my child. Even after i called ahead to remind them of my late check in. The staff member said there was no other availability which i believe to just be a lazy generic reply.
And to get to my building i had to walk across a poorly lit parking lot & 24hr bar/​restaurant– felt unsafe & sketchy.
The staff is unkept. They appear to all be minimum wage paid. Shame on you Wyndham.

This place is a surreal nightmare I felt like I was in a third world country… people shouting across the parking lot, the homeless using the parking lot as a thoroughfare, people hanging laundry from the railing, mildew surrounding the the bathtub, I had to go across the street on the other side of Sports Arena to Von’s to get Tilex mold and mildew cleaner.
The bathroom door handle was a crusty along with questionable brown smears around it … Fecal matter ?
The AC that was louder than airplanes leaving Lindbergh Field, walk around the room in white socks that get so black on the bottom it’s best to throw them away.
HBO ??? Nope.
The TV had a mind of it’s own… Change a channel the volume would raise the dead, look for a channel it didn’t exist.
Along with all of the grime was Mother Nature … Lightning struck a palm tree on the parking lot around 6:00 am on the 7÷18÷2015
From there it was power out till 7:00 PM no flashlights for guests, no water offered, no shower on the 3^rd floor… Very exciting for soccer players that played in weather best described as Florida in the dead of summer after it rains .
And to top off the less than helpful staff was the roach a person could saddle and ride hanging out around the elevator… I guess it added to the charm .
I’m off to spray my luggage and other gear for bedbugs as I’m assured it was or will be a parting gift of the Wyndham Garden.
The star is for easy parking.

Ohhhh… I have so much to say about my experience about this place. First and foremost, the location is perfect. Lots of restaurants nearby within walking distance to dine in. That’s a plus 0.5 star on my book. And another plus 0.5 star, affordable rate per night. I think that’s about it for a positive rating a total of 1 star. Now, let’s be serious and talk about the next big thing I have encountered. Lots of it!
Parking is a joke. Outside and inside the garage. Parking is so tight. A lot of cars have double parked to make it easier for them to back out. Which means less parking for other people finding a parking spot. Not patrons fault, because I find myself double parking as well to avoid being trapped trying to back out, and as well getting car dinged. Such poor design on parking structure, ON PERSONAL SPACE. I have attached pics for your pleasure to take a look.
Next… Bathroom is small. Nuff said.
Next… Wifi is horrible… It’s pain staking slow. Majority of the times, you won’t be able to connect. And at times, prolly for about 5min, you’ll be able to connect. But with luck, cause it’ll disappear with the quickness and find yourself trying to refreshing your browser numerous times and/​or disconnecting the wifi and re-​connecting to «SkyRiver».
They have free ice available. Next to the elevator. Other than that. Total ok service, my wallet was happy, but my overall stay, I felt disappointedly annoyed. Especially with wifi, there goes my data usage. Ugh! And parking…
To top it off too, no complimentary breakfast offered too… Lè Sigh! Why would you let your customers go hungry. Not cool. :(

Stranded into this place through priceline’s express deals.
The welcome was rude due to an overworked lady.
Once I pinpointed her behavior I’ve got her apologies, and accepted them.
However, the nightmare begun once we arrived in the room. The room was terrorized by ants. The manager came over, and replaced us in another humid room.
At least, he did his best. He offered my 10 $ parking back that was charged on my card. But never saw that taken away.
Management could improve, but the rooms could seriously improve more. It’s so big, but so hard to keep it up? The lobby looks way too nice representing the rooms.

If I were you, I’d look for a better hotel! I always trust my fellow Unilocalers reviews, but I booked before looking on Unilocal.I found this hotel on Groupon and was going for the best hotel that would be closest to a destination we were going to. This looked nice with the pictures on Groupon and the price for a suite was great. I ended up booking for my party and myself. Then I looked on Unilocal and was already dreading the stay here. Seeing the pictures of bugs and reading how the rooms were run down. There was no going back and we were only going to be there one night.
Arriving we checked in and the guy who helped us was super nice and helpful. The lobby is really nice. Going to our room the outside is nice but some areas beat up. When we got into our room we entered into what you can call a living room. It had a couch that turns into a bed, tv, fridge, microwave, and table. The bedroom had two double beds, a tv, and a door that led to the small bathroom.
The room was in desperate need of attention. The carpet is dirty, the walls and ceilings have holes, the fan in the wall was sideways and so was the picture on the wall. The couch was so dirty looking I didn’t even want to sit on it. We ended up being there for 15 minutes to drop our stuff off and left. It was late when we got back and when I went into the restroom there were baby roaches in the tub and some crawling around the toilet. My girls were already sleeping and since it was late I didn’t want to have to move. I had a terrible night sleep though because it felt like they were crawling on me and I was so grossed out.
The next morning I went to check out with Bianca. I told Bianca about the roaches and she said oh really looking shocked and apologized. Didn’t say what she can do for our nasty night stay there and said I was all set and she would have someone look at it. She wrote it down as Code 10 in bathroom and I can see a huge list above it that also said all these code 10’s. My husband came back in because I didn’t get her name and he announced about the roaches and they pulled him to the side so other guests there wouldn’t hear. Bianca told her manager that she explained to me that since it was from an outside party there was nothing they could do. LIE. She never once explained that to me, but lied to my husband and her manager. We had family in the room over and they said there were ants in their room and mold in the shower.
Seriously, don’t stay here! So gross!