SD Laptops

I could not be more pleased with the service, expertise, pricing and results. My laptop had issues… to say the least. After a $ 70 inspection from Frye’s Electronics, Frye’s wanted $ 500 more to «fix» them and charging me line item separate for every step in the course. I said, No thanks and went to SD Laptops who did all what Frye’s was going to do for $ 200. And right away. And then when I contracted a virus or something, stopping my «newly, improved laptop» from syncing to the internet a week later they spent 3 hours scanning, removing the problem, searching for any other unknown problems
, teaching me… ALL FREE. Why…“because you are our customer”. I will go there for life and recommend them… both Wei and Shannon… you are treated so fairly by knowledgeable, pleasant professionals. If there were more than 5 stars, I would give them more.

I have had to bring my Mac Airbook here a couple times for some fixes. Most recently I spilled water on the keyboard and had to have the logic board replaced. They had my computer up and running very quickly. When I picked my computer back up there was a minor issue with the power button. I had to drop my computer back off that day, but soon they called me to tell me they had figured out the problem and were going to fix it at no cost to me. I have always received great customer service here and they have always resolved my computer issues very quickly. I highly recommend SD Laptops for all your computer needs.

Great service, even with a few hiccups (more so problems with my particular laptop and not with SD Laptops!)
My 2.5 year old Samsung Series 5 Touchscreen’s display/​hinge had an issue where the display would turn off if you opened the lid past 45 degrees.
I dropped it off on March 29^th and a couple days later got a call saying that it was most likely a cable that needs to replace so I okayed it. About a week later I got another call that the cable came in but unfortunately didn’t work, no worries, ordered another cable. About a week later I got a call saying that the new cable was installed and everything worked fine, total was $ 116.00 with $ 89.00 in fixed labor, $ 2.00 tax, and $ 25.00 for the video cable that needed to be replaced.
I went back to my office and everything worked fine, except I unplugged the AC power and everything shut off, despite the battery being full. I took it back to SD Laptops the next morning and they took it apart right then and there and double checked the connections and reseated the battery, put it all back together and everything worked fine.
I definitely recommend SD Laptops and I also want to remind everyone is that you get what you pay for and do your research when buying laptops! (This will be my last Samsung laptop…)

I had been putting off getting my computer fixed because I didn’t know what was wrong or how much it would cost! They knew right away what was wrong and had very reasonable prices. They kept me updated with any extra parts they needed to order and had it done in a very reasonable amount of time. I would definitely recommend them and only wish that I had gone there sooner!

Nailed it. Totally lived up to the Unilocal hype. I solely chose this place based on Unilocal reviews and it did not disappoint. I took my external hard drive to Shannon as it was failing and I was 100% nervous I was about to lose everything (I am a pro photog so NOT good). He got all of my images transferred over to my new RAID drive and replaced a screen on a MacBook as well as transferred all info from a previous MacBook. All of that for less that $ 300
Shannon is professional, intelligent, very kind and clearly knows how to successfully run a business. No complaints!

This is the 3^rd or 4^th time we’ve used them and the 5 Star ratings are well deserved. Thanks again guys for all your help

These guys are rad, efficient, kind and fair. That’s all. Keep them in business. Simple.

I was in need of new battery for my Macbook Pro. I ordered my battery through the phone and it was ready in less than a week or so. I came into the shop to get my battery replaced and it was replaced in less than five minutes. I also received a warranty with my battery replacement. 5-​star quality customer service. Thank you.

These guys ROCK!
I found them from a Unilocal search and was NOT disappointed. My MacBook died and they not only fixed it with not data loss were also to find an obscure recall for my machine and it only cost me the labor. I would totally recommend then to anyone.

Fare labor rates and very fast response. Advice were honest and helpful. Staff is knowledgeable and resourceful, and willing to share information in a easy to understand terms. Easy to find location and convenient working hours. Overall great shop.

I brought my Lenovo yoga pro 2 in because my keyboard randomly stopped working. They offer a flat rate of $ 89 for labor and any additional prices depending on the parts needed. They tried to refresh my laptop at first to see if that worked but it didn’t. They called me every time they needed to do something that might make me lose my data but they won’t go ahead with anything without your permission. Then they waited for my call to order the new keyboard which took 5 business days to come in and I had my laptop back in less than a week. I definitely recommend this shop for any laptop issues they got your back!

I am very pleased that I chose SD Laptops to work on my Toshiba. This is the second time they’ve worked on my poor beastie (damn! viruses) and I am happy happy happy with the communication that they have with me while they work to sort out this latest glitch.
Thank you all for doing what I can’t and for being affordable!
If you’re looking for an honest, reputable laptop/​computer repair business you’ve found it here.
PS Sometimes parking is difficult to find nearby but I can always use the exercise!

This place is great. I had a cracked return button on my laptop keyboard. I called Shannon and he said he needed to take a look at it to see what the repair would cost. I took it in the same day, he takes a look at it and says «hold on a minute» and walks away. Comes back in about two minutes with a replacement return key. Takes the broken one out, places the new one in and Bob’s your uncle my laptop is good as new. I ask him how much I owe him and he says there is no fee. I’m in and out in less than 5 minutes. I definitely recommend this place and will go back there if I need any more repairs for my mac.

I am very happy with this place. I took my six year old Dell in there because it had water damage on it. They fixed it, which took about five days (the only unpleasant part) and charged me $ 89. I took it home and it was fine for about a week then one morning it just wouldn’t turn on. I took it back and they tried to fix it again, this time it was under their 30 day warranty from the date I paid them, so there was no additional charge. They were unable to fix it and therefore I bought a new computer. I took in my new computer and Shannon used my hard drive from my Dell to put all my old data on my new computer free of charge. He even showed me how to get my slideshow running on my new computer.
These are good, honest people. Help support local businesses and support these guys.

Fixed my macbook pro (which I was sure was a gonner) in record time and for a very reasonable price! They were also able to recover some of my files that were corrupted on the hard drive at no extra charge.
These guys are the truly knowledgable computer repair specialists out there… not the «geniuses» at Apple!

Just had SD Laptops repair my laptop. My 1 year old pulled it off a table and when it hit, some connections came loose. I brought the computer in at 9am and they had repaired it by 3pm. Great service and if I need repairs again, I’ll definitely bring it back to them.

I broke my laptop screen, and did a quick search of places where I could have it fixed, most gave me around the same price, a few dollars more that here, but nothing big. I came in to get a quote not only on price but also in time, the price was the same as quoted on the phone (nice!), but they said that it could probably be ready by closing time (3pm on Saturday) if they had the screen, but they could let me know in an hour… well, they called in an hour to say it was ready!
I am writing this review on that broken laptop, so I am happy for the job they did, and probably would go back to them if I need to (hopefully I won’t)

This review is 2 months post service. Through Unilocal,I chose SD Laptops over competing laptop service based on the reviews, the content on their website, and over the phone conversation guaranteeing their $ 89 flat labor fee based on the concerns I had over the phone.
I have a Toshiba laptop. My issue was that it contracted the «Ransomware» virus. It obliterated everything I ever saved on my computer. I was crushed. Not even my Techie friends could help me because if you are familiar with this virus, you have to «pay» for a code to reopen the files. Knowing that nothing is guaranteed, I had SD Laptops wipe my computer clean and I opted to have them replace my battery.
My husband also had the «Ransomware» virus on his brand new Alienware CPU and also had his hard drived cleaned out as well. That and he added on other services from SD Laptops.
When we brought in our laptop/​CPU, it was literally a week before Thanksgiving. From the counter, we both saw rows of computers, CPUs, laptops and knew right then and there it was going to take longer than a day. We were told that the employees are working hard and getting things done in an efficient manner but it may take a good 3 days for us to pick up our stuff. We weren’t in a hurry so the time frame was just fine. I appreciated the fact that they called us for any updates or questions.
Anyhow, the timeframe they had given us was true to word and it was ready within 3 days.
Unfortunately, if you have passed by SD Laptops then you are most aware that parking is off street so finding a nearby spot is a hit or miss. There is no parking lot and its in an area where traffic can be terrible, let alone ZERO chance of finding legal parking unless you double park somewhere. Needless to say, I missed out on picking up my stuff based on finding NO parking at all and called the business to let them know that I had no choice but to pick it up first thing in the morning.
My husband and I found parking at the front of their store the following morning (11−25−14) and waited along with 3 other customers… waited…waited a good 15 minutes after opening. The guy who was supposed to open up the store was running late. When he opened the store, we had to wait even longer. Everything that could have went wrong with him getting the store open, went wrong (waiting for their computers to warm up). I was pissed off at first because I had appointment that was now being stretched thin as far as timing but his constant apologizing diffused my mood a little.
Aside from the parking (beyond SD Laptops control) and the late employee, I can tell you that the people who worked on our computers and Cameron was top notch. Its 2 months later and both my laptop and my husband’s CPU is running like brand new again.

If your laptop is ever broken and need a quick fix you should bring it here (:
I broke my Macbook Pro screen about six months ago. I procrastinated on getting it fixed; however, I bookmarked this place awhile ago and decided to give it a go. I called SD Laptops to see how much it would cost to replace my broken screen. Shannon told me over the phone $ 189, $ 89 for labor and $ 100 for parts. I thought that the price was reasonable so I brought my laptop in. When I went in he took a glance on my laptop and told me it would be $ 189, but he remembered that I mentioned that I was a student and I had asked if he would give a student discount or something of some sort. I really appreciate the fact that he remembered me asking that over the phone. He gave me a $ 10 off of my purchase.
It took less than 48 hours for Shannon to fixed my laptop screen. He gave me a call when it was done. I was so happy to see my laptop in working condition again because I was completely bummed when my screen broke 6 months ago. Shannon was kind enough to even popped my little dent out that was on my laptop too! I didn’t notice it until I got home though. Thank you so much Shannon for fixing my laptop! I know my laptop has been through so much abuse but you were able to mend it back to normal again (:

My computer was sick, so I turned to Unilocal to find somewhere to take it. I ended up at SD Laptops. Shannon called me and said that my computer had been diagnosed with a failing hard drive, plus some viruses.
After being without a computer for six days, I was happy get his call today that it was ready to be picked up.
The service was fast, the rates are reasonable, and I highly recommend them!
Update:
My sick computer finally died (blue screen of death), and I replaced it with a new one. I took both the old PC and new PC to SDLaptops to have Windows 8 removed from the new one, Windows 7 installed, and the contents of my old hard drive transferred to my new hard drive. It was done quickly and efficiently.
I highly recommend SD Laptops for all of your computer needs.