North Park Hardware

Very helpful and inexpensive. No need to go to Home Depot with NP Hardware right around the corner

Nice to have a hardware shop close by, but it’s a bit cluttered. Pretty nice staff most of the time.

They have a decent selection of items and are close by. However they can be somewhat rude. This opinion is based on more than a few visits to this business. I would rather go a little out of my way to go to Home Depot. They have a better selection and are polite and helpful.

The people who work in this store are very nice. You can ask the most ridiculous questions and they are very patient. I needed a small screwdriver and they tried to let me just borrow it instead of buying it. I insisted on buying it. The store is packed with merchandise, but the employees always offer to assist you in finding what you’re looking for.

I was there on Monday and the young guy behind the register with the tattoos was very helpful and friendly. He knows the store very well and found everything I needed. I was very pleased with the service and the merchandise I purchased. I would like to give this store five stars.
However, the next day I needed to pick up a few more supplies and walked in to find a different heavy set grumpy guy with a very bad attitude behind the counter who couldn’t be bothered. I left the store empty handed.
I will still support this small business. However, not while this person who works on Tuesday is working. It’s amazing how bad employees can change or even ruin a business.

Awesome place! I went to 5 different places looking for a ¹⁷⁄₃₂ drill bit and they were the only people to carry it! So many thing in the store!

If you can handle the store manager, it has about everything you need, just ask because it is probably tucked away and cannot be seen. I have grown tired of the place. A screen door clearly marked 36″ that wasn’t 36″ and after $ 110 bucks later, I am stuck with something worthless. Wish them the best but I am finished.

I love this place. One of the last «mom and pop» hardware stores left in San Diego. Been going here for years.

The store in conveniently located and you always get help almost right away. The selection is impressive for a neighborhood store. Tomatoes for tomatoes, most items I get here sell for about 50% less at the large stores. Such a price difference makes it hard to consider this place for major projects. I was expecting things to be somewhat higher, but not double priced. Overall, great location and good selection.

This place is a jewel, a throw back to a bygone era — the one before the domination of the big box home centers. This is your neighborhood hardware store. A place with a surprising variety of goods per square foot. A place where you can find someone to help you right away, someone with a broad range of knowledge. A place where you don’t have to search and search, walk and walk just to find the goods your looking for or a human being capable of helping you.
This is a special place, one that Home Depot hasn’t quite been able to kill. We in North Park are lucky to have it.

Sam and Jakob/​Jacob served and delivered! They ascertained I ha exactly what I needed or the installation of an EXTREMELY important family picture frame that weighs a TON. Their explanation and care will not go unnoticed! Thanks Sam! You are going to make my girlfriend feel secure with her frame installed per your guidance!!!

So bummed to write a bad review about a local, mom and pop in my neighborhood. I’ve been shopping here for 6 years. All the guys that work here have always been so cool, super helpful and friendly. Best of all I can just walk down the street rather than get in my car and go somewhere.
I went in there yesterday with a flashlight I bought that fell apart in less than two weeks. I don’t care so much that the manager wouldn’t replace it (Home depot would in a heartbeat) but the way he spoke to me was so rude, unprofessional and unacceptable. I told him I shop here because it’s convenient and I want to support businesses in my neighborhood. It set him off that I said this place was «convenient». Why else would you shop the local hardware store if it wasn’t «convenient»? He was so worked up he couldn’t stand still when talking to me. Kept moving around, all pissed off and not communicating with me properly. Worst customer service experience. He was a total jerk and the words that came out of his mouth made him seem like such an idiot.
The manager there is just another tool in the hardware store. Totally worth getting in the car and going to Ace Hardware in Hillcrest.

Really disappointed with the customer service here. I thought I’d support them since we’re new to the neighborhood and this place is so close to home.
I needed some screws for a project we hired a handyman for. He sent me to get some that were about 1″ longer than what we had on hand.
Unfortunately, the man that helped me couldn’t be grumpier about measuring the screw that I brought and then rudely informing me that they don’t have any in the size I need. Then, I made the mistake of asking him what other sizes they had. I asked for his advice on what size he would recommend for drilling into a 4×4 and he just repeated what size screws they had. Really unbelievable.
I ended up going with two different sizes. The grumpy man had said one of the was $.45 each and never said how much the other one was. When I got to the counter there was a tall guy running the register and he asked me how much the screws were. As I started to tell him that I didn’t know, the grumpy guy apparently had overheard this and came stomping up to the register to tell the prices.
This $ 11 transaction cost North Park Hardware all of my future business. It’s a shame to treat a new customer this poorly.

This is my local Hardware store.
I remember when I came in for the first time and I was impressed and shocked. I was looking for anything that could help me install my Satellite dish as I recently moved, they listen to me and help me come to a solution.
They have a lot of stuff… Everything looks like a mess and at the same time it’s all well organized.
The guys are the counter are helpful and friendly, they know where everything is located and what’s more impressive is that they know how many they have in stock.
Everything is reasonably priced and you will be shocked how this small place can have everything you could be looking at a large Hardware store.
I find myself coming here often to find anything I didn’t know I needed.
This guys are as helpful as it gets and you can find any random item you are looking for.
Only street parking.

I don’t mind the quirky oddballs who work there or that the place is filthy. I like to support local businesses.
Today, I went to have a key cut, I had company flying in late tonight. While I was there, another woman came in who had a key cut earlier that didn’t work. There was a dialogue between her and the guys working there about who cut it and which machine.
Meanwhile, I asked «is mine being cut on the machine that works?» and I was told it was. NOT. I got home and the friggin’ key didn’t work, it didn’t even slide in the slot without effort.
I called North Park Hardware and got an arrogant, useless man who had zero problem solving skills.
I will return the key tomorrow (meanwhile, tonight I am screwed) and I will NEVER set foot in that place again. Customer service counts.

With Ace being the only other big name hardware store in the area, North Park Hardware is very conveniently located if you live nearby and need something quickly. Since they’re not on the scale of Lowe’s or Home Depot, you don’t have to search through aisles upon aisles to find things.
I quickly found the wrench I was looking for, which came in at around $ 6. Decent price, but it would be cheaper in a set. Employees weren’t very friendly, but I wasn’t expecting much.

North Park Hardware is a neighborhood hardware store that is arranged with all the efficiency of one of those nook art supply stores with floor to ceiling use of space. It’s a welcoming space that will leave you questioning why you take the three highways to walk down the warehouse lanes of the big box stores for a lock, nail, or some simple hardware item for sure.
The guys are as helpful with anything you might need advice on and I’ll happily return!

Who would have thought that the best customer service I’ve experienced in months would come from a hardware store?
I was embarrassed to own up to a «girl faux pas” — somehow I managed to ruin the veneer on our wooden dinner table after a craft project that involved a super glue spill followed by (I know I know! horrible damage control…) nail polish remover «clean up» of the spill. Eeeeek! Holes in table.
Anyways, I was delighted to see there was a mom n’ pop hardware store in the neighborhood (I still believe that you really cannot call yourself a neighborhood without a decent hardware store). The staff was SO helpful– I had the honor of the help of a self-​proclaimed «wood veneer» snob who asked all the right questions to lead me to a DIY (or, in my case, un-​do it yourself) fix for our poor table. Although their prices are a bit high, the service and location will help you out when you find yourself in a fix.

If you want to be treated like you don’t matter because you are not a pretty girl or, look like you just might be a novice, a potential thief or like you are interrupting their Dad & Son time and want to be treated like crap, this is the store for you!
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Marty needed a 27 watt circular bulb for his lamp and we both were hard pressed to finding this bulb since the lamp is old, yet we [were] aware they were still available; fining a place that carries them was a scavenger hunt that we hoped would have ended here.
WE both walk in the store to find a gentleman at the front counter in his 70’s, a son (presumably) sitting behind this individual conversing with a lady; neither one of them greeted us but the older individual shot us a look like, «What the hell do you want?»
Marty described the bulb and it’s specifications, the older gentleman turned to the other individual, asked him if they had the bulb and that person stated they had not come in yet, but go look just the same; I dunno, but if you know they have not come in yet, that means you had to reorder them because they were not in stock, so why go look?
Begrudgingly by the older gent Marty was taken back to the area the bulbs were located, many different types & sizes and yes, they were not in stock.
Marty was told, «Nope, we don’t got’em!»
No:
A) «Let’s take your name & number and we will call you as soon as they come in.»
B) «I’m sorry, we don’t carry that, we have ordered it, but we will follow up on that and then call you when the shipment arrives.»
C) «Oh, you’ve been to Homo Depot (which we had), they did not carry them, I see, perhaps Coast Appliance Parts or Light Bulbs Unlimited & Lighting (where we did find the bulb after calling them to confirm they had it-​Thanks Home Depot!) might carry them, let me give them a call, do you wish to wait?» «This will only take a minute»
Nope, nada, not even close; you would think that such a well stocked, organized store with just about everything under the sun you would need as far as Hardware goes would have good customer service and, want your business since they are located in an area where virtually every business is not only NOT your competitor, but vacant store fronts abound due to the economy and stores that offer better $$$ values are now in place elsewhere.
This unpleasant experience of alleged Homophobia or the deliberate & plain lack of customer service in a condescending way led Marty & I to relive our experience at Don Miller & Sons Plumbing Supplies…
North Park Hardware, don’t sing this about us, ’cause we ain’t gonna be coming back:

Now THIS is a good old-​fashioned neighborhood hardware store.
I’ve been here a few times for random things like key copies and plug converters. The layout of the store is kind of clunky, but it doesn’t matter because they greet me as soon as I walk in and help me find what I’m looking for. You know like… customer service? Yeah, that still exists.
And I’m usually in and out in 2 minutes…(that’swhathesaid).
Support your local businesses!