Starbucks

Been here a few times. I usually order the same drunk from all Starbucks, Carmel Frap. I order a Carmel frap here and after getting my drink it did not taste right, it tasted sour. I told the male barista who had a remark to say instead of offering to remake it. I had to request him to remake it but had an attitude. He remade it with a new milk. It tasted better but not great.
Corporate Starbucks needs to come in, clean house and hire friendly baristas who can actually make drinks.

The wait took absolutely forever for my drink. On the bright side the workers are nice.

If only we could give negative stars, because this starbucks really deserves it. crap service, takes forever for something basic to make, always out of something, workers are rude (young females), fire them all! Corporate needs a new team hired here, seriously. drive the extra miles for the one at bonita rd or spring valley.

Horrible horrible service … Girls are always rude and never greet anyways or say thank you… The is the worst Starbucks I have ever been too … ZERO STARS

Horrible service. I have to give u guys one star. The last time I was here u guys did a okay job on serving me under 10 mins but come on I been here more then 5 times now only because I do my grocery shopping and I know Ima be in the store for more then 30 mins so I can’t wait for my drink but you guys lag so hard it’s sad! For being a busy Starbucks and being baristas I would think u guys be faster at making drinks and costumer service. Not gonna lie some of u baristas are bitches. If u don’t like your job nobody is forcing you to come in and work. It just sucks cause if I worked at Starbucks I’d treat the costumers as if I was making myself a drink.
This Starbucks blows. Save ur money and go to a different one

It’s below average. It does kinda suck that they’re always out of certain things, management probably needs to improve. But the staff had a great sense of humor and positivity telling me they’re the «#1 Starbucks!» LOL! That gave me a good laugh, and laughing is always a good thing. Their chill-​attitude and humor brought them a 3-​star instead of 2-​star.

This place is a joke. Very rude. Customer service is horrible. The greeting was forced. I’m waiting for her to acknowledge me and nothing while she cleans. I wish I couldn’t give a negative review.

This place is a joke, I can make better coffee at home. The employees are clueless and they are always out of something. The cashier walked away, grabbed a kart and went shopping at Ralph’s while ppl were waiting and the only other employee didn’t look up once. My drink was nasty… never going back!!!

Don’t expect all the fixins’ that you would find at an actual Starbucks location. I stopped by here because my friend was getting a pedicure close by. The baristas are friendly and our drinks tasted good. This is inside the Ralph’s grocery store so it’s not as clean looking. The stands around the Starbucks kiosk were unorganized, dirty, and not fully stocked. Again, don’t expect to find everything here. Go visit an actual Starbucks location if that’s the case.

Terrible customer service. You let a customer not only pay for her groceries at the barista but let her friends proceed to cut and place orders.
Awful experience!

Due to a warehouse issue this Starbucks hasn’t had many of their main ingredients for weeks. They’re unable to make drinks like fraps and some refreshers. The girls are rude and probably have never worked serving customers in their life. Cristal was a real piece of work and should be fired

This place sucks and barista need to be trained more. No frappucino, no refreshers and no matcha. What the heck is this place.

Lol this Starbucks is a joke. Went here earlier today and there was just a girl working. After she gave a drink to a customer, she didn’t even say «Hi, I’ll be right with you» or anything. She just put some useless stuff away and put her music on before helping me and someone behind me to order.
While I was ordering the girl seemed like she was in hell and didn’t even want to work. Like why even give a bad attitude to a customer?
So when she gave me my drink, it was TOO sweet. Like damn are you trying to kill me or what. Lol, that girl was just ridiculous. They need to interview their employees and hire outgoing ones. Wish i didn’t give them this one star.

Out of whipped cream for my Caffe Mocha… again! That’s two weekends in a row! They’re practically located inside the Ralph’s grocery and they can’t grab a can? Attendants lack interest and enthusiasm. I won’t be surprised if they shut this location down in the near future.

Came here on a nice cold day to get a nice hot drink and there were 2 baristas. Don’t quiet remember their names but they were both females. I had been waiting in line to be next as they took the order of the customer before me. Seemed very much like the customer knew the workers & both the baristas didn’t even take my order yet as they were just chit-​chatting away about their lives to the customer. After awhile, One of the baristas finally said «we will be with you in a minute.» But it did not make sense how there is TWO of you but both of you are helping ONE customer. I was waiting in line for about 7 minutes after they said that & I stormed out that Starbucks because My order was still not taken after 7 minutes!!! Ridiculous! Customer service is VERY important and they did not have that!

The baristas work p damn fast and the location is v convenient. Since it’s relatively new, it’s rarely ever packed which is a plus. I went at happy hr and it wasn’t that packed like I expected it to be.

I waited for ANYONE to say «Hello» or «I will be right with you», but no. I must have stood there a good five minutes before I got a «what would you like?». Hmmm, maybe an apology for the wait? Even if you don’t really mean it, say it. This is walking money folks! We are a paycheck. This was the employee who was unpacking and finally turned around to help. At this point she went straight to making my drink which was a bonus for me however maybe wash your hands before making a drink?
This morning there were TWO employees but one taking orders and making drinks. Meanwhile the other was unpacking boxes. There were 4 customers waiting on their drinks and 3 people in line, I included.
Another 8 minutes later I received my drink, so hot I burned my tongue!!!

Why I gave 4 stars, this Starbucks is pretty cool, they’re located inside of Ralph’s so I definitely did my grocery shopping and got my frapp (all smiles) especially in the morning. The customer service was great, there’s usually a line but what do you expect, its Starbucks. The wait is kind of long to, depends on when you go, they dont have a lot of people working so cant really expect quick service. Its in a very convenient location. So I don’t have to drive out the way to get to one. If you put your order in then go shopping they’ll hold it for you until u come back, probably depends on what you order though. Most likely. The reason why I didn’t give them five stars, is, because, they don’t have the MOZZARELLA PANINI !!! My favorite snack that Starbucks offers. Omfg they don’t have it, but besides that everything else is alright. Parking is alright depends on when you go.