University of Phoenix San Diego

Negative stars should be an option!!!
This is inexcusable!
My husband is a veteran of the Navy and He was attending school at the University of Phoenix here in San Diego. When our daughter was born in February, he took a couple weeks off of school to stay home, help me and bond with her. He was told by his academic that advisor that it was excusable because of the circumstances, that he would still get BAH (housing allowance through the military that he gets while in school, which we rely on to pay our rent) but would be on academic probation and he would need to pass his next two classes with an A. We didn’t get BAH for that month which put us behind but we managed. He passed his next two classes with 100% and during that time received BAH for the month of May. Last Tuesday ⁵⁄₁₀ he went to class like normal, was on the roster and participated in his class. He was approached at the end of class to be told that he was no longer enrolled and that he was on a 6 month academic probation and would not be allowed to continue for that 6 months and would not be receiving BAH within that time also. Was told that it was a glitch in the system, he should not have been allowed to continue and that he was misinformed by his academic advisor and that NOTHING could be done about it. This is not right!!! My husband works full time and goes to school to provide for our family! He is a veteran and went on THREE deployments for our country, did what he was told to do by an ADVISOR at his school yet nothing can be done about this situation??? This is not right!!!

This is the absolute worst place to obtain a degree, as many people have stated about all of the campuses in San Diego if you do the research. The teachers are so hit or miss, but mostly miss. Most use the generic cookie cutter template for a lesson plan and often have no idea whats actually in the lesson plan itself. Most of them seem like its an inconvenience that they are there teaching. There are a few good ones who actually care to teach and are passionate about their respective subjects. But its mostly cookie cutter power point slides made by some corporate team that the teachers read to you… sometimes… One class the teacher didn’t even do that. Just sent us the power point and was told we could read it at home if we wanted to. While we spent five, four hour classes listening to a largely one on one conversation between the teacher and a student she was fond of about completely useless things. Boy, that was worth $ 1600… So expect a lot of shenanigans like this at UOP. It’s a cut-​rate corporate enterprise that’s purpose is to make money, with very little value put into caring about students education.
If you’re in the IT programs and expected some hands on stuff or a lab… you are going to be VERY disappointed. There is ABSOLUTELY NO HANDS ON TRAINING OR LABS! If you don’t bring your own laptop to class then you are SOL on trying to follow along with the power points on how to use whatever outdated or useless tool they are going to read to you about. Even better, a lot of teachers don’t want you to have a laptop in class… in an IT degree program… Makes sense, I know.
Now lets talk about the resource staff at the granite ridge location. ABSOLUTE trash! The most rude, un-​helpful people I’ve ever encountered in a customer service related job. For example, I recently had a teacher not show up to a class. So I went to the resource center staff (who do the attendance every night) to ask how long I needed to stay before I could leave. At first I was told the «policy» was an hour, which is an absurd amount of time to wait for a teacher to show up… I have better things to do then wait for a no show teacher. But I waited the hour anyways (wanting my credit for that nights attendance), when I went back to the resource center to sign the attendance and leave I was told that the teacher had called in and would be approximately 2.5 hours late and that I needed to stay to sign the attendance when he arrived. At that point I was infuriated! In what world is it ok for an employee to show up 2.5 hours late and have paying customers wait for him? Totally absurd given every nights class breaks down to $ 100 an hour that Uncle Sam is paying this place (Post ⁹⁄₁₁ GI BIll). So at this point I asked to see the policy they were quoting that stated these absurd rules. I was then told that «there wasn’t a policy they could show me». I asked how they could quote a non existent policy. I was then told «it exists, they just couldn’t show me.» I went through a couple of these back and fourth transactions of asking for the policy that they couldn’t show me when I was then threatened by the staff with a call from the Dean of Academics if I didn’t stop asking. I said please do have him or her call me. Two weeks later I’m still waiting. Surprise… Well I reported the incident to the Chair of the campus, my academic counselor and the customer service helpline. Bet you can never guess what was done about the incident… ABSOLUTELY NOTHING. I asked for the class charges to be removed given no service was performed… NO CHANCE! So at this point UOP is defrauding the government for services paid for and not rendered. The VA was very interested in this.
Long story short, if you go here the degree is not respected by ANY employer, you are paying for a degree that you will gain no real world knowledge and ALL of the staff have the corporate give me money mentality. It’s a very hostile, uninviting environment and UOP doesn’t care at all to change it.
You can find MUCH better education elsewhere for $ 1600+ a class!

I spoke to an enrollment person by the name of Kristian Monaco (a guy btw) to ask some questions for my husband. He was so rude!!! He needs to get trained on people skills or get a job where he does not interact with people.

The recruiting process is poor at best. I wanted specific information on a program. The enrollment counselor, Larry didn’t know the information and was unable to assist with information beyond what was on the website. Fairly useless. The old adage, «You never get a second chance to make first impression.» I’ve always doubted the validity of this school and my initial impressions hold true. Additionally, the school may be accredited, but many programs are not accredited. Scary. I will choose a better-​qualified school unless this is the only choice.

Why do I feel like I’m wasting my earned benefits? You will not receive full BAH, even though they say you’re «full time». Teachers are GREAT, and most of them are Veterans themselves (as are your classmates). Try to get a hold of your academic counselor; they’re never available. I also don’t think this degree will be worth much. I came out of the military with an Associates, but for some reason it’ll still take 2 ½ years to get my Bachelors. That will only leave me with 6 months of benefits to get my Master’s? WTH

I have enjoyed my experience at University of Phoenix since beginning in January. I am in my 3^rd MBA class, so far so good! The campus is easy to navigate and there is a café in the courtyard with drinks and a bite to eat.

Super excited to get back to school!
Yea its not one of your university schools like SDSU, UCSD, USD… but school is school.
I’m excited and ready!
I came in to meet with Jen G. super friendly on the phone and in person… even their staff are friendly, they made me feel welcomed.
#LetsDoThis

Pretty nice campus. feels more like ur going to a job though because the «campus» is in an office building. Overall I’ve had a pretty good experience here and I feel like I have had more real world experience which is something I feel you dot always get while in college.