Target Clinic

If there was a –sign we will be back at 2:30 they would have helped, terrible customer service I waited over two hours to be seen and I pretty much had an emergency my doctor told me to go there.
No receptionist was there for an hour I waited for someone to even come to the front desk they told me that they took a long lunch the doctor and the nurse who is also a receptionist and they were running behind from the first set of people so they took a little longer
After waiting two hours (I was the second person only in there waiting) two people walk in that needed to get TB shots they took them ahead of me they didn’t even wait five minutes I asked why did you take them when I’ve been here two hours she said because shots are easy
I don’t care if they’re easier not so after two hours and 10 minutes I walked out I may end up needing to go to the hospital for an emergency because of their Horrid level of care. I simply needed a prescription cough medication!
I was also coughing like crazy and I asked for a cup of water at first the nurse said we don’t have any water here, they have sinks hopefully they wash their hands) I said you have a sink –she says well it’s just tap water I said at this point I don’t care where the water comes from I’m coughing and choking I think Kaiser made a huge mistake by putting a clinic in target with unprofessional people.
Go to Cvs — Walgreens– anywhere but here!

I recently came down with a serious sinus infection and decided it was time to get it checked out. I have Kaiser and was going to go to Urgent Care, only to discover the only Urgent Care locations are now in Escondido and Otay Mesa???
Umm. No. Also wtf, Kaiser?
So, I decided to give to Target Clinic a try and was really pleased! There was zero wait (anyone who has been to a Kaiser Urgent Care knows you can wait for hours), the staff was very prompt and friendly, and everything was extremely clean and new.
I got my prescriptions, had them refilled at the Target Pharmacy and got to look at all the Star Wars merchandise while I waited.
As for the price — my copay for the appointment was the same, but I probably paid a little more going through the Target Pharmacy than Kaiser. However, I was completely done in under an hour and I can never say that at a Kaiser location. Worth a few extra bucks.
I would definitely use the Target Clinic again!

Let me preface this review by stating that I hate going to the doctor. So when I learned I could simply go to target and stop by the clinic to get treated for my ear and throat infection I was very happy. But what made the experience even better was the nurse who helped check me in, Kim. Kim was extremely friendly and put me at ease right away. She answered my questions and made me feel comfortable. For the first time in a long time, my blood pressure wasn’t extremely high on the first try due to anxiety. I also observed Kim interact with the patients who were before me and she seemed to have a very good rapport with them too. The only reason I didn’t rate this facility at five stars was that the nurse practitioner who helped me seemed a little rushed. She asked me questions but then interrupted me as I was answering. Ultimately she was able to write me a prescription for my ear infection, so I was happy, but I just wish she hadn’t made me feel so rushed and had listened a little more before jumping in. Then I got to spend the next 30 minutes waiting for my prescription while shopping at target and got hot tea for my throat at Starbucks near the checkouts. Win!

Target Clinic participates in most health plans from a large variety of insurers and health care providers. As always, your coverage depends on the terms of your individual plan. Target Clinic is not limited to patients with insurance from Kaiser. Check to see if your plan is participating.

BEWARE!
Despite the numerous Kaiser signs — THIS IS NOT A KAISER FACILITY. Because most Kaiser members are part of the HMO, your visit to this clinic will be considered out of network care and will NOT BE COVERED at all.
I went in for a skin rash — a very simple primary care visit. I figured I would save time rather than book an appointment with my normal primary care Kaiser doctor. Unfortunately, what I DID’T KNOW was that this visit is not to Kaiser at all.
Super deceptive. Technically, this is a Target owned and operated medical clinic that just bears the Kaiser brand/​logo. All billing is through Target.