Sunline Energy

I HIGHLY recommend Sunline Energy. We met with one of the owners, Hayden, who is brilliant, articulate, dependable, very knowledgeable about every aspect of the process and is just a really great guy. He was able to explain everything to us clearly and concisely in our first visit. We had extra electrical work that needed to be done, besides replacing our electrical panel. We worked with Matt the electrician and he was really awesome! The attitude throughout the company is about quality work and great customer service. We have had our panels installed and working for 2 months now and we are sooooooo happy with everything! Also, we know that if a problem did pop up, they would be right here to fix it with a great attitude:)) I wouldn’t hesitate to recommend Sunline Energy to anyone:))

I am a very thorough customer and interviewed many solar companies. We finally went with Sunline. From the beginning, they were one of the most professional, thorough companies I have ever worked with.
Gerry who met with me was very patient with my unending questions. He answered them completely and quickly. It was clear to me that he really wasn’t trying to oversell, but truly wanted the right fit. Through every step of the process, he guided me to the right answer or person. He even found a great energy loan that just came on the market to save me even more money. What I really enjoyed was that he was willing to be flexible to what I wanted, but was able to explain the pros and cons of each product. In the end, after all my research, his proposal made the most sense.
Cal in accounting was also fantastic. He was very communicative, efficient, and professional. All instructions were clear and easy. He helped make sure that everything ran smoothly with my loan and was quick to do his end of the work when it was time for Sunline to provide something. The billing and invoices were a seamless process.
Nico in project management and Alex in engineering were also very helpful. They had to work a little ahead of the proposed schedule in order to work with roofers and coordinate work so part of the install could be done earlier.
Gabriel was one of the installers who wanted to make sure everything was correct and completed to satisfaction before he left. He worked around my schedule to make sure he could meet with me before he and his crew left.
With coordination, our install date came two weeks before it was scheduled, allowing us to fall under the NEM 1.0. This company’s ability to work together as a team is exceptional. All communication is transparent and responses are quickly sent.
I highly recommend Sunline to anyone considering going solar!

In a nutshell, my experience with Sunline Energy has been very streamlined and pleasant. Good customer service with competitive prices.
I signed my contract on 4÷5÷16.
They got permits and plans finalized.
They worked with my HOA to approve the work.
Installed on 6÷6÷16. Took 1 ½ days to complete. (16 LG panels).
Now only waiting on SDGE for inspection.
Shout outs to Mike T, Da Muy, Brian H, and Randy as the installers. Very personable and friendly guys. And thank you Matt (owner) for looking out for me instead of the bottom line.
Only hiccup was that they told me that they had to hook something up to my internet router. I mentioned that all of my ports were taken and if that would be a problem. No reply on that subject. So when they came to install it, I had to remove something from the router. No biggie, went to Amazon and bought a 5 port switch. Just FYI if all your ports are filled on your router.

Sunline people were great. They came on time and finished on time. They did a great job. I am very happy with them.

Just a quick update. We are thoroughly enjoying our new solar system and remain extremely impressed with Sunline’s service and follow up to see how the system is working and if we had any questions. We had been using the Solar Edge app to monitor energy production from our system. Sunline had Nick install a Neurio on our system. Nick was great. He explained not only the installation procedure but also how the device worked. Prior to leaving, he made sure that I had the app up & running. The Neurio device is quite amazing in that it not only shows live time solar production but also live time energy consumption. I’ve been walking around the house flipping appliances and electronics on and off to see what their immediate watt usage is versus what our panels are producing. It really allows you to refine your energy usage and savings. We couldn’t be more pleased with our system and Sunline’s service. Thanks Sunline!

I had almost contracted with another solar company and after months of frustration with them never doing what they said were going to do I canceled with them. One of our neighbors used Sunline Energy. We made an appointment with Gerry. He came out promptly. They told us exactly when the work would start. He went over and over and over all our questions. They actually started the work before the original dates. They were very professional they sent the people when they said they would everything went perfect. I highly recommend this company if you are planning on going with solar.

These guys know how to do business! Our install went nearly perfect if it weren’t for SDG&E holding us up on some technicalities with the contract signatures, but Sunline Energy took care of us the whole way. Thanks to Hayden and his entire team for getting us in business of making our own energy!

Today my system went online and worked perfectly as promised. The install team of Sok, Thomas, Po, Steve, and Paul worked through the challenges of my install and kept smiling. The sales process unlike many other solar power companies was low pressure and professionally packaged. The planning stages involved a lot of back and forth, but plenty of open and honest communication that eventually sorted out all the details just as I wanted them. The company held to their promises and delivered on time and swiftly got the system approved by SDG&E for net metering just under the wire before the program filled up. As you can see there are plenty of 5 star reviews here on Unilocal,so you don’t need to be looking around for another contractor. Sunlike is the way to go, period.

After shopping around for a reliable and stable solar panel installation company, I found what I was looking for. I am happy to say that every time I take a look at my sdg&e projected electricity usage, I am pleasantly surprised and delighted I went with Sunline Energy. My 8.125 Kwp system is stable, aesthetically pleasing and over-​delivering. The whole process was painless, and feel better about myself by contributing to a better environment.
A special thanks to Gerry E. for his expertise and professionalism.
Miguel
Bonita, CA

Highly recommended .
Every step was explained ahead of time and was carried out on time.
Competitive price.
Installed 2 yrs ago with no problems.
Gerry is a very good communicator with no pressure

Although our solar panels have yet to be inspected by SDG&E and hooked up to the grid, they were installed yesterday, and we’ve been extremely pleased with Sunline Energy. I’ll be sure to update this review after we’ve had them up and running, but we’re really happy that we went with Sunline.
My husband and I met in person with five different companies (including the big ones like Semper Solaris and Sullivan) and also got four online bids before moving forward, and we were happiest with Sunline’s presentation and package. One of the companies tried to grossly oversell us and one company (Semper) actually tried to undersell us, whereas Sunline’s proposal was perfect for our needs.
One of the things we most appreciated is that Justin, who first came out to meet with us, is an engineer, and he offered us a thorough explanation of what kind of package would work best for us and why. We had spent at least ten hours reading about the differences between string and micro inverters and also researching Sunpower, Solar World, and LG panels before we met with the various companies. My conversation with Justin didn’t feel like a sales pitch; instead, he explained in great depth why the solar system he proposed would work best for our needs, and why, based on our roof type and sun exposure, the package he proposed would work for us. We liked his technical approach, and appreciated that he really went over the pros and cons of each facet of the technology. We have a lot of Tier 3 usage, especially in the hot summer months, so Justin suggested using 16 Solar World 320 watt panels with a string inverter, which should hopefully off-​set our usage by about 92%.
We also really liked the ethos of the company. They don’t do advertising or offer referral fees, but rather just work off of word-​of-​mouth and Unilocal reviews. All of the employees are also Sunline employees, which means that everything is done in-​house. The tech-​oriented approach also really appealed to us.
They also handled our HOA for us, and Rachel from Sunline made sure that she got the various docs for us that we needed.
Cal from their Accounting Department also answered all of our payment questions for us, especially when I was a bit confused about what payments were due and when.
The only small negative is that scheduling was a bit tricky. We signed our contract on March 7 and had been told that we should be operational by early June, but then, when it came time to schedule our actual installation date, we were first given a week-​long date range in early-​to-​mid June, which meant that we probably wouldn’t be operational until July. Luckily our loan went through quickly, for our installation date got moved up a month, which we were happy about. There was some back and forth with Nico, though, on the exact installation date. We were told last week that our start date would be this Monday, but then it got moved to Tuesday, and then again to Wednesday — all within a one-​week span. I’m on a sabbatical from teaching and am working at home right now, so it was fine for me to move a few things around in my schedule so I could be home (you need to be there the first morning they start and then when they finish), but just be aware that you may need some flexibility in your schedule. Overall, though, Nico kept us in the loop, and made sure that we were aware of the time frame.
The installation crew was fantastic, and Brian, Daniel, Gabriel, Randy, and Mike were top-​notch. Before they began, they made sure that we were happy with how they’d be running the wiring and where the inverter would go in our garage, and they even went and got paint to match our exterior stucco, which they left with us after they finished. One of the warning stickers was even a little crooked (which we didn’t care about), but they took it off and put on a new one so it would be perfect. They did a great job of cleaning everything up, and the completed project looks sleek and clean. They even ran the exterior tubing along a rain gutter going up the side of the house so you don’t really notice it. Brian even emailed me some photos of what the panels look like up on the roof since I thought it would be cool to have them. It took them two days to put our 16 panels in.
Overall, we’re really happy with Sunline! As I mentioned at the start of my review, I will update this after our panels are fully operational, but we’re thrilled with how great Sunline has been throughout the process!

Sunline met or exceeded my expectations in every area except for one: Scheduling. Their process was a bit confused, I was verbally told over the phone that my panels would be installed in April and they were installed a month early, which was nice, but if I didn’t work at home that would be an issue.
That was my only complaint, the rest of the experience including the brief final walkthrough was great, the people that do the work are knowledgeable and answered most of my questions. Everyone who worked on my house seemed trustworthy and friendly, which was a great relief for when I wasn’t able to be at home.

Oh, and my hat is also off to Cody (installation leader) and Gabriel (installation electrician), in addition to Gerry Ebert (sales) and Hayden Gerson (executive). Thank you!

Thank you very much.
Steve, Rachel, Elaine, Alex, Hayden, Nico.
You are the best.
Alex & Yelena

Gerry and his team were absolutely fantastic. Their knowledge, skills, equipment, and price point were far better than anyone else I had met with and even left a few of those companies a little P/​Od. They offered me quality American made panels with micro inverters and the panels look quite nice compared to many of the panels going up around my neighborhood. Installation took less than 6 hours and I was good to go a few weeks later.
The only negatives about this whole process had nothing to with Sunline. I started the process back in September 2015 and my panels were fully active on March of 2016. Why did it take so long? Well, Chula Vista SUCKS at approving the permits in a timley fashion. Throw in SDGE being very stupidly picky about very minor little details and a process that normally takes about a month or two dragged out over half a year. So if you live in Chula Vista, be prepared for a long annoying road but once approved, Sunline will schedule you quickly and install your system in a matter of hours.
Don’t go anywhere else, Sunline Energy is the company you want to go with for solar.

I’ve had Sunline Energy installed solar panels for over a year now. Suddenly the web access to the solar panel data stopped. Haden helped me through some simple troubleshooting steps, from which we decided I needed a service call. Nick and Daniel scheduled a visit on my day off, which was a giant help to me. When they arrived, they solved the issue quickly. Nick took extra time to explain the technical details of the issue so that I could solve it on my own in the future. By the way, the problem in the system was due to changes that I made to my wireless network. They did not charge me to solve the issue.
I am so happy that I chose Sunline Energy to install my system.

We have a lot of solar companies to choose from in San Diego and I couldn’t be happier with my decision in selecting Sunline Energy. My selection came after interviewing four companies to learn of the differences and what’s important to me.
They are more tech and solution minded than a typical pressured sales call you’ll get from most other solar companies.
They use micro inverters on each panel and provide you a tool to view each panels performance with no additional charge.
Installers and technicians were very courteous, clean, friendly, and took great pride in their work and making sure I was happy. Thank you to my team — Sok, Tony, Paul, and Sinty!
I am so happy to longer see $ 600 SDG&E bills.

We had solar from Sunline installed in early September. We went with Sunline mostly due to the Unilocal reviews. We had 6 other companies give us quotes. From Sunline, we had Matt first come out. The price was very similar to other companies. But we liked Matt and told him we chose him mostly because we liked him and our first impression was to trust him.
I would like to give Sunline 5 stars but… I do give the installers 5 stars. They were the best! The panels look great and are much better than most others that we have seen. The wires are hidden, and the installers were wonderful.
Our panels were put in very fast. We signed in August and they were installed after Labor day in September. However, we had several communication problems. I had to be very vigilant to get answers from Sunline. Several things we were told were later denied. We had problems with the bank, the bank that Sunline said we should deal with because it is the bank that they have a special deal with. But then we were told one thing by the bank and something completely different from Sunline. I spent many many (way too many) hours trying to figure out what was going on. BUT Sunline always apologized and even paid one of our SDGE bills to make it up to us.
I recommend Sunline as long as you know to keep on top of things yourself. It will take work on your part but then you will be very happy with the results.
Update: Matt and Hayden, at Sunline, have gone out of their way to make sure we are happy. They have apologized for all the communication problems and told us they changed banks that they recommend. I think they are a company who really cares and it was just a set of unfortunate coincidences that we had communication issues.

I found Sunline Energy on Unilocal and was optimistic with the positive reviews. I’ve had other quotes given by other solar companies and nothing progressed because the other companies seem to push a power purchase agreement. Gerry from Sunline did not go in the sales pitch direction but rather explained the programs they offer, and the recommended system based on usage. There was no pressure and the pricing that was quoted was less than previous quotes.
The overall process went smoothly and communication was good. My system was installed in mid September and it looks great. I am able to track energy production on my smartphone and generate reports on total energy production. This process with Sunline was seamless and Gerry and the installation crew were great. I already recommended Sunline to a friend who ended up signing a contract with Gerry as well. Thank you, Sunline, for a job well done.

Just had our solar panels installed, very smooth process. Our crew which included the electricians Tom and Manny, the installers Randy, Ray and Da were all professional and had answers for any questions we had. Rachel was our admin point of contact, again answered all our questions and was quick to give us updates on each step needed for before install and what happens after.
Everyone was very nice and had we had a great experience. The only reason we had to give 4 stars instead of 5 is the failure to notify us of a rescheduling issue. The good reviews are well deserved.