Ogden Cleaners

Incompetent.
Unable to launder shirts without leaving wrinkles in collar.
Unable to understand simple instructions like starch in one shirt only, but no starch in all the others.
Asked for ONE button on a shirt to be replaced, and they removed EVERY button on the shirt and replaced them with different ones.
Repeated requests to use collar stays in shirts were ignored.
There are plenty of dry cleaners out there. AVOID THIS ONE!

Do NOT give your money to these folks! They charge different prices (for the exact same items) depending on who you are/​what you look like! Ask them for an itemized receipt or a price list and they tell you it’s not something they share! Crazy crooks

1Star is too generous, the worst dry cleaning experience ever! I’m kicking myself for not reviewing Unilocal first! Not only did they ruin a really nice wool coat but when you call them on what they did they rudely and without remorse blame the entire problem on the coat. I’m thinking they have no idea what they are doing. They insist that ruining a coat is what you are paying for when you drop anything off with them! DONT USE THIS CLEANER! They need to be kicked from the shopping center so better cleaners can come in !!!

If Unilocal had negative ratings, I would give Ogden’s cleaners in Del Mar a negative 5 and That would be generous. They are the worst dry cleaners I have ever used. Ruined my brand new Jacket, it lost the nice color, look, shape and texture than when I first bought it, worse of all it actually smells bad now. The owners have the worst attitude and are very unfriendly. They pretty much act like they don’t need your business. Do yourself a favor and save yourself any aggrevation and find a different dry cleaner.

Clothes came back smelling like filth and smoke again.
When I pointed this out to the elderly manager, he shrugged like he didn’t care, and said it was probably because someone in my family smoked, which is not the case.
Also, on more than one occasion, I’ve picked up dry cleaning here and seen it pressed but not washed. This is terrible for clothing because it really locks in any lingering smells.
The owners of this establishment, while very nice, seem like they’ve given up. With the price and location, I would go elsewhere.

I have been meaning to review Ogden Cleaners for the last month or so since I tried them out. I should have consulted Unilocal before using them, but I had a bag of dry cleaning in my trunk for about a month and this is my go to shopping plaza, so I was hopeful that I would be impressed with them!
First of all, they have no computers, it is old school count items, hand write a ticket and pray that nothing gets lost. In 2015, it seems like they should update this and it would not surprise my if they had issues with losing items. This was my first red flag. When I dropped off my clothes, I asked the young man who was helping me if they had any coupons in the Del Mar Highlands coupon book that is mailed out every month or two, and he gave me a weird look and told me they don’t do coupons. My apologies for asking!
In regards to their pricing, I was astounded at the total of my bill when I picked up! I dropped off 8 items (work clothes– a couple of dresses, shirts, a skirt) and my total bill was over $ 120! Seriously? Nothing I had cleaned required special attention or was out of any special material. I asked for a summary of the pricing and an itemized receipt because they don’t use computers, they said that they could not give me one. They reviewed the prices with me while I was there, and two dresses that were virtually identical (same material, length, etc.) were charged differently. When I asked about this the man shrugged and said that was just their pricing? By this point I was just ready to leave and never return, so I paid the bill and left.
Regardless of how convenient this place is in proximity to where I live, I will never ever ever ever ever return here! Time to scour Unilocal for a good new dry cleaner in the area!

There’s a lot of anger on their Unilocal page… too much starch maybe? I however, had an excellent experience with Ogden and so, I’ll wax my cleaning tale here… oooo, maybe I’ll do it with a Poem?
The Sweater Dredger
By Trish The Dish
(No I’m not drunk, but yes, it is late.)
Dropped off a bundle of sweaters, they smelled of whiskey and beer. As much as I loved the memories, that stench needed to end right here.
Normally I hit up a different place, but I was in the neighborhood. Plus the last time (at the old joint) my stuff didn’t come out so good.
I drop off my knits and yelled toodle loo! They guys that helped was friendly but wish I could remember who.
A few weeks went by and then I ran into a hiccup. It was a 100 degrees outside SD! And i had totally spaced the pick up.
Oh no, I thought! Are my sweaters now at good will? I wonder if he even still as them, god I’m such a pill.
I scurried right over, and found them intact. Clean and pressed, I got all my sweaters back.
He uses old school paper, for his system and such. I wonder if bad reviews come from that? It was a hunch.
All in all 4 stars for the sweater man: Basically I was pleased. This is my first Unilocal rhyme ever… I guess I’m ready to be teased.

AVOID THIS PLACE AT ALL COSTS! They ruined several of my garments and when I tried to talk to the owner about it, she literally yelled at me and told me to leave. Not only did they ruin one of my favorite dresses, I had brought in a pair of mens pants to have a seam sewn and it was not done properly. When I asked if they would at least fix the sewing she wanted to charge me a second time to make right what was done wrong in the first place!
Best case scenario you will overpay to have your clothes pressed (not cleaned). The rest of my order that wasn’t ruined still wasn’t even clean. This place is a disgrace.

Used this place just once. Gave them a shirt for a dry cleaning rush. Got it back two days later in a package. When I put it on, it smelled awful. What’s nasty is they pressed it but didn’t clean it. Who do they think they’re fooling.
Won’t go there again.

This place sucks. I took in a blazer and jeans, and it turne out to like $ 18 for both. The blazer was OK, but the jeans still had the stain. The job seemed hasty, and not wirth the premium proce. I don’t have time to go back there to complain, although u wanted to.

I dropped off a light pink shirt to get altered here. The alteration was fine, but when I picked up the shirt it had small stains all over it. I am certain I did not drop it off with any stains on it. The woman and man working were EXTREMELY rude to me and both raised their voices at me immediately when I asked about the stains. I requested that they clean the shirt and they refused and laughed at me. The place was filthy so it’s no wonder my shirt got stained while it was being altered. The people working didn’t seem to care at all when I told them I would never return. Obviously they don’t care about their customers or their customer’s belongings.

This place is respectable as far as service goes but I way way too expensive. Over $ 3 for a dress shirt is way too much. I would use some place else if I had a choice. Very very expensive.

Never again! Not only did they charge over $ 9 to clean each blazer, but nothing I took in looked or smelled as if it had been cleaned at all! They are over-​priced for sure, but I could deal with that if they did a good job.
Anyone know of a better place to go in the Del Mar Heights area, specifically for suits?

I was severely disappointed. I got poison oak on my sleeping bag and expensive hiking clothes. Apparently I’m extremely allergic and had to go to the ER for swelling.
I called ahead to the to check if they would take them. I called the East Side, where they said they would take them. I discovered that the Wide Side location was closer and took them over there. I explained the situation, and how I had called the other location and they said they would take them.
The boy at the desk seemed helpful, but the older lady in charge told me that all their workers were allergic to poison oak too, and too just get over it and wash them myself. She was extremely rude and unhelpful. Why she wouldn’t take my service is beyond me, however I will not be returning anytime soon. This lady should be more polite to costumers, and should learn some better people skills.

I will never use this place again. I took in an expensive sweater which is now a size smaller due to Ogden. Prices are fairly inexpensive.

Seriously does not know how to get shirts clean. He said my collars were stained because of my skin. My new cleaner has no problem with cleaning.
The guy at the counter is totally not about customer service.

Have used them for many different items and never had a problem. I have become their biggest fan after they flawlessly altered my suit pants, changing the bottom half of the pant leg. Looks perfect and I like the pants more now.
They were also very nice to me, asking if my injury had improved since my last visit (was wearing a brace in my previous visit).

Used to go there a lot. Not after the the reception guy has been rude too me too many times…
The big guy with glasses (owner?) is rude and moody. Same for the alteration lady and she sucks at her job otherwise too.
I think the owner is new since about half a year ago or so. The young guy who used to help out is really friendly and fast. Not sure if he is still there.
This place is going down fast!

Extremely overpriced!!! On top of that I had curtains cut to fit kitchen window and they cut them 2″ too short. Awful and will never be returning again. There are dry cleaners everywhere, there is no reason to deal with parking in this mall just to get ripped off by these people. Go elsewhere.

This is my «dry cleaning» place. They never have errors, so you don’t have to worry about your expensive/​favorite clothes getting ruined. Not to mension they’re always on time with the reasonable price. And, they’re reliable on alterations too.