Party Production Rentals

Molly at Party Production Rentals went above and beyond with all the planning, measuring, and detail-​refining she did. She even made a trip to our venue to take measurements. The ceremony and reception looked great and it was exactly what I was picturing in my head :) All the prices were very very reasonable and they were so flexible and accommodating to my several last minute changes ;)
THANK YOU MOLLY, you really helped put our concept together!!!

I have been blown away by the customer service of PPR. I worked with Molly Burroughs but it is evident that attention to customer service is company wide. They have been responsive and helpful and have checked up to make sure all is satisfactory… and they were the best price around! I emailed my rep to tell her that I would likely call the next day with information and when I called it was someone other than my rep and that person said, «Are you Melissa? Molly said you might call and I can help you.» Wow. We were a small order but I felt as important as their biggest customer! Thank you Party Productions!

We spent over $ 3k with this company for our wedding in San Diego. This was between party rentals, bar tending services, and set-​up/​delivery fees. Party Production Rentals acted in an illegal and unprofessional manor at our wedding. Over pouring and over serving guests. Handing out full bottles of wine for consumption, not showing up on time, forgetting rentals, dressing (provocative: crop tops, very short miniskirts and boots) and acting inappropriately with guests. One act of inappropriate behavior includes writing their number on a beverage napkin and physically putting it in the grooms pocket to call them.
After my complaints were brought to their attention the company promised to refund me for all bar tending services I paid them (including my gratuities) and the reimbursement of forgotten rentals. Yet they have only refunded a portion, and refuse to refund the remaining committed funds at this point. I cannot express our frustration while communicating with this company. I have filed with the BBB if you would like to read the full story and see if it gets resolved.
The company claimed that their bartenders were licensed (as it was a requirement at my venue) yet they will not provide proof and the San Diego Alcohol Beverage Control shows no record of Party Production Rentals having a liquor license. They told me they would card guests that looked under 30 and follow the liquor laws (they didn’t).
The City of San Diego also shows they are not legitimate business and do not currently carry a business license (their records show Party Production Rentals closed down in 2012???)!
We do not wish this experience on any bride and groom. Please, please, please do your research on your vendors. Make sure they are legit, and have a good reputation, and couples/​customers have been pleased with their products/​services.

Unfortunately, we didn’t have a good experience with Party Production Rentals. Their office is in a warehouse and it was absolutely freezing the day we went up and the offices were a messy disaster. Their prices are really cheap compared to other rental companies but the positives stop there for us. The woman we were paired up with to pick out our rentals was horrible. It seemed like she just wanted to get us out of there. I had already been through the process with another rental company so I had an idea of how it should go. With Party Production Rentals, we looked at a couple table cloth books and everything else she just added on our order without us getting to see anything. Forks, glasses, plates, chairs, we had to rent everything as our venue was just an empty space and they didn’t have anything to show us. I had no idea what they were planning on giving us if they did do our wedding but why would I ever rent something without even seeing a picture of it. 20 minutes into the awkward meeting I was ready to go. We ended up going with the company that was more expensive that appeared more competent. It appears that they are more of a company for coordinators to use than for individuals. Hopefully others have a better experience with this company than we did.

Just to give some context, I run an annual outdoor festival, which typically gets a few hundred people. I’ve done three of these events and this was the first time using Party Production Rentals. It was a wonderful experience and something I’ll continue to do in the future.
Staff: From the front office to the delivery crew, Party Production Rentals’ staff is friendly, efficient, and professional. They’re friendly and helpful — and I tend to be the type of planner who calls to verify (and re-​verify) each and every detail.
Equipment: I rented chairs, tables, a dance floor and several types of pop-​ups. All of the equipment was clean, well maintained and was staged where we needed to use them. They delivered and picked up all the equipment on the same day, and were able to work around our schedule.
Pricing: Party Production Rental’s prices are very competitive, and they were very welling to support our charity event on a minimal budget.
I truly enjoyed working with Party Production Rentals and will continue to do so in the future!
Thank you!

I was planning a surprise sunset birthday dinner on the beach for my husband and the staff at Party Production Rentals was GREAT!!! I went to their show room with just an idea, hoping to get some sort on clarity on the details of the dinner. Jake was manning the show room on the weekend and he was EXTREMELY HELPFUL!!! He gave me great ideas but most importantly he gave me several locations on where to have my dinner. Being somewhat new to San Diego, I had no clue where the best location was. He went out of his way and spent almost an hour just giving me suggestions. Rhianna completed the logistics of the actual rental and she too was AWESOME. I can’t even say how much I loved working with Party Production Rentals. Even though my rental was under $ 50, they made me feel like I was their #1 priority. The best part, my husband loved his surprise.

I’ve used Party Production Rentals for two of my last big events.
For my sister’s engagement party we rented Dishes and some Belly Bars.
More recently, for my Dad’s 60^th B-​day we rented Chairs, Round Tables, Belly bars, Long Banquet tables, and linens.
The have pick up and delivery options, their prices are good, and they were very easy to work with. I will absolutely use them again for my future «Hostess with the Mostest» needs.

We used Party Production for our wedding in early June. They provided all the linens for cocktail hour and reception, chandeliers for the tent, as well as a pipe and drape to hide the service door. We worked primarily with Monica, who was very responsive and really helpful with all of the adjustments to the order summary that we modified over and over as the months went by. Everything was great and looked clean and professional. Would definitely use them again!

I requested a quote online for wedding ceremony chairs and set up. It took a few days for a response but I finally got one. It wasn’t very accurate so I emailed them back.
It took a week and another email from me to get a response. I wanted to change a few small details about time and delivery locations and got nothing but poor customer service and bad quotes
I called and talked to a guy on a Friday, he said he would change the delivery times and since it was at Candelas he would waive the $ 35 exact time charge. After receiving my quote AGAIN, it was still wrong. I was charged $ 45 more.
After calling again and finally talking to the very rude Rhianna I still didn’t get anything resolved. She said my emails weren’t very clear, they were written so a child could understand them, and that the guy misquoted me.
She did nothing to try and resolve all the problems with my quote. I asked her if she wanted my business and she said «do you want me to take the exact times off your quote?» I told them I was not giving them my business and I’m calling San Diego Fun Rentals because they have excellent customer service.

We rented patio heaters, a dance floor, lamps, a pop-​up tent, tables, and chairs for a wedding in Encinitas. Everything had to be done by email and/​or phone, since we were planning the wedding from hours away. We worked with Monica to get the quote together. She was easy to communicate with, all the way up to the deadline before the wedding. The men who delivered and picked up the rentals were nice, professional, and (best of all) on time. Everything looked and worked great! Highly recommended!

I had to find some tables, chairs and linens in San Diego last minute while driving down. I called 5 – 6 places before coming across PPR. Several others said they would call me back after checking inventory and didn’t. I spoke with Kim and he assured me everything I needed was in stock and would be ready to go when I arrived in an hour. 15 minutes after I got there I was back on the road. My event was through the weekend, ending on Saturday after they were closed. Kim mentioned that he was going to be in the area at that time and could help me get everything returned. Otherwise, I would have had to drive everything back home (70 miles north) and return on Monday. I called Kim on Saturday and within a few minutes he was helping me carry everything out to his truck. Absolutely nothing in it for him, just to help me out. This is the kind of service that you rarely receive from any type of business and he really helped me out so I HIGHLY recommend Kim and Party Production Rentals.

After doing a lot of research for my daughter’s recent wedding we went with Party Production Rentals because of price AND customer service, and boy were we glad we did! There are lots of party rental companies in town, but the folks at Party Production Rentals really care about their customers which makes them hands down the best company to work with. They have a great selection too; we found a linen color we loved that wasn’t available at other rental houses. Rhianna went above and beyond the call of duty to make sure that everything went smoothly for the wedding. The delivery men were on time and very helpful and when there was a small snafu the day of the wedding, they rectified the problem right away. I can’t recommend Party Production Rentals highly enough. Give them a shot for your next event, you won’t be disappointed.

This is the worst company I have ever dealt with. If it is possible to leave negative stars I would.
We were shorted 10 place settings and never received any champagne flutes, which we paid for. The champagne flutes were not discovered missing until the toasts were about to start so there was no way they would arrive in time even if we had called to tell them right away. All of our guests had to dump their waters in a trash can so they could use their water glasses for toasts. VERY EMBARRASSING!
We called Party Production Rentals (affiliated with Platinum Party Rentals — see their awful reviews as well) for a refund and we were greeted with terrible customer service that bad mouthed our other vendors calling them amateurs and accused them of not knowing what they were doing.
They are now threatening to file a lawsuit against me for putting bad reviews on Unilocal and other social media sites.
Yes this company is inexpensive, but you get what you pay for, and you get ripped off.
Edit in response to the companies response:
I spent over $ 1000 with this company and have a dispute over $ 60. If I was trying to rip them off don’t you think I would be asking for more? I was looking for resolution because of the embarrassment that was caused at my wedding, not because I wanted $ 60 in my wallet. I would gladly pay 3 times that amount to have that moment back where my guests were poring their water out in trash cans in order to participate in toasts.
Nobody has time to individually count hundreds of forks, knives, plates, glasses, etc. when setting up for a wedding. Our wedding planner glanced at what was delivered and it looked like everything was there so he signed off that it was. It doesn’t change the fact that the champagne flutes were not delivered.
In e-​mail correspondence trying to get my refund the representative said that they were in charge of both Platinum Party Rentals and Party Production Rentals. Therefore they must be connected right? Try sending them an e-​mail and you will see that many of the e-​mail addresses are @platinumpartyrents.com. Many of Platinum Party Rentals reviews reflect the bad customer service that I experienced.

Just had a great experience with these folks. My order was small – just 6 tables and 40 chairs ($ 91 total). Dealt with them almost 100% by phone. Everyone was super personable and I picked up the order myself at their location in downtown, right off of 94. They loaded my truck for me, taking care to ask if they could stand on the sides of the bed and whatnot. Returned the order this morning and they unloaded my truck for me.
I can’t comment on their wedding prowess, but for a simple rental, everything was fantastic.

Thanks Steve and Paula for your personal attention I can always depend on. It is great to work with a professional company that delivers on both goods and service at a fair price.
I have learned that I can pay more with other companies, but there is no reason too when you are able to provide the same top notch service (and most of the time better!) and event rentals.
The personalized attention from all of your staff members is much appreciated. Thanks!
DMR

So fantastic… I had a last minute need to get rentals for a wedding reception in a week. They were less money than other places I had checked into and much more helpful. Do not hesitate to call them for any event. I will use Party Production Rentals again!

The company I work for has been using PPR for over three years now for all of our rental needs (tables, chairs, canopies, etc). Anytime a company has new ownership take over, you’re always a bit skeptical, but the change has been awesome. The service has been so much better than it was and they are so much more responsive than the previous owners. The staff is great and you can just tell that Steve and Paula love their business.
At site inspections or at the actual events, whether Steve is there or not, the staff is 100% prepared and know exactly what they have to do. And, they always show up on time!
If you want a quick response, friendly and professional service with reasonable prices, call Party Production Rentals for any of your rental needs!

Thank you thank you! We host a large event for pediatric cancer research each year in the sun, and this year we were able to shade and provide decent tables/​chairs for our volunteers! The service was quick, reliable and friendly.

This place really came through for us. We had some doubts throughout the process because there were customer service issues with getting the quotes right and getting information from them.
However, they were so much less expensive than other places and the owner Sami was great. Most of all, they get HUGE props for MAKING the 17 table cloths in the exact material that I wanted (a shiny tiffany blue). They rented those table cloths to us for the same price as we would have paid for the other ones, which was ½ the price of the other place where I’d found them. They also made a dark brown aisle runner for me and rented it to us.
Our caterer, Mike from Tapenade, coordinated with them and stayed on top of everything, so we didn’t have problems. He helped with making sure we got everything we needed, and we did a walk through with Mike and Sami from PPR. I was so happy with the 000’s we save by heading down south!
(This review is part of my Unilocal List of Wedding Vendors)

Party Production Rentals provided the tablecloths for my August 2008 wedding.
I used another rental outfit for the rest of the rentals needed for my wedding, but when they could not provide the kind of linens I wanted for the tables at my cocktail and dinner reception, I searched the Internet for another local vendor who had what I wanted.
A very brief search brought me to PPR. I met with a manager there and explained to him what happened at the other vendor, and told him that I really wanted a certain look. He promised that he could get me the tablecloths I needed in the fabric I was looking for.
Later, as the details of my reception started to firm up, PPR also committed to providing tablecloths in nonstandard sizes for me. I was elated and grateful for their gracious flexibility.
The linens were ready on time, looked just as promised in terms of fabric and also in terms of measurements, and really looked fabulous!
I must add that they are highly competitively priced: my other vendor would have charged nearly twice as much for the same linens. I saved money by picking up the linens myself the day before the wedding, and my family returned the linens to them the day after the wedding.
The staff here is friendly and accommodating. I would recommend Party Production Rentals to even a discerning event planner or hands-​on bride-​to-​be.