The Glenner Memory Care Centers – Hillcrest

The staff are EXCEPTIONAL here. I liked that this day care is small with a client to staff ratio of 5:1 and a max of 25 clients. I like the fact that they believe in keeping everyone alert and engaged during the day (i.e. no naps).
The downsides (for me) were for the most part minor and not related to the staff (or within their power). One thing I always hated was that there are only 2 parking spots really close to the entrance so dropping off and picking up can be a challenge with a person of limited mobility. There is some street parking dedicated to handicapped spots, but when you are in a hurry, it’s not the most convenient. Another issue for me was being asked to commit to specific days/​month. I understand the rationale since they were small and needed to plan accordingly. However, theoretically having to pay for days even if your loved one doesn’t go due to extenuating circumstances didn’t sit well with me. I am not sure what the policy is regarding the notice for absences though, in order to avoid being charged. The hours of operation are 8 – 5 which eventually became too hard for me to get there on time for pickups.
I read somewhere that better elderly care is provided in nonprofit facilities and I believe it with what I saw here. If they had extended hours mom would still be going here, regardless of the fact she thought the art classes were pathetic (her words). This place is sunny, cheerful, and clean. Tour a few day care facilities and you won’t need this review to know that this place is great. Would have given 5 stars if it had extended hours.