The Stone Master

I called this company to get a price quote. They had me send them pictures and then gave me a price. I think they weren’t expecting me to say go ahead and do it because when I asked what dates they had available, they just quit responding.
If you don’t want to do a job for whatever reason, then just say so. There’s no point in giving a price, telling a customer that you’ll give them dates when you can do it and then just completely ignore the customer.
By the way, the job we needed wasn’t too big or too hard, maybe it was just too small for them. But if that’s the case, then tell me that it doesn’t meet your minimum, don’t just stop answering or giving me the run around

Did all the tile cleaning — Juan was here with his crew and they did a superb job — easy to work with — intense attention to detail and to pride in their work.

I found Stone Masters on Angie’s List where they have loads of good reviews, so I thought I’d share my experience with my fellow Unilocalers instead. Everyone on Angie’s List is already on to this great company, so I thought I’d share the love!
Juan did all around fantastic job cleaning and sealing our countertops. He was professional, prompt, knowledgeable, and clean (he even wore booties in the house). He was even so kind as to knock quietly and whisper when we told him that our baby would likely be napping when he arrived!
His service was excellent — he used top-​of-​the-​line product and went above and beyond in taking care of our stone, which needed more help than we realized (and before you ask, no, he didn’t tack on extra charges). He was very reasonably priced for the work performed and the products used.
Before I met Juan, I had a half second of worry when I called and his mailbox was full, but I trusted the many happy customers on Angie’s List and didn’t give it much thought. I then texted and reached him immediately.
I had such a good experience that I’m hoping to have him back soon to do our floors. I’d highly recommend Stone Masters to care for the stone in your home or business!

Not only professional but personable! Very friendly and easy to talk to. We just needed some small spots removed from our stone bathroom counter top so it was a small job (and an inexpensive one) but Juan and crew took their time, offered suggestions on cleaning our shower tile in the future to keep it in good shape and treated us as if we were having our whole house done. We have now been put on a reminder list to be called in 18 months for another cleaning, now that’s service!

I work at Executive Desk Company, and I used Stone Masters to repair a granite piece on one of desks that arrived damaged. Juan was the only one in the area that would take on this unique job. He arrived on site in a very prompt manner, and was able to properly assess the granite piece. Juan and his crew was able to repair the granite piece to its original state, and this without damaging the wood around the desk. I would highly recommend Juan for any jobs you may have. EXCELLENT CUSTOMER SERVICE, professional, and very knowledgeable. We would definitely use Stone Masters again.

I used Stone Masters to repair and replace slate tiles in the home I was selling. It was a relatively small job but required some labor intensive and creative solutions. Juan assessed the issues and made suggestions which ultimately ended up costing much less than anticipated. The work was done on time, in a professional manner with results that exceeded my expectations. These guys know stone!

Stone Masters came out to do maintenance on our kitchen & bathroom granite counter tops. Juan is very professional, personable and extremely knowledgeable about stone, He did a great job on the granite, re caulking where needed and made sure all was cleaned up and we were happy with the job before leaving. We are having him back to do our bathroom floors and shower. I would highly recommend Stone Masters.

Juan and his crew at Stone Masters are fantastic. I have used them three times over the last couple of years and I have always been pleased with their work. I have used Stone Masters for cleaning and sealing all the granite counter-​tops in my house as well as deep cleaning our tumbled stone shower. Both times they cleaned our shower, they took it from disaster to almost new again. I would highly recommend Juan and crew for any of your stone needs.

Juan and his crew did an excellent job cleaning, repairing, polishing and honing my marble and granite bathroom floors which had become quite dull over the years. The floors now look better than when initially installed and I would definitely do business with Stone Masters again. The crew was prompt, professional and passionate about their trade.

Adrian did a fantastic job refinishing my Arizona flagstone deck. He really brought out the natural colors that had diminished with age. Highly recommend Stone Masters. Fast, courteous service and great results.

Juan does an amazing work. There are not many professional stone cleaners out there who know what they are doing. We recently bought our home and we could see that our Stone floor was in badly scratched and not maintained for 11 years. When Juan finished
our floor was like new again. Its amazing to see how polished the floor still looks and all the scratches were gone. Great Job Juan!

Stone Masters made the stains and spots disappear in my kitchen and bathroom. I was very please with the outcome and also by the care they took of my home. I will use them again and recommend them without hesitation.

Overall a very good experience. Their work is very good and their customer service is great.

Juan and his team were professional, friendly and did an excellent job. We were very happy with them and will use them again in the future.

Juan and his crew at Stone Masters exceeded our expectations with their service before, during, and after the project. There was a lot of work to be done and they worked hard for an excellent result. I would hire them again.

I highly recommend this business. Juan and his crew did an amazing job — they were responsive, on time and went above and beyond to provide a wonderful result and excellent customer service. I was not present when they finished and Juan refused the payment I left with my neighbor and came back later as he wanted to be sure I was happy with the result before he was paid.
My travertine floor looks incredible — it hadn’t been cleaned since installation 5 years ago and now it looks like new. I am still amazed every morning at how great it looks.
I will be using them again and recommending then to my friends.

I agree with other posts. Very professional group. They are responsive, knowledgeable, detail oriented and, very importantly, customer oriented. It’s sometimes hard to find all of those attributes wrapped up into one company. So far, I’ve only had my bathrooms re-​caulked /​re-​grouted, but I’m already in process of receiving their quote on doing the floors. You won’t go wrong with Juan and his team!

This company was very helpful. They were able too clean, put a water sealer and clean up in no time. They were courteous, respectful and most of all patient when it came to answering my questions. Would recommend them and will be using them yearly.

Juan was great. Very quick to respond to phone calls and was much more personable then the other services I called for estimates.
I had some scratches on beautiful stone tiles in the front entry and he did a great job with the stone restoration. He removed the scratches and polished up the remaining tiles to look just like new. It was a pretty awesome transformation.
In any case, I definitely would use Stone Masters Inc again without a hesitation.