Steven Lee Properties

Results sometimes vary with slp. Monica can be very sweet.

Monica is extremely unprofessional. Monica and her daughter have a terrible attitude. When moving in they were helpful and pleasant but as soon as I moved it all changed. Anything needing fixing that is not plumbing is and NO before you get the question out. My shower head was extremely rusted and green when moving in and when I asked her to change it, with out any hesitation Monica said NO. I’ve always rented and this is by far the worst most unprofessional management company I’ve ever had to work with. It must charge owners a really low percentage to still be in business.

First off, I LOVE Monica and Steven Lee Properties (Paris)!
My husband and I have been living in our apartment for one year now and haven’t had one bad experience with management. Monica and Paris are always so nice and friendly, and I don’t know who those other Unilocalers are talking about because it can’t be the same people.
Anytime we have had an issue, Monica is on it right away. We have yet to have a problem getting an issue resolved.
We love our apartment and the neighborhood, and the next place we rent will be with Steven Lee Properties.
If you’re not renting from them, you should be!

I’m a pretty well-​established Unilocaler so if Unilocal filters this review we’re gonna have beef.
I’ve lived in my place, managed by Monica and Steven Lee Properties, for three years. I won’t wax poetic on the place itself, even though I love it, but my dealings with Monica and Steven Lee Properties have been excellent.
When it comes down to it, Monica makes it feel like you’re living in a close-​knit neighborhood even though she manages a million properties. She remembers my name, she remembers where I live and the garden I put in in the yard, she goes out of her way to make sure I feel well taken care of. Her team brings a little personal touch to the property management business, which is perfect in this kind of intimate, friendly neighborhood.
If you need more concrete examples, once I totally forgot about paying rent and brought a check in on the 15^th. In theory my lease says I’ll have to pay a fine for every day after something like 5 days after rent is due. Which means I would have owed them bank. But you know what? They charged me the regular late fee — which I deserved to pay — and nothing more. That’s good.
I’ve had to call a maintenance guy on occasion and whenever they send someone over, always same-​day or next-​day, they’re so friendly and have worked on my property for years and years, citing this and that that they’ve done over time. And they always get the job done and leave me feeling confident.
I’ll be moving out soon, and I’ll be hiring a professional carpet cleaner to clean the carpet before I go. Because that’s what you need to do to get your deposit back. It’s just the reality. When I moved in the place was spic-​and-​span, and if they need to keep a little of my deposit to make it spic-​and-​span for the next person (let’s face it, no one’s perfect and I’m not a professional cleaner) that’s fine.

Hi all!
Just wanted to briefly note the amazing opportunity to work with Monica and live at the complex off of 30^th st for about 5 years. The hard work of the team at Steven Lee Properties has always been apparent as I have never waited long for repairs that need to be made, etc. Notice was always given when they needed to enter the building, absolutely never any issues. The only reason I am moving out was because I bought a home and am moving out of state… otherwise, I would have been there for many more years.
I have to say, Monica has efficient and effective communication… an absolute wonderful woman to work with.
I see there are a number of poor comments regarding the property and process, but I have to say mine was very positive. I am sure there are also many more out there as we tend not to comment on the positives, right?

Unfortunately, I have to agree with the comments concerning Monica in the two previous reviews of Steven Lee Properties. I lived at my location for two years, and adored my apartment and landlord, who did all the property grooming and repairs. However, the experience I had moving out of my apartment was such that I would never recommend Steven Lee Properties to ANYONE.
I was able to move out recently with only a 30-​day notice after the company did not follow up on my signing a lease renewal (which I didn’t know I was supposed to sign) that I had received by e-​mail in June. This was the company’s mistake, but I felt like I was treated poorly because of it. Monica took one 2-​second step into my freshly-​cleaned apartment, after being 10 minutes late to our appointment, and stated «This still needs to be cleaned». Needless to say this is not what anyone wants to hear after spending hours cleaning their apartment, and, to make matters worse, Monica had invited a prospective tenant to view the apartment at the same time I was having my walk through. I was embarrassed and irritated at this first bit of unprofessionalism.
I came back to clean my apartment even MORE, spending money at the store for supplies and several hours scrubbing everything Monica had mentioned. To my chagrin, she had sent a couple to look at the apartment WHILE I WAS CLEANING, telling them that «there would be someone there». More embarrassment and irritation.
Finally, even after I fixed all the cleaning mentioned, I was still charged a stupid $ 75 cleaning fee and delivered my deposit return several days late. Not to mention, Monica chided the tiny screw-​holes in the walls as «huge» and told me that I should have cleaned the walls because «painting was not included» which is B. S in California after a lease is fulfilled.
I was appalled by the unprofessional manner that Monica Falloon handled the termination of my tenancy with Steven Lee Properties. She needs to take a class in business etiquette. A gigantic disappointment after spending a lovely two years at my place.

Monica Falloon is the most unprofessional property manager I have ever dealt with. I just moved my GF out of a house that is managed by this company and woman and she was rude from the get go. She no showed for the initial inspection and didn’t call to even appologize and then lied to us when she said she didn’t have the cell number that my GF has used for 5 years now! Monica had called her quick for sure if the rent was even a minute late for two and one half years! Also, she tried to charge us for paint after 2.5 years which is not lawful. When I tried to fix the things on her list of abnormal wear and tear, she tried to tell me I couldn’t paint the walls with the same color because it was «altering» the place which is clearly against civil code that grants the right of the tenant to repair issues in the dwelling. She blamed BLACK MOLD on us in a shower without venting and told us that we didn’t clean enough. She ignored requests to fix a water damaged floor, a broken window and even a GAS LEAK downstairs from the other tenant! The house has many violations of electrical code and when I informed her of these issues, she told me to «shut my mouth»! Don’t move into 3026 Madison Ave 92 116!

I contacted Monica Falloon when I was living in NYC and had a condo in City Heights that I needed to rent out. I had been working with another property management company that did NOTHING for me. When I originally spoke with Monica, she was with Cethron, and she was so helpful! I was concerned about contracting with a company when I was thousands of miles away, but my concern vanished when she found tenants for me very quickly. When Monica started Steven Lee Properties, my account was moved over there, and it was a very smooth transition. Actually, other than my monthly statements having different letterhead, nothing changed.
I’m a self-​admitted high maintenance owner, and I know at times I have probably driven Monica to head straight to a bar after work for shots, but she has been nothing but helpful and patient with me. She kept me in the loop as tenants have come and gone, and I very happy with my relationship with her and Steven Lee Properties. If you are an owner and need a property management company, or if you are looking for a place to rent, I suggest contacting Monica and her team at Steven Lee Properties!

The absolute worst, worst, WORST company I have ever dealt with, not only in San Diego, but anywhere. Completely unethical and unprofessional. Monica Falloon, the owner, is a liar and a cheat. She will say ANYTHING and lie about the property to get you to move in, then just not want to be bothered once you are moved in when problems arise. I would never in a million years rent from this company again, and I definitely would not use them if I were a property owner.

Steven Lee Properties will find you nice place. The Property Manager Is really friendly at first. She has a huge list of good little properties that will probably match your immediate needs. But that is where it ends. After you are moved in your on your own. Noisy neighbor? Your a whiner. Window broken? So what. Fridge freezes your juice no matter what the setting? Your an idiot. It boils down to they dont do their job. They dont care. You are a number on a spread sheet. They raise rent randomly on different tennents in identical units on identical leases. Its weird. Their Weird, and I hate them. So will you. Stay away from this twilight zone we call a home.

I got nothing but good things to say about Steven Lee Properties (they just merged with Cethron Property Management, and Steven Lee is their new name.
I did a lot of searching for a place to live when i got back to san diego. But i ended up going with a place managed by these people. The staff was friendly and helpful. The place is great. There’s a bar across the street.
What more could a man want?