O’ Reilly Auto Parts

I couldn’t be happier with the excellent customer service I received at O’Reilly’s in PB. In just a matter of a few minutes «Daniel» had helped me find the correct replacement bulbs for my truck’s headlights and unexpectedly, he installed them for me as well. No stress. It was like Christmas all over again for me! Thanks Daniel for your kind and courteous service today!

I was there yesterday because I needed a product to clean a plastic window from my convertible and Alfredo, one of the employees there, went put of his way to help me out. Extraordinary customer service! Thanks Alfredo!

Beware!!! This place will rip you off!
I needed a scooter battery charged so I decided to try this place out. After the worst customer service I’ve ever received, I was told my battery was a «bad cell». He told me I would need to purchase a new one for $ 75 – 80. He was so rude to me about it that I decided to get a second opinion. The autozone in OB had it charged to 100% in a few hours and my Vespa is running great again. I’ve been telling people about my experience with this place and I have had others tell me similar stories. One friend said he purchased refurbished parts that were sold to them as new! This place is criminal! Stay away!

O’Reilly auto parts on Garnet is my go-​to for fast and helpful automotive service.
Greeted as you walk in — they’re ready to guide you to the correct area and show you exactly what you need.
Last time I was in the market for coolant — and they gave me 2 options — explaining the pros and cons for each.
I’ll be back for my future automotive needs (which is regularly, because I drive a clunker).
And I already know I need new wipers. Which I’ll be purchasing, but not today, probably not until November.
O! O! OH! O’Reillyyy Autoparts! Ha! Good luck getting that out of your head.

I’m trapped in the rain today with dangerously crappy wiper blades! (Also in a hurry!) I called and Danny pulled some out for me then Eddie rang me up and snapped them onto my vehicle! 3 minutes later it’s like a new car! Go with the Bosch blades the difference is amazing! Thanks again boys!

Just wanted to give a shout out to Brandon for his amazingly selfless help! I stopped in today to pick up a replacement headlight bulb for my RAV4 and was immediately helped by Brandon. After trying to change it myself and unintentionally mixing up the bulbs, I came back and Brandon took such great care of me! He took time out of his day to attend to my problem and adjust the problem I’d made for myself. I am so appreciative of his willingness to help and friendly, knowledgeable service. Thank you Brandon! You made my day!

Came in with my girlfriend to get some tire chains and new wind shield wipers and, almost immediately upon entering, Lucas asked us if we needed help. He came out to my car to make sure that we got the right chains, answered the few questions we had, and pointed us in the direction of the right wind shield wipers. Super nice guy and very helpful. We were in and out in under 10 minutes.

I purchased a pair of headlight bulbs for my Toyota Tacoma about 3 – 4 months ago. About 3weeks ago, my left headlight bulb went out. I did not have my receipt because I mailed it it for a rebate. They gave me a replacement bulb at no cost for the defective bulb. Great staff at this branch and amazing customer service! Def the neighborhood auto parts store!

Tried to find management contact, but could not, so it will have to be made public to all Unilocalers. I wanted to compliment one of their employees, Alvaro, for providing exceptional customer service. My back tail light was out and needed to buy a bulb to fix it. He not only looked up which bulb was right for my car, but went above and beyond and replaced the light bulb for me at not additional cost. When I first walked in no one helped me, and it was Alvaro who turned my experience around. I highly recommend this shop now, and this employee. Will be returning and recommending to local friends.

Went in today to pick up a tail light replacement. The team here was genuinely helpful. Great service. They even replaced it for me.

As am out-​of-​towner in need of a quick quart of oil this place was fantastic. Friendly counter person fretted me, got me what I needed quickly and I was on my way!
If I were local, this would be my regular auto-​parts store.
Easy parking in rear.

I’m never coming to this location again. Came in here looking for some parts for my car and they were very very unhelpful. It basically seemed like all the guys working here wanted to just sit behind the cash register and ring things up rather than help customers. I had to go to another location to just find out what brand and part number I needed.
The whole time we were in the store the guys were yelling random crap at each other followed with «bro». I’m not trying to stereotype them but it feels like that’s what I get for going to a PB auto store.

This place is wonderful. Lucas helped my parents find the correct part for my car and when it came in i made an appt to have it installed. I totally forgot and missed the appt feelig horrible. The man i spoke to on the phone had an attitude and i understand, but i wasnt a bitch about it and called him with apologies first so it surprised me. I decided to then only deal with luke and he was beyond understanding and helped me completely. I apologized to him when i came in and he didnt mind at all. I was in and out in ten minutes with my newly installed part. He really knows customer service and he was so pleasant! Thanks again!

I absolutely love this auto part store. Every time I go in here I end up thanking the employee who helped me and telling them how great they are. I have never walked in without one of them saying hi, asking what I’m looking for, and showing me where it is. I am in here a good amount since I have a project motorcycle and have never been disappointed. Whether it be for regular maintenance, or a project you need help on, these guys are great.
There’s even been a few times the employee have recommended NOT to buy anything since I would not need their product for the fix. Not many businesses will be this honest. These guys really care about helping you.
Lastly, they always have great deals and specials! It seems they always have a survey or giveaway campaign running. Just today I used a scratcher card I got upon my last checkout. Instantly got $ 10 off.
What can I say, I love this place.

Excellent service, Always helpful advice and the best prices for all of your automotive needs

Always friendly/​knowledgeable and eager to help.

Their service was excellent! They were very helpful and friendly.
I came in to buy a new battery, and had no idea which type to buy. The person who helped me instantly knew which one I should buy. He also offered to help me install the battery, which was a relief because I didn’t know how to do it. He was able to install it in just a few minutes.
I highly recommend shopping here. They carry a wide selection of just about every auto part and they are very knowledgeable of what they’re selling.

Walked in, said I needed new windshield wipers, picked em out with the direction of one of the employees. Popped over to the register, purchased my new windshield wipers, saw a big jug of wiper fluid for cheap (about $ 2!) and threw that in too. As I was handed my receipt the employee asked if me I wanted him to install the wipers for me – YES I would love that, thank you. And poof I’m on my way. Easy.As.That!

In 2008, O’Reilly Automotive Inc. of Springfield, Mo. purchased CSK which included Kragen Auto Parts, the auto parts store that use to be here. I stopped by to pick up a bottle of wheel cleaner. After having a few questions answered by a employee, I headed over to the aisle that that carried the products. When I arrived, I was amazed by the sheer number of different products. (
) I decided on the Turtle Wax product for $ 5.
At the register, I was asked if I found everything I needed, and the service was friendly, quick, and easy. The store was well stocked and organized. (
) Great neighborhood location. (
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