Paradise Cove

My daughter and I walked in carrying our covered soda take out cup. The older man behind the counter, in an unfriendly tone, told us that we could put our cup on the counter if we wanted to shop. I looked up at him and started to tell my daughter to let’s leave and I didn’t even get that far. He started mocking me saying «arriva derche», «adiós», «see ya». I was bewildered and shocked at the nastiness of this man, who I imagine is the owner and pissed off at life and people. What a way for him to start his New Year. By the way, the place is overpriced anyway.

clerks were rude and unhelpful. was called a «p****» as I was writing this. was unable to get a hold of their manager David as they were unwilling to contact him. both gentlemen seemed to be on drugs or otherwise incapable of communicating. never coming back, would not recommend to anyone

Gave a defective surf board and hid the damages by wrapping the foot strap around the affected area. When we returned the board, he demanded a $ 40 charge without letting us talk to upper management because «Dave doesn’t like to be bothered.»
When we were leaving and writing the help review, he then sarcastically yelled, «it’s a good thing you didn’t he seriously injured after breaking the board.»

This place was… interesting. We walked in looking for some simple souvenirs, and ended up getting more than we bargained for experience wise. The dude who was running the register was constantly yelling at someone on the other end of his phone about his cell phone charger, while checking another customer out.
Very classy, bro.
Also, while my wife and I were browsing the store, the clerk was almost on top of us, acting like we were going to steal something. It was even kinda entertaining how painfully obvious he was about it because every corner we turned, there he was; waiting with baited breath, staring, even… drooling?
We definitely (at least in my opinion) don’t look like the type, but whatever.
After a while I started just having fun with it and darting around corners to see if he could help someone and keep an eye on me. It was pretty funny watching him scramble.
Finally, it was time to pay, I pulled out a 50, and he finally looked me in the eyes. Wow. Don’t go here if you don’t like being profiled, followed, or feeling like a criminal.
Eff this place. Zero stars.

My family was very polite to these guys and asked a simple question. They returned with a rude response, so I will never send people there again. Ive lived here for 10 years and I’ve heard about this place continually as a bad spot. I run a business at the beach I know it’s hard to answer the same questions over and over again but its ok your making a living. get used to it. Save your money! Vote with your dollar and I decided today I’m never going there to buy a can drink from here again. My family spoke with a younger guy who is rude. I heard the older guy is rude so must be wearing off on him. Its funny in a city full of jobs these guys to stay in the same crappy job. Put some new people in there so we can all enjoy the beach in that area and it only makes it disappointing to be in a beautiful place and welcomed by an ogre.

This store ROCKS! Love the people that work there!!! Incredibly helpful, funny and all around good folks! Definitely will visit them again next time we’re in San Diego!

I had a great experience with the guys at Paradise Cove (Chris and David?). My daughter and I bought a kite, admittedly the cheapest one in the store, and when it was short parts, they went out of their way to help me get it working. They opened another kite for parts, and when there weren’t any that worked, they just gave me a different kite (they also offered to give me a refund, but my girl was set of flying a kite!). Thanks for the customer-​friendly attitude!

This clothing and trinket store has a prime location at the base of the pier in pacific beach. Too bad the people who work there are complete jerks. The clothing selection is very busy, as in too much old crap shoved on the racks. The only thing in greater supply than the crap on the racks is the over inflated prices and rude attitude you’ll get from the old guy. Seriously dude, you are older than dirt and you work at a minimum wage job in a tourist trap store, that doesn’t make you the ruler of the world. People, save your time, money, and well deserved vacation memories and shop elsewhere. This place is a total dud.

what is the opposite of stars!!! rotten eggs !!!
Souvenir Clothing and trinket store at the entrance of the Crystal Pier service is terrible, older dude in charge is nasty and treats people with disrespect. We were looking at postcards and gargamel was not happy that we only spent $ 1. place looks like a closet full of old clothes. nothing to look at. Dont waist your time.

Vacationing in pacific beach and stopped Paradise cove for rentals for boogie boards and wetsuits. Chris and Drew were there to assist us? They both were very friendly, helpful, knowledgeable, and encouraging.
They went beyond the call of duty insuring we were well fit and understood how to use items and where it was safe to get in the ocean!
They made us feel like they genuinely cared if we were safe and if we had fun or not!

No stars!!! The perfect review to get me Unilocaling again. Had to Unilocal it on the spot…
Guy w/​grey beard is a douche. Younger sister dropped a pair of $ 5 sunglasses, lens popped out, he went off on her, had an attitude, and said, «bye kids». Now a lady that was in the store kicked over some things, and not one word about it from him. Just a warning if you plan to shop with your kids, find a better shop.