Prestige Nails & Spa

Lena is my girl at this place! I’ve been seeing her for my nails for the last six-​seven years and she never lets me down. Not only am I her regular, she has even become such a close friend to me because I do see her so often. I used to live right around the corner from this location, but even when I moved south, I still make the drive every two weeks to this location just to see her. If, for whatever reason, Lena’s not available, I’ll see Lisa (who’s really funny :-)) or Cindy (who’s the manager).
The salon itself is really clean and pretty spacious inside. It’s probably one of the best kept nail salons that is well-​maintained with some of the best nail techs in San Diego county who actually care about their work and what you look like when they’re done with you. I really like the mood lighting in here as well because a lot of nail salons for some reason will have this obnoxious fluorescent lighting that’s so unflattering and hurts your eyes. The massage chairs you sit in when you’re getting a pedicure are pretty dope too. Lena usually has me stay atleast a good five to ten minutes after my acrylic fill and pedi are done to just sit back in my massage chair and relax :-).

I have been coming here for about a year now. I love the look of the place and how they do their pedicures. But because of the rude behavior from a few employees, I won’t be coming back. When I go to get my nails done it is simply because I’m looking to relax and feel beautiful when I leave. This past experience I had, it certainly did not feel that way when I left.

Good prices and nice friendly staff. I enjoyed a pedi which included a 10 minute leg/​foot massage. Seats were comfortable, place was clean and quiet — was able to relax and enjoy the pedicure. I don’t live here but certainly would return if I was a local.

Horrible customer service made an appointment and still had to wait over a half an hour and nobody spoke English.

Horrible service, got there and they had me put my name down then they said to come back in «half hr» I did that and they were having people ahead of me who’s names were not on the list. Finally after the girl started working on my nails she cut me. I noticed that they only wash their tools with soap and water this is not by any means sanitizing. Im going to file a formal complaint and maybe even a law suit !
They were extremey expensive and the lady doing my nails was 9months pregnant who probably shouldnt be sniffing all that crap

I could go in depth but I really don’t want to waste any more time on this place. Just DON’T GO HERE. The manicure is ALWAYS poor quality, rushed, lumpy, thick, angled wrong, extremely overpriced garbage. I’m done trying to give this place my business.

I don’t understand any bad review about the manicures they do. I have been going to this place (not to be mistaken for the one by Nordstrom Rack) for about 10 years now and never once did I leave disappointed. The acrylics they do are always flawless. I have my favorite girls, but my nails have been done by several and they are all very talented. Its a bit pricey but I would highly recommend!

Especially good at this nail salon is Dina. She has been taking care of my pink & white nails for over 5 years. She is efficient, friendly and my nails always look great. Cindy is also very good. Highly recommend

Not quite sure why this place has negative reviews. I normally am pretty picky about my nail salons so I have been to many. This place has been the most consistent for me. Lina is the absolute best. She remembers my name and let’s me relax instead of making me talk during my pedicure. If you decide to give this place a chance, which I think you should, definitely come see Lina.

I don’t care for some of the girl there that give you attutde if you don’t go back to them, that’s why I like Cindy, she is so sweet, polite and is the BEST in my eyes… She gives the best massages and does an awesome job at mani-​pedis. I highly recommend her!!!
Also Hellen is super at acrylics, excellent job. Both of these women pay attention to details and take their time to make sure you walk out of there happy.

This place is a joke and should go out of business ASAP. My review is based on the location next to Nordstrom Rack, Payless and Michael’s. While running errands at this shopping center, I realized that my fingernails needed some shaping, buffing and a nice neutral polish. As soon as I entered this salon, I was directed to choose a polish. About 20 seconds later, the same woman (with a green mask) came up to me and got upset because I had not decided on a color yet. Doesn’t one usually need at least a minute to decide? There wasn’t even a line behind me. It was practically empty! Since she’s supposed to be a nail expert, I asked her if she could do a ring finger accent color (a new trend that I’ve noticed for the past few months and been wanting to try). She shook her head basically telling me that she couldn’t do it and quickly rushed me with whatever polish was in my hand. The woman started working on my nails right away. During the entire time that she was working on my nails, she said only one thing. And it was, «You look tired.» Wow! I couldn’t believe this strange woman was basically telling me that I looked like sh*t! So rude! Sure, I wasn’t wearing any makeup, but so what? She was literally done in 5 minutes! She barely put any effort into her work. While getting my hands dried I just sat there for about 20 minutes. She didn’t make any eye contact, smile or come and check on my nails to see if they were dry enough for me to pay and leave. I just got up and walked towards the entrance. After 2 minutes of waiting in the front, I said in a loud voice, «I need to pay. I need to go!» So finally, the lady with the green mask walked up to me. I was tempted not to give her a tip but I ended up giving her one and decided to give them a bad Unilocal review instead. Worst customer service. Extremely rude. Poor quality. Okay in terms of cleanliness. Beware of the woman with a green mask.

I was offered a Shellac option and I said yes. As I was leaving I noticed the shellac bottle in the front display was completely different from the bottle the nail tech used. They shouldn’t say they are using Shellac when they are not using Shellac. It’s a knock off brand they are using. The place is not very clean either. After the tech finished cutting my cuticles, she dumped the dead skin on the FLOOR! What else do they just dump on the floor? Also, the tech did a poor job of polishing my nails. I will never waste my money here again.

I came here on a Wednesday afternoon.
At one point, I was the only one there and I was so uncomfortable.
The lady doing my pedicure hardly spoke to me, but they were all speaking their native language to each other. It just made me very uncomfortable that they were all there speaking in their language. No one was trying to be friendly to me, or at least make some small talk. It definitely makes you wonder if they were talking about me!
Also, one of the employees was on her iPad playing games on one of the pedicure chairs. Some were on their phones too.
They weren’t busy, so it wasn’t like they were wasting time, but I found it a little bit unprofessional for them to be doing that out in the open. I don’t mind the games, but maybe they could go in a back breakroom or something…
My pedicure wasn’t great either. I paid for the most expensive pedicure treatment ($ 50) and I was still charged an extra $ 5 for the callous remover. Why can’t they include that into the price of the treatment?
I definitely should have looked at the reviews before coming here.

They SUCK, messed up my nails, they are crooked and lumpy!
Another patron was told he rdaughters peddie was $ 17 then got charged $ 22.00 SUPRISE?

Had the same experience as Jessica G. here — mainly came here because there was no wait.
This is for the Prestige near Jalapenos /​Rite Aid. The Prestige across was super busy and no one even looked up at us when we walked in. We even went to get coffee and came back, and had no idea how to give them money to take us !!!
Luckily, this Prestige wasn’t as busy. It’s a decent pedicure, but not that many polishes and pretty steep on the price ($ 22 for the basic, $ 27 for the next tier and I always end up with the $ 5 callus remover because I’ve never been good at saying no).
I mean, I’m going to tip at least $ 5 on a pedicure either way (cause it’s feet! yikes) but for the price I am left expecting a little bit more.
I’ll probably come back here as long as the waits are not significant since I’m pretty sporadic with my pedis (some places I called in the area were asking me to come back in an hour!!!)

I went in an asked for a full set of fake nails. I asked the lady to cut my nails very short so I don’t have them grown in underneath the fake nails and she continued to argue with me for about 10 minutes then she finally did it. She was very rude and the nails were done sloppy and carelessly. The salon seems very dirty inside and they reuse the purple solution on other people from past clients. Also, when I asked for a pink line on my nails it was going to cost me 12 $$ more!!! After 8 days of having these nails theyve alrdy broken off and look terrible! I would not go here ever again!!!

Make sure you have an appointment. Why? Because they rush, when you don’t.
If they don’t have time to fit me in, that’s fine. I didn’t ask for the fastest manicure ever. I guess it’s all about quantity, not quality here.
Dina, was my manicurist. If you get her, Run!
Nails looked like triangles, she used too much glue, and they over charged me for powder.

I just have to say that this place is not awesome. I did read the reviews before coming here, but wanted an alternative to the place I’d been going (because I had a bad experience the last time I went there), but this place was NOT the right decision. Anyway, the girl who did my nails was very sweet, and the place seems clean enough, but it really HURT. She took off way too much skin around my toenails, and it was painful. My cuticles may have even bled a little, but I’m not totally sure. Anyway, I won’t be coming back here for another pedicure. The girl at the front desk was kind of rude, and I just didn’t care for the atmosphere (they do fake nails right across from the pedi chairs in a VERY small and not open-​air environment… Gross!)
I recommend Spa at Tiffany in Mira Mesa/​Scripps Ranch over this place any day. I will go back there in the future, or look for something closer to where I’ll be moving (down south).

I haven’t been able to find a comparible place to give me long lasting pink and white. I don’t really do anything else except that.
I noticed everyone complained about the people, yeah I know they are «distant» from their customers but I could care less. I would rather pay $ 50 for AMAZING pink and white then have awkward conversations. Plus if my nails ever break they’ll fix it for free.
I also used to come here when I was closer back in highschool to get my nails done for dances and such, I’ve NEVER had an issue with anyone.
The only thing I don’t enjoy is there pedicures and the normal manicure, which I don’t recommend, they don’t really clean out t he tubs between people, they just drain the water. The cheap lotion and the «massage» is kind of annoying.
And by the way their «native tongue» speak: they aren’t talking crap about you. I had my friend come with me who spoke their language, and trust me they could care less about you, they are having their own discussion.
Just go for pink/​white, it’ll be the only thing that lasts

Personally, I am not a fan of chain nail salons but prestige was alright. I came in this morning to get a pedi and me and my sister were helped right away. She got a fill and a pedi and I just got a pedi. The lady didn’t do half bad on shaping and filing my toes but the end product was a bit messy and she had left before I could ask her to fix it, which really pissed me off. So i was sitting there complaining to my sister and then one of her ladies had to help me and fix up all the polish that was left on my skin. I would’ve given them a completely bad review but they did an amazing job on my sisters nails, they didn’t cut her once, and they corrected everything she said. Also, her ladies were really nice and helpful and neither tried to upsell us which was great!
Overall this place is okay. Its a typical chain, with generic sanitation, and service that is dependent on who you get. The prices were normal, 22 for a pedi 27 for a fill so there was nothing really to complain about. Honestly, I would rather go to a different place but overall it wasn’t half bad.