RV Specialists

Dealt with this business three times now and I would highly recommend them. People need to understand the RV world is different from cars, in other words… everything takes longer. It just does. Some shops won’t work on older RVs but these guys have always been respectful and helpful. I brought in a major repair and custom parts needed to be fabricated and they handled it with ease. They are very competent and professional. But always plan on things taking longer than they should to avoid any upset. While my repairs took longer than I wanted, I never felt jerked around. Talk to Mark; he’s a good guy.

AVOID THIS RIP OFF BUSINESS
This place lies, rips you off and does not know what they are doing.
I brought my coach in because the generator was running fine but not connecting the power to the coach, I brought in a running generator and paid a $ 200 «Diagnostic» fee to leave with a non running not put back together generator and a TOTAL mis diagnosis. They said I needed a new generator because it would be just as cheap for a new one as it would be for a new Stator, Rotor and labor (their mis diagnosis), I asked around and found QUALITY RV in El Cajon off of 2^nd street, all he does is RV generators, for $ 275 he put the generator back together which RV (not so) Specialists did not do he diagnosed it and fixed the generator exhaust pipe problem, he found that a $ 79 relay switch under the sink had gone bad and told me where to buy it and how to do it.
In the end I will NEVER take my Coach to those lying rip offs at RV Specialists.
If you have generator problem go to Quality RV in El Cajon (619) 562‑0316

I’ve been an RV specialist customer for a few years and I have, and do, recommend them.
It’s a busy place and I try to ensure I don’t delay repairs because they can get backed up with work. They’re collaborative and if I give them a need-​by date, they tell me if they can realistically complete the service within the desired time, barring unexpected issues being revealed. I have regular maintenance performed and have had customization/​modifications. When the RV is being serviced, Mark tells me frankly which repairs are must-​have, and which are nice-​to-​have. I have never been surprised, like one unfortunate reviewer, by the total when I pick up my RV.
Mark and Bob taught me what I needed to know to purchase my first RV (now on my second one) and Mark taught me how to connect/​disconnect a toad after RV Specialist installed the tow package. I once called Mark from the side of the freeway where we broke down at the start of a trip. Mark talked my husband through the issue and we were on our way.
Why not five stars? Frankly I just don’t know what would it take for me to give an RV mechanic five stars. Maybe if they washed my RV windshield before I picked it up??? :-)

They have serviced our 1999 Trail Lite Bantam twice now. First time was wheel bearing service and a super quick turnaround. Second service was full inspection and body damage fixes. Fair price and very nice, sometimes a little slow to respond to voicemails. Came here after reading too many bad reviews of La Mesa RV service center. We’ll be back, thank you.

Made an appointment and they quickly fixed my problem resetting my nor cold refrigerator while I was waiting I found several items I needed in their retail store in an out within 30 minutes and charged only one Half hour labor

Bought a used Sprinter View and had it for a few years. The previous owner told me about the good service he received during his ownership and highly recommended them. They took care of the View for us. They always contacted us in advance if additional needs were discovered while performing service (to some of the other unhappy posters, the service personnel report what they see, it isn’t their ‘fault’ when problems come to the surface). Any way, we sold the View and later purchased a newer Sprinter ERA.
The previous ERA owner spoke highy of La Mesa RV in Santa Rosa where he purchased and had the rig serviced. I thought I had a warranty problem so I decided to give La Mesa RV a go as the extended warranty was purchased through La Mesa RV. I was told I could bring the rig in early (I had a morning appointment Friday) and drove down from Temecula Thursday late afternoon during rush hour with the wife following. Got to La Mesa RV only to be told to leave and come back in the morning. I really tried to be plesant and the little runt of a service manager, Jimmy Morton was on his little man power trip. He walked off to his office and the receptionist apologized. The other manager rolled his eyes at the treatment. I cancelled the appointment for this morning and drove over to Miramar with my wife following.
Spoke to Derril, service manager at RV Specialists and explaing my dilemma (we’re taking our granddaughter to Seattle next week). He said no problem (even though the shop was booked and the lot full) and told us to leave it. Said he would look at the problem in the morning.
Got a call around 11 AM, told us the rig was ready and we could come by at our convenience! Charged one hour’s labor and a hundred bucks for parts. Said there was another small issue that we could take care of after the trip.
That is customer service. We could not be happier. Highly recommend service at RV Specialists, San Diego (off Miramar Road). Oh, they handle almost all RV warranty and extended warranty issues as well.
It will be a cold day in he! before we ever set foot in La Mesa RV, San Diego.

This place is an absolute joke. After reading the reviews for this shop, I decided to bring my coach here. I couldn’t regret it more. I was quoted $ 2800 for repairs which I already thought was higher than it should have been. Each day it was in this shop the owner called me with a different problem telling me it needed more parts and labor for additional things that did not even need to be fixed when I dropped it off. I arrived to pick up my coach a week later and the new bill is roughly $ 4350! Wow, minor repairs huh? They are far from honest and I would NEVER come here again. I highly recommend going elsewhere.

What a find these guys are! Traveling through the San Diego area our No-​Cold refrigerator’s cooling unit bit the dust for the 2^nd time and we decided to replace it with a residential unit, a Whirlpool. We were in a bind but they squeezed us in their schedule pronto and took care of the whole operation seamlessly, carefully removing the old box through a window and installing the new one with great care for our full-​time home and consummate skill. Wish we lived nearby — we’d do all our service work exclusively with Mark and Bob, the two hands-​on owners. Great guys. You get what you pay for, and if you want it done right, this is the place to go. Honest, thorough, thoughtful, and they do it right.

I have been taking my RV to Bob and Mark since 2009. These guys are really honest and take their time with you. I had them do a lot of work on my first trailer and they did a great job. One of the few honest places left…

We are so thankful that we found RV specialists! We are new RV owners and we are just stoked that we found the best place in all of San Diego County! The folks that we bought our RV from advised us to go to San Diego RV in El Cajon but after I did my due diligence I chose RV specialists. In the beginning they were just nicer on the phone than other locations… I also liked their location as its closer to where I live. I am a very meticulous individual and trust me I have done my research and compared their prices with other places in San Diego. Trust me I know that sometimes the price and cost of things can be a shock as a new RV owner but after doing my research RV Specialists are above par compared to other locations in the county. Mark is a gem along with all of the other employees at RV Specialists! They are just good people and I’m so glad that we chose them! If you own a RV this should be your choice; hands down!

We brought in an old coach that we thought about driving cross-​country. Bob Long did a THOROUGH diagnostic, and although talking himself out of a big job and significant $, he advised us against taking so ambitious a trip with it and against further investing in it. He then helped lead us to what we should do next, and how to proceed. Then insisted that we call him before we bought anything else! He got nothing out of this, just was extremely kind and professional. Saw us through to where we are now, happily planning our trip. So nice to find people in business today who are still good and fair and honest! We highly recommend him and his company.

Expensive. Had my motorhome’s aluminum roof seams resealed there in July 2010. Now they cracking and peeling. Really? That’s it for $ 1200? Other issues with them but oh well… buyer beware.

I’ve gone here many times sometimes just to window shop, others to buy things. They’ve also done service on my rv, never a problem, they either know right away, or take the time to help and make sure you understand the issues. I dont usually trust mechanics, or places like this but I’ve learned to tell them the problem and then sit back and let them finish. Always a nice feeling.

Have had them do several things on my motorhome. I have always gotten good service and fair prices. They do a good job the first time, never had to take anything back because it wasn’t right the first time.
It’s now 3 years later and they are still the best RV shop I have ever dealt with, highly recommend them.