Terana’s Pizza

Friggen horrible! Do not use this place. Our experience is this:
We order
They come after about 90 minutes
The pizza tastes freezer-​burned
The wings are tiny
The pasta cold and the sauce is thin
We call and complain and we’re hung up on 6 times
We call from a different phone and they say they’ll do something but never come back
We throw all of their garbage food in the garbage
Horrible, horrible, horrible.

we ordered special #4 a large pizza and wings with brownies
the pizza seriously was the worst pizza on the face of this earth
it canned toppings and the «sausage» was a ground beef topping
the wings had virtually no meat on them and the brownie was a snach brownie from like a little debbie pastry box
i would NEVER order from this place again
they slipped a menu into our hotel room
it was $ 23 and change for this terrible food

In agreement with all other reviews. I thought the special sounded like a good deal. Sadly, the X-​Large pizza is more like an average medium pizza. The man who answered the phone was rude; and the delivery driver had a heavy accent and was not too bright. I also was charged ten extra dollars for delivery charge and credit card use. It didn’t look like the $ 2 off coupon was applied, although they stated it was. Overall disappointment.

I agree with the previous review, This was easily the worst pizza I have ever had, who has bacon bits listed as a topping. They did not offer us red peppers or parmesan at the door, because supposedly that is something we have to tell him over the phone. Delivery guy parked in a handicap zone and took the pizza out of the trunk. Pizza took an hour to get here, tasted like cardboard, and they tried to overcharge us on the phone. I don’t understand how somebody could sleep at night knowing the horrible product that they are producing.

If there was a negative one million star rating, this place would have earned it.
The first tip off should have been right there on the delivery menu they slipped under our hotel room door: «Hotel phone blocks our number, call from your cellphone for discount» — we mistakenly assumed that this was because our hotel had a «preferred» pizza place (with ads on the room keycard) Oh woe are we for not seeing this sign and heeding its hidden warning…
1) Pizza took 90 minutes to arrive
2) Pizza was ice cold
3) Pizza was totally burnt on the bottom — not dark, not overcooked, not crispy, but completely black charcoal burnt
4) Bill was $ 10 higher than quoted over the phone — they tacked on a bogus delivery charge, didn’t apply the coupon, and charged tax on the inflated total
5) they screwed up the soda, we’re both pre-​diabetic and avoid sugar soda
6) The man with the HEAVY accent who answers the phone was extremely defensive and rude, I suspect we’re not the first people to complain about the subpar food
7) Every time I posted a complaint about them on the local Craigslist rants and raves, it got deleted as a «TOS violation» fair enough I thought since I used some pretty foul language, but here’s the interesting part: a few of those takedown e-​mails were in Danish. Yes, Danish. I suspect that this business is so sensitive about negative criticism that they employ some kind of reputation management service that is farmed out to foreign countries, where people troll for the business name and flag any ads that mention them. Very very sleazy.
Anyway — I wish I had further details, but we were on vacation and I threw the menu away. If you find yourself in the San Diego area and too tired to leave your room for real food (I HIGHLY recommend MxN in Hillcrest — amazingly cheap, amazingly yummy fresh Mexican food) I implore you to avoid Terana’s Pizza like an ebola infected chimp.