Sunburst Window Cleaning

Found this company through Groupon. They did a great job! 2 guys came and cleaned all windows inside and out on my 4000sq ft house in an hour and a half. Windows look great, no streaks. They also cleaned all the screens in that time for an additional charge.
Only tip is that these guys are very busy so they were about 3 weeks out with scheduling. Highly recommend!

Brett and his helper are taking the lead on the window cleaning part of this business. They are servicemen busting their butts to make it work. They’re very professional, and they leave their shoes at the door! Great job.

Sunburst Window Cleaning was just here at my home and as soon as they came in, one of them, I’m guessing the owner, I didn’t get his name, had a horrible attitude telling me it wasn’t worth cleaning my windows as my home is old, and that it would be too much work for them, although they would do it. I tried to work with them, as I’m a very gentle, patient person, but after a while I just told them to leave and not clean my windows as he was upsetting me so much with his negative attitude. Please do yourself a favor and don’t hire them, don’t let them come into your house.

Wow. Bummer that this company has received such bad reviews. That’s just too bad…
If you can get Matt and Brandon to come do your windows, you would definitely be impressed. I’ve had a few window cleaning companies come by and I’d have to say that Sunburst Window Cleaning did THE BEST JOB hands down.
Sure, I may have docked a star or two IF I had scheduling and administrative issues but I didn’t have any problems from beginning to end. But even if I did, their work would’ve more than make up for it. Definitely going to ask them to come out for my next window cleaning!
Matt: If you’re reading this, you guys came out to do my window cleaning a few months ago. Sorry this review is long overdue!

I purchased a deal through the Union Tribune for this company.
When I called to schedule my appointment the customer service was horrible. Brandon (the man answering the scheduling line) was extremely rude.
The terms of the deal were not as I understood from the voucher. After clarifying the terms of the deal I discovered that their service would cost another $ 49.50 on top of what I had already paid. While a bit shocked I decided to continue with my appointment.
He was not able to schedule me for another month and when I hesitated (because I will be leaving for vacation the day after the proposed appointment) he presumed to say that I didn’t want to work with them and that I should get my money back. I was floored that he would turn away a client willing to pay.
Please don’t support this business with your hard-​earned money.

I would absolutely recommend this company. They showed up after we had to reschedule (a little late) but once they got there, they did a fantastic job. Matt and Brandon did a great job, took very little time and were professional and very nice. Don’t’ listen to the haters, these guys are just fine.

I also used a Coupon to start using their service. I own serveral rental properties so I very happy to find a company that will do a good job. I had them do my house first. I was happy with the outcome. Next I have a beach house which needs a lot of cleaning because of the salt air. If they do a good job there I will be convinced and I will be one happy landlord. Thanks for a job well-​done.

Finally used my UT deal yesterday now that the rainy season is finally done! Sunburst came out and gave me a great quote/​price, knocked it out quick and it looks fantastic! Definitely using these guys again, did have a little trouble getting a hold of them but I understand that selling that many deals at one time can be overwhelming so it was no trouble for me to wait a couple days to book my appointment, most other companies I called were booked a couple weeks out. They also gave me an extra discount based on how often I get my windows cleaned, so now I can get them done on a regular basis for about half of what I was paying before! Thanks guys!

I bought the Living Social deal for this company’s service. This is the email I sent to the company after having the worst customer experience with them (Brandon is the scheduler; Matthew is the owner):
4÷27÷2012 at 10:42am:
Brandon and Matthew,
I cannot believe the horrendous customer service I ended up experiencing with your company. Working with Brandon seemed perfectly fine in the beginning until he went ahead and rescheduled my first 1:30pm appt (on Friday, 4÷20÷12) WITHOUT my confirmation. Then we try for today, Friday 4÷27÷12, at 10am and NO ONE calls or texts me to notify me of the reschedule! I moved things out of the way and cleared all the window areas and rearranged my schedule for our appt today. I tried calling each of you several times (and left a voicemail for both of you) and texted each of you. I finally get a text back from Brandon at 10:20am (20 minutes AFTER the appt) saying that Matthew might want to reschedule.
I am probably one of the easiest and most understanding customers you could ever find. I love working with eco-​friendly and family/​independently owned companies and I make sure to give good Unilocal reviews, like the one for San Diego Dryer Vent Cleaning and Green Coast Carpet Care below.
Well, you don’t have to worry about rescheduling with me anymore as I called Living Social to cancel my deal and got a refund.
If you want to grow a sustainable business, it would behoove you to re-​work and improve your customer service and communication.
Michele

I used these guys when I bought a Living Social deal a while back. I thought they did a great job and at a seriously great price. They ended up giving me a great discount to do the rest of my windows too. Professional and thorough, I would definitely use them again.

Dont buy the sign on san diego deal! I did and now havent heard from them in almost a month. I hope sign on san diego will at least return my money.

the $ 35 special from sign on san diego deals is a scam! i confirmed with matt who is the owner of the company that for $ 35 it included 15 windows to be cleaned. when the window cleaning guys came to clean the windows they toldt me that it would cost $ 80 because it cost extra for clean up fee and that my house was technically 3 stories vs 2. something about 1 story being over 10 ft tall. complete rip off!!! don’t hire these guys!!!

Just had Matt come to clean windows. He and associates did wonderful job. I can highly recommend his service. They were neat, quick and did very professional job.

They showed up on time, did the job right and were surprisingly affordable! A++ highly recommended business!