Vi at La Jolla Village

Run.
My dad had been here a long time independently
When it was Classic Residence by Hyatt it was truly magnificent
Costs have escalated. Food is remarkable. Outstanding. But as you deteriorate beware They will watch you like big brother and have forced many people into their now very $$ and poorly run assisted living center.
Best to move to your own studio one bedroom. Retrofit it for walkers wheel chairs in baths doors etc. And find your OWN loving staff to help you as you slowly deteriorate. Number one is have verbal interaction/​stimulation one-​to-​one each day. Get out to lunch. The mall via car. Walk. Be in a community with families — not surrounded by folk all dying eventually (sad atmosphere sorry).
Biggest problem here– THEFT
Run

This is a great Care Center! The Administrator is very caring and takes time to talk to residents and families. She is very approachable and visible in the facility. The nursing staff is caring, the rehab staff is professional and the food is great. I would highly recommend this Care Center.

The skilled nursing facility within this community is beautiful and from my understanding, the Care Center will be revamped completely. The staff are always kind and do their best to accommodate their patients, but 1 thing that needs improvement on is their management. All I can say is do your research. From what I can see from their website is they don’t have a Director of Nursing. How do you know your loved one or yourself is receiving the best care without anyone leading the nursing staff in the right direction? I see a lot of miscommunication between the staff in between shift changes. Terrible.

Yes, the Vi is clean and an amazing physical facility — visually. However, trying to contact individuals and receive a response is very poor. No one seems to know where individuals are, whether they are working that day or in meetings. Very frustrating and poor service touch. Call backs, when you receive one, are often days later.

Amazing service!

I cannot tell you how amazing this place is — when ever I walk in there everyone is smiling. The people who live there are having fun and are happy!

I am so impressed with the Vi at La Jolla Village Care Center as well as grateful for the excellent care my mother received while she was there. She broke her hip at the end of may and was admitted to the Vi at the first of June. The nursing staff and physical therapists are very capable and polite. They really seem to enjoy their job, which amazing because of what they have to do. Also the food is out of this world. Mom was there for over a month and she misses the personal attention and the joy of not having to cook. I highly recommend the Vi at La Jolla Village Care Center.

If you’re thinking of using this as a place for your parent/​loved one to enter for rehab after hospitalization, think again. The place is gorgeous and clean. That’s about it. From the perspective of the caregiver, I have never seen such outrageous and incompetent handling of my mother’s paperwork, treatment, and discharge. Ever. And I’ve been caregiving for four years.
I was lucky to get my mother back into her assisted living place because they never provided me with a doctor’s discharge and included prescriptions. I am now in the process of tracking down a doctor to get those prescriptions because Hyatt will NOT do it and get my mom’s meds. She has not had sleep for 24 hours because of their negligence. If you HAVE to bring someone there plan on non-​stop miscommunication. It was a nightmare.