Scripps Clinic Del Mar

The medical staff is great and attentive. HOWEVER, the receptionist at the front desk of the weight loss clinic is beyond repulsive. She spoke to me on two separate occasions in such a manner, I found myself not wanting to continue going to the clinic. It got to a point where I decided that I can no longer go to a place where reception is off putting AT ALL (ended up cancelling my appointments there). The first time she snapped at me– I thought she might be having a rough day (we all do) unfortunately, this woman’s unbecoming behavior was constant. I cannot remember her name, but she was waif like thin with short black hair. Will not be returning EVER AGAIN.

I went to an appointment yesterday with a new Family Medicine doctor at Scripps Clinic in Carmel Valley. My new doctor, Jasmin Grewal, was and is wonderful. Meeting with her was prompt, friendly and thorough. I have been to many doctors over the years but no one that I’ve ever seen has the intelligence and likeability of Dr Grewal.
When she is talking to her patients she is caring and gave me plenty of time. Can’t speak highly enough for her

I would give Dr Schlitt 0 stars if I could. He is very arrogant, and did not listen to me, the patient. I came in for a condition that I have chronically in the Winter for which I have been sucessfully treated with the Zpac, for the past seceral years. I usually see Dr Benke at this office (an amazing Doctor) but she was not on there that day. Dr Schlitt refused to give me the Zpac, and is subjecting me to an antibiotica I have never taken before. I have had a bad reaction to an antibiotica before, and had to deal with hives for several months, so I prefer to take an antibiotica which I know works for me, and for which I know I don’t get a severe reaction towards. Then Dr Schlitt made we wait for an hour for the written prescription of this medicine. STAY AWAY from this doctor, and see Dr Benke or Dr Julia at this office — they are real doctors, listening and making decisions TOGETHER with the patient.
Because of this, I have to go to the Urgent Care and wait there while feeling sick, and spend another $ 20.
UPDATE: Thanks to a great doctor at Scripps Urgent Care I can now start my Zpac. Due to the arrogance of Dr Schlitt I had to waste 3 hours at Urgent Care getting my medicine

What can I even begin to say about this place? They are PHENOMENAL! Dr. Pacella exceeded all of my expectations! The entire staff from the nurses, to secretaries to assistants, everyone was super preofessional, knowledgeable and went above and beyond. I had a breast augmentation done in June of 2013 and I have never been happier. The results were amazing. I had a difference in cup size of about 1 cup between breasts due to pectus and he totally fixed the imbalance and made everything even out. I’d be more than happy to share information for those wanting to know more. All I’m going to say is you definitely get what you pay for! The consultation was in depth, thorough and left me feeling confident with the plan we decided upon. If you’re considering any plastic surgery procedure, I would definitely recommend Dr. Pacella and his team. And this is coming from a fellow ICU nurse!

Dr Lee is my ENDO AND HE is fantastic! Now that I’m pregnant and have hypothyroidism, I took it upon myself to finally see an endo. He spent an hour with me getting to know me and answering all my questions. He was kind, attentive, and knowledgeable. He is getting my tsh to under 2.0 which is amazing and I am already feeling better with the raised dosage. Can’t recommend him enough!!!

i love everything about this office! i walked out of my first visit with a huge smile and knew I was in great hands.

Dr Lee for weight management is awesome!
I’m so happy I came here. I will update my experiences with him each 6 weeks. Today was my first visit and I was very very pleased.

I few years back I was searching for a new primary care Dr. I saw Dr. Schlitt when I had a bad cold. All I can say is that he was test happy. I knew I had the common cold and needed something to relieve it. Right off that bat, he wanted to run tests and when I told the nurse I wasn’t doing it. he came and tried to convince me.
That was the last I saw of that office.

If I could rate this family practice a zero star I would! They put REAL doctors to shame and they are what gives insurances and doctors a bad rep for being money hungry. I don’t want to make this long or get into to boring billing and minute details, but basically what Kevin L. was saying about them over billing is true. I experienced similar problems with them and the woman who handles their billing. I wanted to get an annual physical done and they made me schedule a «pre-​appointment» to talk to the doctor about basically the same things that I was planning to go over during my physical. So that was an extra $ 40 out of my pocket plus God knows how much they charged my insurance for this wasteful visit. The irritating thing is that I have been a Scripps patient for so many years and they have ALL my records on file. When I mentioned this to the reception she didn’t have a good answer as to why they did this. Then comes the 2cd appointment the“annual physical” which I specifically told them is all I wanted, just the preventive check up. I have been doing this every year with Scripps Encinitas and get billed ZERO. They end up doing EKG which I asked if this was even covered and they said it was part of the physical. After the visit they tell me that I need to schedule ANOTHER appointment 3 weeks later to get my results. SO I’m sorry but if I am sick then you should call me and tell me ASAP and I will come in and see you, BUT if I’m healthy and nothing is wrong don’t make me pay an additional $ 40 to see you. That TWO extra visits=$ 80. Needless to say, I never went to the 3^rd visit because at this time I knew they were just after my money and my insurance. NOW here’s what really gets me. I get my bill, and I now have to cover over $ 200 because of the un-​necessary EKG that I never even asked for. I called the doctor and was only able to speak to the woman who handles the billing and she basically in a nice way tells me tough luck. I told her that I felt that their practice was only after money and ended the conversation because I knew it was going nowhere. Here’s the sad thing, this practice is taking advantage of a system that is going through major changes. I will be filling a complaint with the Scripps Medical and have friends and family in the medical field that are appalled by how this has all went down. When you go to your doctor you want to be able to trust that they have the best intention for you, but these doctors would probably sell their patients organs to get extra money. SHAME ON YOU DEL MAR. I’m back at Scripps Encinitas and regret ever giving this clinic a shot.

My Scripps Dr in Rancho Bernardo referred me to a specialist at this location… Michael Lee, M.D. He has been a tremendous help to me and I have been very very very pleased with my overall health improvement as a result of his care. I have always been treated so nicely by the front desk people as well as the nurses. Overall, coming here for appointments is always a very pleasant visit.
I would highly recommend Dr. Lee to anyone needing his services. He has listened to my concerns, addressed them well, and has helped me reach my health and fitness goals in the past 3 months under his care. I am a very grateful and happy patient!

Really a great place to go… clean and organized. Great staff and Great doctors.

Dr. Schlitt and Dr. Benke has been our doctors for a few years. Both are good doctors while it was Del Mar Family Practice.
Before this private practice became Scripps Clinic Del Mar, our out of pocket medical expense was considered okay. We had a good medical plan but every time we had the semi-​annual blood work done I would get billed nearly $ 100 from Del Mar Family Practice for lab work that were not completed covered by our insurance. Which was surprising because none of our previous doctors ever billed us for additional cost on our lab work.
When Del Mar Family Practice became Scripps Clinic Del Mar, our bill for lab work from Dr. Schlitt’s office increased to over $ 200 out of pocket after insurance coverage. By this time we had increased the medical coverage on our insurance plan. I called and talked to the woman at the clinic who handles the insurance & billing and she flat out told me that «I just don’t understand how insurance work». I explained to her that I’ve had discussions with our insurance company.
Our insurance company said that Del Mar Family Practice & now Scripps Clinic Del Mar had been billing all our lab works separately instead of the more affordable bundle. They said for example if my blood is to be tested for 5 different tests, instead of using the bundled lab work that covers all these tests, Del Mar Family Practice and now Scripps Clinic Del Mar had been purposely billing for each test separately because they get PAID more from the insurance company.
Back to my conversation with the woman that handles insurance billing at Del Mar Family Practice and now Scripps Clinic Del Mar for Dr. Schlitt’s office. I asked her why do they keep billing me a higher out of pocket expense for my lab work despite that we had increased our medical coverage twice now. She says, when your insurance give us a range of what they will pay for a certain service or lab work, we always charge the highest amount. So I said if that’s case then why am I being billed for $ 200 beyond what my insurance just paid you for the lab work? No response from her. So I said «I think for example if my insurance is willing to pay $ 100 for a certain procedure or lab work, your office is willing to charge $ 200 and have no problems with the fact that its your patients that has to pay for the additional $ 100 for the service or lab work.» NO RESPONSE FROM HER. So I take that to be true. I’ve asked this woman to have Dr. Schlitt to return my call to discuss this situation and have even left a direct voicemail for Dr. Schlitt. To this date, I have never received a call back from anyone at the Scripps Clinic Del Mar. This tells me that they do not care of loosing 4 patients over this matter.
Dr. Schlitt & Dr. Benke are both good doctors but we can’t continue to afford their greed. I looked into our bills from his office and within about a year, we were paying over $ 600 additional out of pocket to pay for the overcharge of lab work by Del Mar Family Practice & now Scripps Clinic Del Mar and this is in addition to the co-​pay.
We’ve since changed doctors and we now also have another wonderful doctor and its large hospital affiliate and for the last 12 months we were not billed for additional lab work expense not covered by our insurance. I called the new doctor’s office about to see what we needed to pay to cover what our insurance didn’t cover for the lab work. Our new doctor’s groups office said that insurance covered it all and there is no reason for patients to pay out of pocket for lab work if they had sufficient insurance.
I guess some doctors are more concerned about taking advantage of the patients and their insurance policies rather than taking their FAIR share. Maybe this is one of the problems with the U.S. healthcare system and why healthcare is so costly in the U.S.

Everything about my experience with this office was excellent! I was very concerned after my MOHS surgery to remove skin cancer tissue from my nose, as pretty much the entire ball of my nose was now gone. I was referred to Dr. Salvatore Pacella for the final reconstructive repair work. During my first consultation with Dr. Pacella, he had me look at my nose. All I saw was a big «hole» and I wondered what is he going to be able to do with that? As tears filled my eyes, he reassured me that when the final surgery was complete, I would barely know that anything had ever been done. He was right! Dr. Pacella performed a forehead flap to repair my nose, and after a process of 3 surgeries over about a 2 ½ month period, my nose looks amazing! It has only been a little over 4 months since the final surgery and unless you look very close, you can’t even tell anything was ever done. Dr. Pacella reassures me that after 12 months it will look even better!
In addition to being an amazing plastic and reconstructive surgeon (I have seen other work that he has done), Dr. Pacella is genuinely caring and compassionate about his patients and their concerns. LOVE THIS DOCTOR!!! And, as if that wasn’t good enough, his staff is equally as competent, caring and compassionate!
Staci

Horrible absolutely horrible service and care. They definitely made me want to change my health insurance.

I was referred to Scripps from my Ob/​GYN last September. I’ve been workig with the team since then. I’m down 50 lbs and feeling great. Lori Poceta and the whole team have been amazing. The practice is organized, efficient and just exudes professionalism. I’ve been so pleased with the experience and highly recommend Scripps. They are the best in the business and have a common sense approach to weight loss.

while I have Kaiser insurance, …my father goes to Scripps Clinic in Carmel Valley… my work does not offer us Scripps as an insurance option
(teachers not only get paid very little, but our insurance options have gone down the drain too… back in the day. at least our benefits made up for the measly pay)
before my mom retired, both my parents were with kaiser now… but now that my dad has reached medicare age… scripps is his choice. I have gone with my dad on numerous occasions to his appointments and we always have an amazing experience here! starting from driving into the parking lot… easy parking, never a hastle, there is a guard at the door who always greets my father (i think he actually remembers my dad!)…up the elevators and greeted with a friendly smile from EVERY ONE!
The care here is top notch!

I have to agree with Sara B! Dr. Jasmin Grewal is my primary doctor, and she is so sweet! She always listens to me without interrupting and I don’t seem rushed out of the place like many other physicians I’ve had in the past. Once I had an ear infection and Dr. Grewal was out that day. The receptionist still squeezed me in with another physician… Dr. Adam Rhodes. He was also wonderful and listened to all of my concerns. He wrote me the proper prescription and I was better in a couple of days. Thank you, Scripps! I will miss this place so much when I move soon!

I love the doctors at Scripps! We see Dr. Lee at the Del Mar site and he is both professional and personable. Thank you, Scripps, for having such great physicians!