Napa Auto Parts

One of my fav places to get auto supplies. If you have an AAA card, you get a 10% discount! Who doesn’t like to save money? They do tend to get busy here especially on the weekends. Come on a weekday and you will have their attention.

A descent sized store with a small variety of parts. The back stock area is a lot larger than the front, making this a good place to get parts but not such a great place for tools or fluids. The two items I wanted they didn’t have and they are extremely standard products, sea foam and a ¾ inch plug socket. Theres an auto store just a few doors down with thrice the floor space and a much larger plethora of merchandise.

I give NAPA 2 stars only because they have better than average parts, otherwise, this review would have received 1 star, or 0 if offered.
I normally don’t write a bad review because there are plenty of mediocre businesses out there, so there’s no need to waste time rehashing what everybody already knows. That being said, my recent experience at this NAPA location was terrible.
I went to NAPA as suggested by my mechanic to buy an air-​conditioner compressor, filter, accumulator, etc. The unfriendly customer service guy (counter guy) gets me my parts, but does not ask me if I want a new or rebuilt compressor, he just brings out a rebuilt and puts it on the counter. He charges me an additional $ 15 core deposit on the compressor, but does not say anything about it or what the core return policy is. When I went to return the used-​up old compressor core today, a different and equally apathetic counter guy says he cannot take the compressor core back without the original box. Then he goes to the back of the shop and around to the other counter guys and quietly tells them not to take back any compressor core without a box. Then the twit comes back to me and basically tells me that I’m out of luck and there is nothing he can do. I explain that I was not told anything about this policy, and that policy is not printed anywhere on my receipt. With the look of a guilty dog caught sleeping on the couch, he tells me «sorry», as if I’m some mind reader who should know about this return policy. This location needs a management overhaul!